Glassdoor is your free inside look at Charter Communications reviews and ratings - including employee satisfaction and approval ratings for Charter Communications CEO Thomas M. Rutledge. All 179 reviews are posted anonymously by Charter Communications employees.
40% of the CEO
Thomas M. Rutledge
I have been working at Charter Communications full-time for more than a year
Pros – great pay for the work required
Cons – constant upset customers weighs heavy on your attitude
Advice to Senior Management – more excitement
Yes, I would recommend this company to a friend
2013-06-16 17:08 PDT
I have been working at Charter Communications full-time
Pros – The free and discounted cable service was very nice. I really liked my manager and most of the people that I worked with. Office environment was friendly.
Cons – The company did not seem very good at setting goals or professional management. I think they need more leadership training and development to assist with this.
2013-06-07 20:29 PDT
I have been working at Charter Communications full-time for more than 3 years
Pros – Fair pay, good benefits, take truck home, free phone, cable, and internet. Work on your own, nobody breathing down your neck all day.
Cons – not for everyone, work outside in all weather, heights, and crawl spaces. Going into peoples homes, most are great, but there are some nasty ones out there.
Advice to Senior Management – On the right track
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-02 13:35 PDT
I have been working at Charter Communications full-time for more than 3 years
Pros – Good benefits, vacation, sick time, discounted internet/tv/phone services
Understanding Management
Cons – not many openings for growth or promotion
second shift work- tough sometimes with family
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-03 12:34 PDT
I have been working at Charter Communications full-time for more than a year
Pros – Love the atmosphere overall, from the first day it has been a wonderful experience.
Cons – I want to move up, but so many people are in my boat so it makes it very competitive....it seems that its more about who you know....
Advice to Senior Management – Keep doing a great job, never forget to continue to improve though....
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-31 16:09 PDT
I worked at Charter Communications full-time for more than 3 years
Pros – While the on-going re-organization left some unemployed, the company was concerned and treated people fairly.
Solid senior management focusing on reliability first
Cons – Went overboard with centralization
Losing video market share, but continue to use the same strategy
Many of the operations are in poor rural areas
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-21 18:01 PDT
I have been working at Charter Communications full-time for more than 7 years
Pros – Technology, Im having a hard time thinking of something nice and may have rated this too high..
Cons – Not enought training, Middle management is very poor
Advice to Senior Management – Time to get with the program and stop holding the younger more educated employees down..A cost of living pay wouldnt hurt either
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-21 13:46 PDT
I worked at Charter Communications as a contractor for less than a year
Pros – excellent career growth in this company
Cons – can be more work sometimes
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 07:13 PDT
I have been working at Charter Communications full-time for more than a year
Pros – Charter offers high quality products and services in a highly competitive marketplace. The technical expertise of the engineering staff is second to none. Processes are logical and easy to navigate.
Cons – Unnecessary conference calls can be time wasters. Numbers focused instead of solutions focused.
Advice to Senior Management – Take the time to help your salesforce evaluate their funnel and territory for more efficient managment.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-03 09:30 PDT
I worked at Charter Communications full-time for more than 10 years
Pros – Discounted services cable hsi telephone
Cons – Management has no vision. They set goals with no clue as to how to attain those goals. The pay sucks. They have no regard for personal time or families. The only way to make any money is to work for direct sales. No real chance for advancement if you do suck up a lot.
Advice to Senior Management – Get a clue. Care about your people. If you're going to lay out a vision, have an idea of how to bring it to fruition.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-11 09:16 PDT
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