Coca-Cola Enterprises, Inc.

  www.cokecce.com
  www.cokecce.com

Coca-Cola Enterprises, Inc. Reviews

Updated 27 October 2014
Updated 27 October 2014
122 Reviews
3.1
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coca-Cola Enterprises, Inc. Chairman & CEO John F. Brock
John F. Brock
2 Ratings

Review Highlights

Pros
  • Good benefits no stress on the job (in 7 reviews)

  • Good pay, great colleagues and a very inspiring brand (in 6 reviews)


Cons
  • Hard work, long hours and too much work in a normal day (in 12 reviews)

  • Low pay, hard work, hours can become long when a lot is going on (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Intern at Coca Cola entreprises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in London, England
    Current Employee - Intern in London, England

    I have been working at Coca-Cola Enterprises, Inc. as an intern (less than an year)

    Pros

    Excellent team, always ready to help and make me feel part of the team. I learned a lot of valuable information about how to run a warehouse and what the main issues related to the operators and the behaviours are.

    Cons

    Beginning a little slow but it is always hard to start right away when we cope with a different company's culture for the first time. I have not a lot of cons to say for it was in general an excellent experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Working Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager IT Development in Uxbridge, England
    Former Employee - Senior Manager IT Development in Uxbridge, England

    I worked at Coca-Cola Enterprises, Inc. full-time (less than an year)

    Pros

    GB Information Technology: Autonomous management providing the flexibility to manage you role in line with your responsibilities.

    Cons

    GB Information Technology: GB IT Leadership Team arrogant. Expected to working for long hours to get the job done. IT Business Partnering not understood by the IT leadership Team, to technically focused causing some business frustration.

    All IT headcounts are required to record the amount of time they spend on a project s (compulsory 65% of all IT head count must be CAPEX against a project ) No Metrics in place to measure the business relationship.

    Advice to ManagementAdvice

    Implement IT Business Partnering unit that manages the business relationship, is responsible for IT Demand Management , is owner of the Business Units IT Roadmap, Manages the BU project portfolio, works with project managers and the PMO who are responsible for project delivery.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Politics prevent efficiency, fair play non existent, worst employment experience in 19 years employment!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Coca-Cola Enterprises, Inc. full-time (more than 5 years)

    Pros

    The people at team leader level and below are great,
    Excellent events and perks.
    Great marketing strategies for products - good way to learn marketing at entry level.
    Free pop and merchandise

    Cons

    Too many blockers in high level roles
    Little to no chance of career progression unless you are a personal favourite of a manager.
    Managers react negatively to innovative or creative people and or feedback
    Bullying, intimidation and favouritism rife in call centres
    Personal and confidential staff information discussed during meetings with managers of departments not related to employee against employees wishes.
    Feedback to staff is usually negative
    Middle & Senior Managers openly flout company values and are dishonest and rude to staff, often refusing to speak to staff unless they are same level of importance as them.
    Politics prevent performance.
    High turnover of staff
    Complaints from departments who witnessed bullying of front line staff by managers were ignored by management.
    HR department unhelpful
    Systems often not entirely fit for purpose.
    Bonuses not consistently rewarding across all call centre departments.
    If managers dont like results, they will simply change the goalposts so that their performance appears more favourable.

    First few years were really great, but the last months were hell, culture of above, encouraged by a small group of managers has taken a great place to work to a very uncomfortable place to work. Eventually, dreaded getting to the office each day!! Lots of people have left due to the awful behaviour of managers. The fact that most reviews I have read on here mention this clearly shows that this is an ongoing theme and is an international and widespread issue

    You will never get anywhere if you aren't favoured and even if you are, back stabbing is so rife, that managers can turn on you en masse without ever giving you an explanation, or even having a reason. Managers openly took credit for others work in order to further their own agendas and handed opportunities to people who hadnt earned them over those less favoured staff who were outperforming against targets.

    Once you are no longer useful to someone they will actively seek to block your career progression by preventing good ranking in talent management reviews, denying you career support and generally making a career progression process miserable.

    The female managers are unbelievably vicious Queen Bee Syndrome Types and HATE other, younger ambitious women, but if you're a good looking young lad you'll get on just fine......

    Advice to ManagementAdvice

    Actively show support for the company values.
    Managers need to try 'do as I do' not just 'do as I say'
    Need to be more approachable and trustworthy
    Rather than deny and cover up mistakes, or actively seek to blame others, try taking some ownership.
    Need to address bullying and intimidating behaviour of middle and senior managers.
    Need to eke out the politics and nepotism, favouritism etc.
    lead by example
    Do more than superficially pay lip service to fixing issues raised fedback in engagement surveys/ falsify results!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Brand, Selfish Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Operations in London, England
    Former Employee - Sales Operations in London, England

    I worked at Coca-Cola Enterprises, Inc. full-time (more than 3 years)

    Pros

    The brand and recognition that you get for working for an iconic brand is amazing.
    So much success is down to such a few teams, national co-ordination of events and teams is fantastic.

