Citi Reviews

Updated 29 August 2014
Updated 29 August 2014
2,585 Reviews

3.2
2,585 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Citi CEO Michael Corbat
Michael Corbat
505 Ratings

Review Highlights

Pros
  • Citi generally has a good work-life balance for a financial services company (in 193 reviews)

  • Allowed to work from home at least three times a week, was given praise for work from upper management (in 74 reviews)


Cons
  • One of the greatest asset working here was the Work Life balance (in 91 reviews)

  • Senior management continues to move jobs from NYC to Buffalo to save money (in 113 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to start a career in banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  London, England
    Current Employee - Associate in London, England

    I have been working at Citi full-time for more than a year

    Pros

    Great network, talented colleagues and good training programme. Overall better culture than some other banks.

    Cons

    To big and sometime not very transparent. Lots of politics at senior level. Work/life balance non-existent but it is the same in every bank

    Recommends
    Neutral Outlook
  2.  

    Career defining- and an amazing network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  London, England
    Former Employee - Director in London, England

    I worked at Citi full-time for more than 10 years

    Pros

    Wherever I have been since , the Citi network has supported and helped

    Cons

    Pay not always amazing - and a risk you only learn the "Citi way".

    Advice to ManagementAdvice

    Always remember your staff are people, not just pawns in a game.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Get an education then get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Consumer  in  London, England
    Former Employee - Vice President Consumer in London, England

    I worked at Citi full-time for more than 5 years

    Pros

    Global reach, great brand name, broad training

    Cons

    You are just a number at the end of a day. Still a very siloed organization

    Advice to ManagementAdvice

    Walk the talk

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Dead for technology in London (CATE)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  London, England
    Former Employee - Senior Vice President in London, England

    I worked at Citi full-time for more than 10 years

    Pros

    Good Salary, outstanding technical staff (those who haven't been made redundant yet), good package, nice location, good work/life balance.

    Cons

    If you want to work in IT technology/engineering in London then forget it. The company is refocussing on low cost locations just as every other major financial is doing the opposite. Absolutely stunning lack of imagination and creativity in management (based in the US). No one really knows what the direction is for technology because the man in charge is seaweed, he goes whichever way the current is flowing that day and changes according the changing current the following day. During a 30 year career I've yet to see such inept management and it beggars belief that they survive. If there isn't a major IT catastrophe in the next year or so it will only be because enough of the true stars on the ground are still there patching the gaping holes while they wait for the golden ticket to arrive. Zero paid training ever, siloing of talent endemic, opportunities for changing roles non existent unless you fancy moving to India.

    Advice to ManagementAdvice

    Get someone in on the ground who knows what the hell they're doing, get them to identify the deadwood at senior management levels and move them on and keep more of the people who actually can do the job and make a difference beyond producing reams of Powerpoint slides to be delivered in a tortuous 2 hour monotone monolog. Invest in the established technology hubs that got the bank where it is and don't risk it all on a cheap unproven alternatives. If you don't it will come back and bite you in a big way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Everything is done with a shoestring budget, also potential unpaid work during unsociable hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Graduate Associate  in  Belfast, Northern Ireland
    Current Employee - IT Graduate Associate in Belfast, Northern Ireland

    I have been working at Citi full-time for more than a year

    Pros

    Work hours are totally flexible and it's possible for most developers to work from home. Unlimited hot beverages are available and there are good efforts in organising social events. Also, there is an enormous library of online training available and some on-site training also. The 'Citi collaborate' work social networking tool is also an excellent source of resources and a great way to network with people outside your department - and so it's easy to network with people working with similar technologies or with similar interests. There are many clubs/societies organised within Citi covering a wide spectrum of interests and sports. Citi donates 1 day of every employees time to take part in a volunteering activity within the community. Desks are big enough and chairs are suitable.

