Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated 22 October 2014
Updated 22 October 2014
558 Reviews
3.3
558 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
283 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 59 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 49 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 20 reviews)

  • terrible health benefits everything related to metrics plus a lot of cronyism (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  2. 1 person found this helpful  

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer in Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to ManagementAdvice

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst in Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to ManagementAdvice

    Hire proper middle management who have experience for job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to ManagementAdvice

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to ManagementAdvice

    Improve internal communication and care of employees. Recognition of internal talents.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    They care about their customers & employess.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Scranton, PA (US)
    Current Employee - Customer Service Representative in Scranton, PA (US)

    I have been working at Cigna full-time (more than an year)

    Pros

    Cigna is very well organized, great benefits and perks for employess, alot of oppurtunity to advance, its just up to you to show and improve.

    Cons

    Some of the challenges are understanding task at hand, but once you get the hang of it, it becomes second nature.

    Advice to ManagementAdvice

    Ask questions, show and prove yourself. There is ALOT of growth.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Circus

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Stability Benefits 401k and Pension

    Cons

    Working with the management supervisors and leads. Total click environment.

    Advice to ManagementAdvice

    Check the front line managers.

  10. 1 person found this helpful  

    Great employment experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cigna

    Pros

    I have so many pros. I received above minimum wage starting salary plus on top of that I received full health benefits and a 401k. The major pro I had was my supervisor Salli she was caring, compassionate, and incredibly understanding. If you had a family emergency she worked with you and helped you out with time off in a hard time. This is one of the most caring bosses I've ever had and helped push me in the most positive career moves. Another boss Melinda does the same gives great feedback to push you for the best quality and career results. Both of these supervisors put you in the best career direction. The company also does a lot to sore they appreciate you through free lunches, prize giveaways and just a positive environment.

    Cons

    Sometimes it's hard for position advancements such as to be a supervisor.

    Advice to ManagementAdvice

    I don't have any advice mine the 4 years I was with them was 100% positive!

    Approves of CEO
  11.  

    Employment Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA (US)
    Current Employee - Anonymous Employee in Philadelphia, PA (US)

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Able to create your own career at your own speed.
    Lot's of opportunities to grow and contribute.
    Great opportunity to provide support for local communities.

    Cons

    Growth can depend on your supervisor.

    Recommends
    Positive Outlook
    Approves of CEO

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