Cigna

www.cigna.com

Cigna Reviews

Updated 31 January 2015
Updated 31 January 2015
632 Reviews
3.2
632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
319 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  2.  

    Mixed experience....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 10 years)

    Pros

    Stable business, growth opportunities, good brand

    Cons

    Too political, narrow minded, HR policies and compensation deter top tier talent from staying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer in Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to ManagementAdvice

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst in Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to ManagementAdvice

    Hire proper middle management who have experience for job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to ManagementAdvice

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to ManagementAdvice

    Improve internal communication and care of employees. Recognition of internal talents.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 5 years)

    Pros

    Lots of exposure to different areas
    Generous PTO

    Cons

    Health insurance is lackluster, expensive

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent Employer; Pays for Performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 5 years)

    Pros

    Cigna is an excellent employer. Their base pay and bonuses are highly competitive and they recognize top performers with raises and promotions. If you're not getting AT LEAST a 4% raise each year, you're not working hard enough, or you've somehow poisoned your own well.

    Entry-level customer service jobs notwithstanding, the majority of their workforce enjoys flexible hours, substantial paid time off, and the ability to work from home. Cigna has major office locations in fairly average-to-low cost of living areas which pull from an unskilled talent pool for entry-level positions. This means that competency is easy to recognize early on and rising through the ranks to the lower management/supervisory positions is attainable even for non-college grads, though you can expect to need a degree in something (anything really) to advance beyond that level.

    Cons

    As with any large corporation, there are office politics to deal with, but they are not a significant factor for employees below the middle management level. Some departments are less desirable to work in than others, but horror stories are the exception, not the rule.

    Their competitive base pay is achieved through skimping on the health benefits. There are no options except for high-deductible plans available to employees.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    legal

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    flat organization; little hierarchy in law dept

    Cons

    coordination between corporate offices could have been better

Work at Cigna? Share Your Experiences

Cigna

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.