Cigna

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Cigna Reviews

Updated 25 August 2014
Updated 25 August 2014
524 Reviews

3.2
524 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
266 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 54 reviews)

  • You can work from home if you choose to and it works to your advantage (in 42 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 17 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  2. 1 person found this helpful  

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer  in  Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time for more than a year

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to ManagementAdvice

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst  in  Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time for more than a year

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to ManagementAdvice

    Hire proper middle management who have experience for job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time for more than 3 years

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to ManagementAdvice

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time for more than a year

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager  in  Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time for more than 8 years

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to ManagementAdvice

    Improve internal communication and care of employees. Recognition of internal talents.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Loved the area I was in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Lead
    Former Employee - QA Lead

    I worked at Cigna as a contractor for more than 3 years

    Pros

    Very talented people. I had good flexibility in my position. I was a consultant and paid well...though not towards the end. Consultant rates are the lowest in the industry now. I loved my job and the people I worked with. It was the best job I ever had. I never would have left and wanted to become an employee until new manager came in.

    Cons

    Managers are not trained well. They are allowed to bully and harass employees and upper management and HR will not intervene. New manager that took over my department intimidated everyone. 18 people in 12 months left or were terminated...including offshore resources that asked for reassignment out of fear. Several employees and consultants were 'blacklisted' by one individual and HR has not been able to make the connection and deal with the REAL problem.

    Advice to ManagementAdvice

    Pay attention to how your managers are treating people. Maybe the problem is the manager and not the staff. If you are seeing complete turnover of a dept and a manager that has nothing good to report about a single worker...maybe THEY are the problem. Stop sticking your heads in the sand and stop sweeping issues...like bullying...under the rug. Confront it and deal with it. It is only going to get worse the longer they get away with it. We find bullying intolerable in schools...why not in the corporate environment? This person single-handedly destroyed the reputation of MANY highly skilled workers...out of revenge and insecurity. They cannot get jobs at Cigna and though this person no longer holds a high level managerial position...she is still employed at Cigna and bullying her subordinates.

    Neutral Outlook
    Approves of CEO
  9.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Bloomfield, CT (US)
    Former Employee - Systems Analyst in Bloomfield, CT (US)

    I worked at Cigna as an intern for more than a year

    Pros

    Tons of access to upper mgmt and career opportunities. They push educational growth as a part of the culture, and that's amazing.

    Cons

    Very behind in technology. Old platforms are always being leveraged instead of efficient, cutting edge technologies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Benefits & Employee-friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Nashville, TN (US)
    Current Employee - Sales Specialist in Nashville, TN (US)

    I have been working at Cigna full-time for more than a year

    Pros

    great benefits; lots going on in the office - lot of opportunity and lots of growth available; free coffee/water/tea; food trucks and massage therapists on campus often

    Cons

    management/leadership in my department is lacking

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Specialist  in  Bloomfield, CT (US)
    Current Employee - Applications Development Specialist in Bloomfield, CT (US)

    I have been working at Cigna for more than a year

    Pros

    Becoming one of the most innovative health services company with a great direction. Not a stuffy environment at all.

    Cons

    While innovative, it can be difficult to advance certain innovative ideas but the environment is improving.

    Recommends
    Positive Outlook
    Approves of CEO

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