ChaseSource

  www.chasesource.com
  www.chasesource.com

ChaseSource Reviews

2 Reviews
1.4
2 Reviews

Recommend to a friend
Approve of CEO
(no image)
Tony Chase
1 Rating

Employee Reviews

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  1.  

    Miserable call center work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Line Representative in Austin, TX (US)
    Former Employee - Client Line Representative in Austin, TX (US)

    I worked at ChaseSource full-time (more than an year)

    Pros

    Two week training was great, pay was good.
    Per pay period stipend paid for being bilingual

    Cons

    Get micromanaged regarding lunch/breaks and on quality assurance; ridiculous pay formulary after probation period ends that depends on your number of calls rec'd so you never know what your paycheck will be; hard to get paid time off since never any available; no chance for advancement since they do not like to promote from within; very little interaction with management unless it is to let you know what you are doing wrong; deal with rude callers on a daily basis.

    Advice to ManagementAdvice

    Pay better, have more positive interactions with employees, and you will keep the good employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Austin, TX (US)
    Former Employee - Customer Service Representative in Austin, TX (US)

    I worked at ChaseSource

    Pros

    very young people you work with
    easy to get hired
    bonus $$ for being bilingual
    good training week where you learn about the company, product, and know your co-workers
    you get your own cubicle

    Cons

    they don't tolerate tardiness and very strict with break-time if you over a second they'll get back at you
    Too many rules. Changes on how to do things happen every week
    stressful job because of rude customers and the pressure to make your quote
    supervisors are always on the look out for mistakes you might make. This adds more stress to the job.
    very high turn over rate

    Advice to ManagementAdvice

    create a nicer environment. ask employees opinions

    Doesn't Recommend
    No opinion of CEO

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