Cigna

www.cigna.com
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Cigna Reviews

Updated 28 February 2015
Updated 28 February 2015
659 Reviews
3.2
659 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
329 Ratings

Review Highlights

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)


Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    Good all round company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Pros

    exellent management and training scheme

    Cons

    limited in progression, can be repetitive.

  2.  

    Mixed experience....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 10 years)

    Pros

    Stable business, growth opportunities, good brand

    Cons

    Too political, narrow minded, HR policies and compensation deter top tier talent from staying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    IT Developer in Glasgow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Developer in Glasgow, Scotland
    Former Employee - IT Developer in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    Friendly loyal colleagues who do their best in trying circumstances

    Cons

    An acceptance of bullying amongst middle management leading to a high turnover of staff. Very little career development or training. Poor compensation and little chance of meaningful review. Shockingly overcrowded and noisy work environment.

    Advice to ManagementAdvice

    Rip out and redesign entire middle management structure in IT. Move to new premises. Build a genuine meritocracy and end the nepotism.

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Rather Boring and poor training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Analyst in Glasgow, Scotland
    Former Employee - Benefit Analyst in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

    Cons

    Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

    Advice to ManagementAdvice

    Hire proper middle management who have experience for job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Constant interaction with other countries (US, Belgium, China). Global projects.

    Cons

    There is no career at all.

    Advice to ManagementAdvice

    Invest some money in the technologies that your teams need to work.

    Employees should be able to anonymously review their managers. This allows managers to get useful feedback and the result of these reviews should be taken into account for the annual review of these managers (e.g.: a manager with bad reviews from his employees should not get a good salary rise).

    Company policies and benefit package are quite disappointing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland

    I worked at Cigna full-time (more than a year)

    Pros

    colleagues are great making the job more bearable

    Cons

    stressful job and benefit doesn't match the workload

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    "The salary you enter will almost not change"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Glasgow, Scotland
    Current Employee - Claims Manager in Glasgow, Scotland

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Flexibility, growth and geographic opportunities. Multicultural and international experience. Ongoing training opportunities.

    Cons

    Poor internal communication. Business strategy made upon management decisions without any previous consideration of further consequences a part of pure monetary outcome.

    Advice to ManagementAdvice

    Improve internal communication and care of employees. Recognition of internal talents.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Claims Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in New Castle, DE (US)
    Former Employee - Claims Processor in New Castle, DE (US)

    I worked at Cigna full-time (more than 5 years)

    Pros

    Worked from home and benefits

    Cons

    there weren't any like the company

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
  10.  

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)

    I have been working at Cigna

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to ManagementAdvice

    Keep up great work

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company in a very profitable industry. Many long term veterans. Limited upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Greenwood Village, CO (US)
    Current Employee - IT Project Manager in Greenwood Village, CO (US)

    I have been working at Cigna full-time (more than 3 years)

    Pros

    Work life balance. Challenging projects. Professional colleagues and supportive upper management. Great benefits and very stable, growing industry. Work across geographies.

    Cons

    Limited upward mobility. Organizational changes aren't always communicated. People may leave or change roles and it is not communicated. Legacy systems are too numerous. Business processes are not documented and each project that comes along seems to be charged with capturing what should already be documented.

    Recommends
    Positive Outlook

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