Cigna

  www.cigna.com
  www.cigna.com

Cigna Reviews

Updated 15 December 2014
Updated 15 December 2014
594 Reviews
3.2
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
301 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  2. 1 person found this helpful  

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer in Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to ManagementAdvice

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst in Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to ManagementAdvice

    Hire proper middle management who have experience for job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to ManagementAdvice

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time (more than an year)

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to ManagementAdvice

    Improve internal communication and care of employees. Recognition of internal talents.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leave Manager in Pittsburgh, PA (US)
    Current Employee - Leave Manager in Pittsburgh, PA (US)

    I have been working at Cigna

    Pros

    they are supportive, convenient, and invest in their people.

    Cons

    lower level management is not very communicative.

    Advice to ManagementAdvice

    promotions

    Recommends
    Positive Outlook
  9.  

    Overall, a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager
    Current Employee - Care Manager

    I have been working at Cigna full-time (more than 8 years)

    Pros

    -Healthcare benefits are flexible to meet the needs of the indvidual; you can choose HSA or HRA depending on your medical profile.
    -Educational and Continuing Education Benefits: Cigna is very supportive of expanding your knowledge through pursuing a degree program and they pay for licensure fees and continuing ed credits for licensure that is required for your job.
    -PTO is very adequate with the option to buy additional PTO days.
    -Promotional Opportunities: If you are a high performing employee with specific career goals your manager will help you achieve these goals.
    -Culture: Cigna has a great culture of wellness and 99% of employees are great to work with; generally, everyone is hapy to come to work (as happy as you can be).

    Cons

    -Internal Promotions: If you are an internal employee and you apply and are hired for a position that is a promotion (either via increase in your band level or market level) you are not compensated well; they cap your promotional raise at 5% even if your raise means you are making significantly less than your peers that were hired externally.

    Advice to ManagementAdvice

    -My advice is more to HR and recruitment. When you give an internal employee a promotion please consider giving them an adequate pay raise so they are, at minimum, equal with their peers that moved into the role (even if it's not what those peers are making now based on their performance raises) so the performance raise system can be preserved. Often, what happens, is managers are forced to provide raises to low-paid internal staff to help them match what their external counter-parts were making at the time of their initial start date.

    Recommends
    Positive Outlook
  10.  

    Great company !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Eligibility Analyst Senior Associate in Phoenix, AZ (US)
    Current Employee - Eligibility Analyst Senior Associate in Phoenix, AZ (US)

    I have been working at Cigna full-time (more than 5 years)

    Pros

    I love my current role , mgrs are flexible and allow you to work from home in some instances , I receive training throughout the year for my role . Nice co workers .

    Cons

    At this time in my current role I don't have any. In other previous roles definately have had some . I am disappointed in the health benefits . Deductibles way to high , can't afford to go to the dr even with insurance . .

    Advice to ManagementAdvice

    Try to do something regarding pay . People hired from the outside make more to start then current employees with 5+ years

    Recommends
    Disapproves of CEO
  11.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Development Specialist in Bloomfield, CT (US)
    Current Employee - Applications Development Specialist in Bloomfield, CT (US)

    I have been working at Cigna full-time (more than an year)

    Pros

    Many opportunities at the company and great culture

    Cons

    Location is not the most desirable.

    Recommends
    Positive Outlook
    Approves of CEO

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