Claire's Stores

  www.clairestores.com
  www.clairestores.com

Claire's Stores Reviews

Updated 19 October 2014
Updated 19 October 2014
320 Reviews
2.5
320 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
70 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 40 reviews)

  • Will hire you as a keyholder as long as you have previous retail experience, 50% discount on everything (in 30 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 34 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Claire's is a fun environment to work in but it gets tiring after a while.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Third Key Holder
    Current Employee - Third Key Holder

    I have been working at Claire's Stores part-time (more than an year)

    Pros

    One of the best things you acquire from Claire's is maturity and personal growth due to all of the responsibilities they leave you with. Starting pay for a third key holder was a bit above average and the employee discount is great!

    Cons

    District managers aren't the best, very demanding but not very helpful. Although starting pay is good, raises for hard work aren't really given. The amount of vacation time given to the employees who are not managers sucks.Corporate does so many promo changes too frequently and it becomes stressful for employees.

    Advice to ManagementAdvice

    With the amount of responsibility each employee has I believe that raises should be given every so often to all employees who show good progress.

    Recommends
  2.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Conroe, TX (US)
    Former Employee - Third Key in Conroe, TX (US)

    I worked at Claire's Stores part-time (less than an year)

    Pros

    Good first job
    Meeting different types of people
    Having co-workers around your age
    Decent hours

    Cons

    Not enough pay
    Closing by yourself
    No benefits

    Advice to ManagementAdvice

    Listen to our helpful advice we may not know everything but we have a better idea of what the customer wants that you may have

    Recommends
    Neutral Outlook
  3.  

    Fine for starting off in retail..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Schaumburg, IL (US)
    Former Employee - Sales Associate in Schaumburg, IL (US)

    I worked at Claire's Stores part-time (less than an year)

    Pros

    50% Discount
    Management was easy to get a long with

    Cons

    Late Mall hours
    Part-time employees have their hours cut drastically during the slow season

    Advice to ManagementAdvice

    Those who do their job well should be secured hours

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Claire's Stores full-time (more than an year)

    Pros

    Employee discount
    Planograms are always fun to do

    Cons

    You have to work every weekend and close at least one of those days
    EXTREMELY micromanaged
    Competing with other managers for your time off, only 2/14-16 managers can be off at a time, plus there are so many black out periods you can barely pick time for your vacation
    Not every manager is treated fairly

    Advice to ManagementAdvice

    Take a look at how some of your district managers treat their people. Leading through fear is not an effective way of management . Also, give your store managers more freedom- we are all treated like glorified key holders. Majority of the senior management preach "work life balance" during recruiting, no way. We have to work every single weekend and being able to use our paid time off is nightmare. Also, you have to give at least FOUR weeks notice just to use a personal day There is no room for career advancement and it is not worth the stress or the hassle. Other retailers do not see us store managers as quality material and most of them wouldn't consider hiring us.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Great benefits ... can move up quick

    Cons

    Operation structure needs work, lots of tyrn over , training is an overload

    Advice to ManagementAdvice

    Be prepared lots of turn over

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Too much pressure, too little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    The job duties are relatively simple, flexible hours, and there is a great store discount. A decent job if you're putting yourself through college, but not for an actual career.

    Cons

    Though the tasks are easy to do, there are so many that it becomes hard to keep up, especially if the team is slacking, the pay isn't enough for how much pressure is put on you, you're almost always working alone, and upper management is horrible.

    Advice to ManagementAdvice

    Claire's breaks down individual and store sales by time increments. Because of this, one can see how often an employee has or has not been working on a register. The tool allows for district and regional managers to see who is truly working. They really need to look closely at these numbers. I worked at two locations where the store managers stayed on the clock, but were out shopping for any where up to three hours. The paperwork showed that they had no sales for these time spans, and nothing ever came of it. Simply put, they need to pay close attention.

    Neutral Outlook
    No opinion of CEO
  8.  

    Crappy Company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key Holder
    Former Employee - Third Key Holder

    I worked at Claire's Stores full-time (more than 3 years)

    Pros

    It's a good place to start in retail, you meet great people, and its a fun environment.

    Cons

    Poor management. Too much pressure to push for sales when there's not enough business (depending on location) Crappy pay. Everything they train you on is rushed. You are often left alone to run the store so you have to act as a manager and take on all the responsibilities. Too many shoplifting incidents. Very disorganized management.

    Advice to ManagementAdvice

    Take some time to train your employees without rushing. Increase the pay for everything the employees have to deal with.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores full-time

    Pros

    They paid well, pd for over time hour.

    Cons

    push push push, there are only so many things you can add at the cash wrap

    No opinion of CEO
  10.  

    I loved to hate this job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Algonquin, IL (US)
    Former Employee - Store Manager in Algonquin, IL (US)

    I worked at Claire's Stores full-time (more than 3 years)

    Pros

    benefits, healthcare was ppo BCBS which is great insurance and the price wasn't bad. I worked independently a lot which was both a pro and a con. Pay higher than average for our part time management (third keys) and theres often room for growth up to an assistant or store manager position.

    Cons

    Upper management (district, regional etc) was not very hands on, perhaps in the higher volume stores but I would go weeks without having a proper conversation with my dm, which changed several times during my employment.

    Advice to ManagementAdvice

    District managers should train store managers directly. COmmunication needs improvement.

  11.  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Dallas, TX (US)
    Former Employee - Third Key in Dallas, TX (US)

    I worked at Claire's Stores part-time (less than an year)

    Pros

    Great people to work with.

    Cons

    Was not promised the hours that I was promised in the Interview.

    Advice to ManagementAdvice

    Hold your managers to their word.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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