    Cons

    Everything is done with a minimum of resources. Teams are running complex applications without proper processes and methodologies. The business just doesn't seem to understand what is actually needed to make software. Teams don't have proper build or test processes, and many developers don't even have some of the most basic developer tools and hardware. Most of the developer machines are very low-spec, and can be painfully slow when dealing with some development work. Also, my department seems to have a gigantic budget shortfall, and they've dealt with this by forcefully relocating people to cheaper locations and by getting rid of many contractors (and not replacing them). Additionally, many developers have to work unsociable hours for weekend releases, and they are not paid for their troubles, and even getting the time off in lieu wasn't easy. Also, making requests for basic software, hardware and configurations is a painful and extremely slow process. I don't see any of these things improving any time soon. It's actually difficult to be productive at Citi, there are many obstacles, and not just because of strict banking regulations. Also, there is little cohesion within the department.

    Advice to ManagementAdvice

    Budgets for teams working on crucial applications needs to be increased, at least to the point where developers are able to develop productivity instead of having to deal with painfully slow and sometimes broken processes. Also, I would recommend hiring dedicated testers and spend time improving build processes. Try to emulate what pure software companies are doing. Also, for those in technical roles who don't have heavy technical experience - these people need to be supported with more training and guidance.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi

    Pros

    Cosmopolitan, reputation, good perks and benefits

    Cons

    Too bureaucratic. Not enough visibility on other parts of the business.

  8.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  London, England
    Former Employee - Intern in London, England

    I worked at Citi as an intern for less than a year

    Pros

    Great work culture, good career progression, access to management

    Cons

    working hours, slightly competitive

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Lovely people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 2-Week Work Experience  in  London, England
    Former Employee - 2-Week Work Experience in London, England

    I worked at Citi as an intern for less than a year

    Pros

    Feels like a flat organization. I had the chance to meet a great number of people from a variety of different levels.

    Cons

    I can see that because the culture of the team/department I was in seemed so laid back that I could unintentionally get complacent.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Boring mundane repetitive work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Development Intermediate Programmer Analyst  in  Belfast, Northern Ireland
    Former Employee - Applications Development Intermediate Programmer Analyst in Belfast, Northern Ireland

    I worked at Citi full-time for more than a year

    Pros

    - very small pro: slightly more pay than average
    - good benefits package

    Cons

    - this is NOT the place to start if you want to gain experience in software development

    - you wont learn anything new here, code is all legacy, 10 years old, and I'm not exaggerating you will find youself getting stuck doing the same mundane tasks every day

    - less than 5% of your job will be bug fixing development on shell scripting, java 5 the rest will be monitoring and maintaining market feeds

    - senior developers close to management (or over 2-3 years service) will get the little amount of new "features" developed on old platforms

    - you dont write full applications here you will have to wait on access request for weeks on end from deployment database frontend etc etc teams for minimal one liner changes

    - constantly told "think of yourself as a banker here, not a software developer"
    - horrible americanised office culture that the financial people embrace is also forced on software developers
    - no bonuses or out of hours pay for long developer hours here, they are saved loudest and laziest bankers on the top level
    - 5am calls from teams in india singapore usa as brief as "fix this before maket opens at 6am, goodbye"
    - this bank received the biggest bail out in the world, and is know for being one of the most corrupt

    Advice to ManagementAdvice

    Be honest with interviewees what they are getting themselves into
    Listen to what a developer needs to do his job
    Allow a developer to work in the areas he/she wants to work

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Working at Citi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Citi full-time for more than 10 years

    Pros

    It is a great place to work. It will provide opportunities for a successful career to anyone with the desire and drive to do so. A vast global network with numerous opportunities, always willing to provide those that want it with assistance to grow professionally.

    Cons

    Can be political at times, but this will depend on who your boss and peers are.

    Advice to ManagementAdvice

    Remove the vested interest of those who have been at the institution for too long, and the people who lack the academic as well as professional background/mentality/work ethic that banks have strived to garner in the last few decades.

    Recommends
    Positive Outlook
    No opinion of CEO

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