Glassdoor is your free inside look at Children's Mercy Hospital reviews and ratings - including employee satisfaction and approval ratings for Children's Mercy Hospital CEO Randall L. O'Donnell. All 16 reviews are posted anonymously by Children's Mercy Hospital employees.
92% of the CEO
Randall L. O'Donnell
Current Employee – been working at Children's Mercy Hospital full-time for more than 7 years
Pros – Diverse, salary, team oriented environment, purpose driven, work/life balance
Cons – Off site parking so you have to take shuttle
Advice to Senior Management – Make sure your employees really know that you are there to help them grow
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-23 01:01 PDT
Current Employee – been working at Children's Mercy Hospital full-time for more than a year
Pros – Beautiful work setting, great amenities for employees, good discounts in community, supportive leadership, great technology, great research and treatment, great patient care, committment to promoting healthy lifestyle in employees and patients
Cons – In need of additional office space for clinics, would be great to have exercise facility on site for staff
Advice to Senior Management – Continue to keep the collegial environment no matter how large CMH becomes, continue to be open to ideas regarding growth and expansion
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-31 12:48 PST
Current Employee – been working at Children's Mercy Hospital full-time for more than 10 years
Pros – Although the company has grown considerably over the 20 years I have worked here, it is still like a family. People really care about each other and most of all we do whatever it takes to give our best to the kids and their families.
For nurses, here is a lot of flexibility; you can work a variety of shifts and move around from inpatient to outpatient, quality improvement, IT - the opportunities are endless. The openings aren't quite as many as they used to be, but if you look around, you can usually move to something more your style fairly easily if you need a change or want to change your career path.
We have an excellent reputation as one of the top employers in Kansas City, a Magnet Hospital and top pediatric care as voiced by the local community and national surveys (US News and World Report.).
Cons – Salaries are competitive, but not at the top of the range. This is not totally unexpected for a non-profit organization that serves everybody regardless of ability to pay.
Because the organization has grown so rapidly, there have been some growing pains that haven't all been handled as well as they could have.
For the most part, nurses are well respected by other professionals, including physicians. There are exceptions of course. The jerks can make life difficult for the nurses working with them.
Advice to Senior Management – Listen to ALL your employees - you hired all of us and everyone deserves to be listened to.
There are definitely positions that could be eliminated instead of not replacing positions that are critical to providing good patient care..
Yes, I would recommend this company to a friend
2013-01-05 20:38 PST
Former Employee – worked at Children's Mercy Hospital full-time for more than 3 years
Pros – NONE. There are 0 pros to working for this Hospital's Laboratory.
Cons – In terms of the Laboratory at Children's Mercy, add 1 hour on to your day to ride a shuttle bus to and from your car, take 15 minutes out of your break time just to walk to the cafeteria, and every time you need to use a restroom wait at 30 minutes and fight off at least 5 co workers for a place to have a waz. This facility has the worst laboratory I have ever seen, because of its design and because of the monstrous people working in it. On top of poor design, there are too many PHDs MDs and Managers at this lab and not enough people actually doing productive work, especially in "core lab" hematology and chemistry departments. I have never seen such an intense concentration of workplace sharks in my life. There are too many foreign born people working for this laboratory and many of them have not assimilated to US culture and/or they are the type of people who view their cultural heritage as superior to that of natural born American citizens. This is an extremely hard place to make friends and approach management about anything for fear of offending someone of a particular "demographic." I would not work for this lab if they paid me a million dollars an hour, I would not recommend my worst enemy work for this lab, and I would certainly not recommend anybody have any business transactions with this lab or any other lab which perpetuates workplace misery on such an inconceivable level.
Advice to Senior Management – CLOSE THIS LAB NOW! And outsource all your lab work to Labcorp or Quest or any other accredited reference lab, these corporate businesses do it better andmore professionally than all of the staff at CMH labs COMBINED, and for a cheaper price too.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-29 16:28 PST
Current Employee – been working at Children's Mercy Hospital
Pros – Make a difference in the community
Cons – Low salary, very little input in management
2012-10-09 18:52 PDT
Former Employee – worked at Children's Mercy Hospital
Pros – Great nurse to patient ratio
Oppurnities for education
Hosptial is designed to truly give the best care possible to the patient's and their families
Cons – Hard to get a job there
Lower pay initially but worth it
Advice to Senior Management – They do a truly wonderfukl job!!
Yes, I would recommend this company to a friend
2011-12-05 23:13 PST
1 person found this helpful
Current Employee – been working at Children's Mercy Hospital
Pros – Feeling of satisfaction in helping children in need.
Cons – Lower pay than other hospitals. Poor communication within the hospital.
Advice to Senior Management – Let the staff know what is going on so we don't sound stupid infront of our parents and patients. They trust us to know the process. The whole hospital needs to work on their customer service skills and phone manners. Parent's shouldn't have to go through the nurse advise line just to make an appt in the clinic, it's very inconvenient for them.
2011-09-27 16:15 PDT
Current Employee – been working at Children's Mercy Hospital
Pros – Helping children who can't help themselves
Cons – Very pronounced differences between departments. Nursing make demands but don't follow their own rules.
Advice to Senior Management – Stop being unfair in your hiring practices.
2011-05-10 09:09 PDT
Current Employee – been working at Children's Mercy Hospital
Pros – great people, great mission, good pay
Cons – hours, pay, growth, and budget
Yes, I would recommend this company to a friend
2011-04-18 11:22 PDT
Current Employee – been working at Children's Mercy Hospital
Pros – I love working for Children's Mercy. The management is fair and high-level leadership is very competent and makes good choices for the employees. My immediate supervisors have worked with my through struggles in my personal life. They will adapt and make changes to accommodate their employees needs. I would recommend a job at the hospital to anyone seeking to work with good quality health professionals. Staffing ratios are suburb, they have to be the best in the metro.
Cons – The worst thing I can think of is that we must ride a shuttle bus from the off-site parking location. At most, this is a slight annoyance.
Advice to Senior Management – Keep fighting the good fight for your employees. We appreciate you!
Yes, I would recommend this company to a friend
2010-07-16 20:21 PDT
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No thanks – I'll just look around