Claire's Stores

www.clairestores.com
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Employee Reviews

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  1.  

    Great Company with lots of room to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Chicago, IL (US)
    Former Employee - District Sales Manager in Chicago, IL (US)

    I worked at Claire's Stores full-time (more than 5 years)

    Pros

    Great health benefits, vacation time, sick time, maternity leave, and 401K.
    There are many opportunities to advance at the store level. As a Store Manager, I quickly went from SM, to SM Trainer, to Acting District Manager, to District Manager.

    Cons

    You have a very limited staff, which makes it difficult to take vacation and personal time. Also, due to the limited payroll hours you are given, many times your store will be left with one person running it. This makes it difficult to balance freight, customer service, and store presentations. As a district manager, it is challenging to follow up on tasks given to stores, in such a high pressure market. Unless you are very well liked by corporate, in certain situations you could find yourself in hot water.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    About what you expect for a minimum wage job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Memphis, TN (US)
    Former Employee - Sales Associate in Memphis, TN (US)

    I worked at Claire's Stores part-time (more than 3 years)

    Pros

    Great place to start out in retail. The work itself is not difficult, with the excepetion of ear piercing.

    Cons

    Management was always a total wreck. Never had the store together, had favorite employees they partied with, etc.This is obviously a location by location issue, but as I also worked for the sister company Icing, the issues were much the same. Young managers caring more about their personal life than the store they managed. Not much room for advancement within the store.
    I believe employees should be better trained for piercing ears. While I picked it up quickly, we had many poor piercers come through.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Perfect first job, and great for experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key in Kennewick, WA (US)
    Current Employee - Third Key in Kennewick, WA (US)

    I have been working at Claire's Stores full-time (more than a year)

    Pros

    Claire's is the first job I've had and its where I learned my retail servicing. You learn everything; cashiering, customer service, stocking, and even ear piercing. Within the year that I have worked there, I was promoted from a regular sale associate, to a key holder. I've learned how to open and close a store, and I'm having a great time doing it! As long as you have a good team, things are fun and easy. Teamwork is key there! With this experience, I could be an assistant manager either here, and/or at another retail store.

    Cons

    Hours, sometimes co-workers, piercing babies, and lack of backspin space. (Nothing bad really)

    Advice to ManagementAdvice

    Have the power to be able to fire an employee for stealing product, and doing a bunch of other lazy and bad things!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Fun first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Really fun and nice coworkers

    Cons

    They don't give you enough hours sometimes

    Recommends
  6. 1 person found this helpful  

    Current keyholder, one of the better jobs I have had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (more than 3 years)

    Pros

    Fantastic, thorough training, lots of communication, 50% discount,

    Cons

    double coverage is rare, products area not the highest quality, piercing ears is very stressful to new associates. Company goals can be difficult to nearly impossible to meet in some areas. Small staffs make work life balanc difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key in Detroit, MI (US)
    Current Employee - Third Key in Detroit, MI (US)

    I have been working at Claire's Stores full-time (more than a year)

    Pros

    Flexible schedule, upbeat environment, huge employee discount, loose dress code

    Cons

    Little to no training, working all holidays, extreme scheduling inconsistencies, no guaranteed hours outside of upper management, lack of communication, understaffed at all times

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Claire's Stores part-time (more than a year)

    Pros

    Great experience and good hours. As long as you enjoy working with all kinds of customers, you will be great for the job. Must have a smile on your face at all times and love what you do.

    Cons

    You will experience some angry customers

    Advice to ManagementAdvice

    Great management

    Recommends
    Neutral Outlook
  9.  

    Great company to grow with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time (more than 10 years)

    Pros

    Great training, strong support from upper management. (Regional and Territory VP)

    Cons

    Lack of commitment from sales associates - it is work !

    Advice to ManagementAdvice

    Keep motivating your teams with bonus opportunities.

    Positive Outlook
    No opinion of CEO
  10.  

    Mixed emotions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Claire's Stores

    Pros

    If you like kids, this is a good place to work. It's a fun atmosphere and you get to play dress up on a weekly basis. Part of your job description is to have fun.

    Cons

    You often work alone. There are never enough hours to go around. Managers are expected to do 50 hours of work in the 40 hours given without overtime.

    Advice to ManagementAdvice

    Have a strong team or you will be seriously overwhelmed. Insist on getting paid what you're worth.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very fast paced , always something to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Vacation pay as a key holder , raise every 3 months , employee discount 50%

    Cons

    store manager take advantage
    customers rude
    more training on ear piercings

    Advice to ManagementAdvice

    stop promoting people just because they are needed and promote if they can make a difference

    Doesn't Recommend
    Neutral Outlook

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Sierra Vista Claires
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