    Cons

    Poor middle management leadership, there are only a finite number of projects, events and activities going on.
    With it falling to middle managers to decide who deserves what it meant if you were 'in favour' with your manager you weren't invited to take part in anything.
    The company culture fit 'everyone has a job', you can't do someone else's job because they do that job, you can't make your own job redundant using software or a new process because who will do that job when you are gone...

    Expect to spend a lot of time telling management what you have done and less time actually doing it, if your good at talking about yourself for a long period of time this is the place for you.

    Advice to ManagementAdvice

    Ensure the job someone comes into do is the job they were interviewed for.
    Judge everyone by the same yard stick, reward people for actual work, not looking like they are working...

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    HR Admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coca-Cola Enterprises, Inc.

    Pros

    Amazing brand, , able to learn about you role and be exposed to other parts of HR services. If you work hard and like the corp world you can do it.

    Cons

    You need to be french and you will be promoted. Otherwise good luck

    Advice to ManagementAdvice

    Be transparent, and decide if you will do exceptions or not.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good place to work albeit getting harder over time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Uxbridge, England
    Current Employee - Anonymous Employee in Uxbridge, England

    I have been working at Coca-Cola Enterprises, Inc. full-time (more than 10 years)

    Pros

    Benefits are good, pay and sharesave a real benefit. Bonuses are tied to company performance and personal, but are comparatively generous. People are helpful, ego low and if you are talented you will progress. Working hours not daft, technology getting better. Exciting business still.

    Cons

    Benefit erosion in place. Overall strategy of company missing, in decline. Many support functions being outsourced to cheaper sources overseas, reducing costs but also reducing effectiveness and vastly reducing career opportunity. Management in US completely separated from the business in Europe and it shows, just interested in job cuts and race to the bottom

    Advice to ManagementAdvice

    Keep jobs in host countries. Longer term you'll benefit.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Old fashioned, very vertical and no room for promotion on merit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in London, England
    Former Employee - Sales Representative in London, England

    I worked at Coca-Cola Enterprises, Inc. full-time (more than an year)

    Pros

    CCE being a huge company always put on "only coke can do" events.

    Cons

    Poor pay, very incest lead company, no promotion on merit, no recognition for good work achieved if not a "favourite", bottle neck to move forward, no formal internal promotion system, managers very aged

    Advice to ManagementAdvice

    Much of your talent has left for the reasons stated above, and these are the people you would want in your business. Maybe look to become more of a meritocracy rather than "years in role"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Bullying management at coca cola

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Forlk Lift Truck Operator in Sidcup, England
    Former Employee - Forlk Lift Truck Operator in Sidcup, England

    I worked at Coca-Cola Enterprises, Inc. full-time (more than 10 years)

    Pros

    My work colleagues was ok to work with

    Cons

    The mansgers in Sidcup where bullies.

    Advice to ManagementAdvice

    Stop the bulling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Terrible place to work! Stay away from HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Uxbridge, England
    Former Employee - Human Resources in Uxbridge, England

    I worked at Coca-Cola Enterprises, Inc. full-time (more than 5 years)

    Pros

    Free drinks in vending machines
    Flexi time

    Cons

    Poor benefits and bonus
    Terrible leadership
    Unethical treatment of employees
    Politics and network driven
    Claims diversity (but this is only on paper)
    Poor pay and not fairly given amongst people in the same role
    Poor communication
    Moving roles across all the time
    No training given therefor very disfunctional as an organization
    Too few head counts
    Too little time more focus on numbers than actually quality of work
    Insecurity and Gossip in the office at all times due to no transparency and poor communication from leadership
    Allot of talk and politics, little action to back it up.
    Promote people for for who they know rather than for their performance

    Advice to ManagementAdvice

    Listen to your staff they know the customers best.
    Clear communication and transparency needs to be priorotized.
    Stop changing roles and force people to change roles without even asking first.
    Motivate your staff
    Stop talking down to your staff
    Give training on new hires and when swapping roles internally
    Pay for overtime
    Better bonus scheme and pay
    Do not hire friends and family, work is not a private network
    Make it more diverse and hire more Staff from different nations in leading
    Roles, not just from France
    French work culture does not apply in the UK!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Must try harder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales in London, England
    Former Employee - Field Sales in London, England

    I worked at Coca-Cola Enterprises, Inc. full-time (more than 8 years)

    Pros

    Company car, personal fuel allowance (stopped now) however. 25 days holiday. Amazing maternity package.

    Cons

    Rarely see any other employees. Poor wage in comparison to other FMCG companies. Working for CCE is not at all in line with the global perception of the Coca Cola brand.

    Advice to ManagementAdvice

    Incentivise, engage, focus money in the places. Allow employees to control individual budgets for POS and equipment. Quickly becoming known to customers as penny pinching in our attitude. Let's take it back to only coke can do!

    Positive Outlook
    No opinion of CEO

Work at Coca-Cola Enterprises, Inc.? Share Your Experiences

Coca-Cola Enterprises, Inc.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.