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Cigna Reviews

Updated 25 April 2015
703 reviews filtered by
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3.2
703 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
348 Ratings

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)

Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (4)

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to Management

    Keep up great work

  2. Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  3. Mixed experience....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable business, growth opportunities, good brand

    Cons

    Too political, narrow minded, HR policies and compensation deter top tier talent from staying

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer in Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to Management

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

  6. Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst in Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to Management

    Hire proper middle management who have experience for job.

  7. Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to Management

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

  8. overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

  9. "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to Management

    Improve internal communication and care of employees. Recognition of internal talents.

  10. I had a fairly long and satisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior QA Specialist in Bloomfield, CT (US)
    Former Employee - Senior QA Specialist in Bloomfield, CT (US)

    I worked at Cigna full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I moved from Bloomfield to NC and was allowed to work remotely with minimal supervision. I also had access to a remote office if needed.

    Cons

    Too much annual turnover from testers to upper management, and every year the Business Teams promised too much to the end users just to satisfy the stakeholders.

    Advice to Management

    Focus more on employee well-being and retention. Happy employees will want to work harder and are less likely to move to a different division or company.

  11. Business Project Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Project Specialist in Bloomfield, CT (US)
    Current Employee - Business Project Specialist in Bloomfield, CT (US)

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Good vacation and 401K benefits. Diverse company with many different opportunities.

    Cons

    Layoff do occur along with many reorgs for departments. Senior managers need to have better insight as to what is occurring on working levels.

    Advice to Management

    Look at the "worker bee's" to get input about future state of the direction of the company. An idea formed by upper management may sound good in theory however the practicality can be flawed.

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