Work in HR or Recruiting?
Charter Communications
2.8 of 5 179 reviews
www.charter.com Saint Louis, MO 5000+ Employees

Charter Communications Reviews

Updated Jun 16, 2013
Charter Communications – US – “Charter Communications”

All Employees Current Employees Only

2.8 179 reviews

                             

40% Approve of the CEO

Charter Communications President & CEO Thomas M. Rutledge

Thomas M. Rutledge

(35 ratings)

48% of employees recommend this company to a friend
179 Employee Reviews
Relevance Date Rating
in
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

positive workplace

Retention Specialist (Current Employee)
Grand Rapids, MI (US)

I have been working at Charter Communications full-time for more than a year

Prosgreat pay for the work required

Consconstant upset customers weighs heavy on your attitude

Advice to Senior Managementmore excitement

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         

 

Overall good experience

Anonymous Employee (Current Employee)

I have been working at Charter Communications full-time

ProsThe free and discounted cable service was very nice. I really liked my manager and most of the people that I worked with. Office environment was friendly.

ConsThe company did not seem very good at setting goals or professional management. I think they need more leadership training and development to assist with this.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Good company tp work for

Broadband Technician III (Current Employee)
Traverse City, MI (US)

I have been working at Charter Communications full-time for more than 3 years

ProsFair pay, good benefits, take truck home, free phone, cable, and internet. Work on your own, nobody breathing down your neck all day.

Consnot for everyone, work outside in all weather, heights, and crawl spaces. Going into peoples homes, most are great, but there are some nasty ones out there.

Advice to Senior ManagementOn the right track

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Good place to work

Public Access Coordinator (Current Employee)

I have been working at Charter Communications full-time for more than 3 years

ProsGood benefits, vacation, sick time, discounted internet/tv/phone services
Understanding Management

Consnot many openings for growth or promotion
second shift work- tough sometimes with family

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Great place to work, not enough room to move up....

Broadband Technical Advisor I (Current Employee)
Louisville, KY (US)

I have been working at Charter Communications full-time for more than a year

ProsLove the atmosphere overall, from the first day it has been a wonderful experience.

ConsI want to move up, but so many people are in my boat so it makes it very competitive....it seems that its more about who you know....

Advice to Senior ManagementKeep doing a great job, never forget to continue to improve though....

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         

 

Smart and fair management but refuse to accept that over-the-top video providers are disrupting the market

Anonymous Employee (Former Employee)

I worked at Charter Communications full-time for more than 3 years

ProsWhile the on-going re-organization left some unemployed, the company was concerned and treated people fairly.

Solid senior management focusing on reliability first

ConsWent overboard with centralization

Losing video market share, but continue to use the same strategy

Many of the operations are in poor rural areas

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

They will hold you down

Anonymous Employee (Current Employee)

I have been working at Charter Communications full-time for more than 7 years

ProsTechnology, Im having a hard time thinking of something nice and may have rated this too high..

ConsNot enought training, Middle management is very poor

Advice to Senior ManagementTime to get with the program and stop holding the younger more educated employees down..A cost of living pay wouldnt hurt either

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • No Opinion of CEO

 

Good place to work

Software Developer II (Former Employee)
Saint Louis, MO (US)

I worked at Charter Communications as a contractor for less than a year

Prosexcellent career growth in this company

Conscan be more work sometimes

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Approves of CEO

 

Great Company to work for.

Major Account Executive (Current Employee)

I have been working at Charter Communications full-time for more than a year

ProsCharter offers high quality products and services in a highly competitive marketplace. The technical expertise of the engineering staff is second to none. Processes are logical and easy to navigate.

ConsUnnecessary conference calls can be time wasters. Numbers focused instead of solutions focused.

Advice to Senior ManagementTake the time to help your salesforce evaluate their funnel and territory for more efficient managment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Disapproves of CEO

 

They don't care about their employees or customers at all.

Call Center Repair Supervisor (Former Employee)
Saint Louis, MO (US)

I worked at Charter Communications full-time for more than 10 years

ProsDiscounted services cable hsi telephone

ConsManagement has no vision. They set goals with no clue as to how to attain those goals. The pay sucks. They have no regard for personal time or families. The only way to make any money is to work for direct sales. No real chance for advancement if you do suck up a lot.

Advice to Senior ManagementGet a clue. Care about your people. If you're going to lay out a vision, have an idea of how to bring it to fruition.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
110 of 179 Reviews RSS Feed embed Embed

Worked for Charter Communications? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.