Compass Group
2.9 of 5 81 reviews
www.compass-group.com Chertsey, United Kingdom 5000+ Employees

Compass Group Reviews

Updated Apr 07, 2014
Compass Group – UK – “EY Top Chefs”

All Employees Current Employees Only

2.9 81 reviews

                             

62% Approve of the CEO

Compass Group Chairman Sir Roy A. Gardner

Sir Roy A. Gardner

(21 ratings)

48% of employees recommend this company to a friend
81 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Large company with good benefits"
    in 4 reviews
Cons:
  • "Sometimes you have to work short shift but eventually you get long hours which make it very worthwhile"
    in 3 reviews
  • "Also, low pay because of being in food service industry"
    in 3 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Double standard management by incompetant managers at the top!!!

General Manager (Former Employee)
London, England

I worked at Compass Group full-time for less than a year

ProsShowed me what I am really capable of -learnt alot about HR.

ConsBullying, sly, no training or tools given to help you do your job, Senior managers shirk responsibility- no guidelines are given - when it goes wrong then Compass look for a scapegoat-which this time was me. And because I questioned things was gotten rid of.

Advice to Senior ManagementGet some good people in your company- fresh blood not bosses that have seen nothing else except Compass. Also see what your competition who are stealing your contracts.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

I find th inaccuracy of my wages frustating

Sales Assistant (Current Employee)
Reading, England

I have been working at Compass Group as a contractor for more than a year

ProsLocal to where i live

ConsInaccurate wages booked every month

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Management doesn't care about staff

CSA (Former Employee)
London, England

I worked at Compass Group full-time for more than 5 years

ProsI don't have a reasons to work for this company

ConsWorking long hours, always lack of staff, no decent salaries, no loyalty events for staff, no moral or career motivations

Advice to Senior ManagementPlease, think more about staff, they want a better life and better work conditions

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Customer service

Customer Service (Current Employee)
Wigan, England

I have been working at Compass Group full-time for less than a year

ProsFlexibile shifts. Customers can be nice.

ConsNon stop work. Senior managers have no respect for employees treat them like fodder. not much career progression. No discount for food instore and no breaks because of staff shortage all the time.

Advice to Senior Managementhave better trained management.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Worst company I have ever worked for,

Event Coordinator (Former Employee)
London, England

I worked at Compass Group full-time for less than a year

ProsI can not think of a single pro.

ConsEmployee welfare was never taken into consideration, it was a nightmare to ever get through to HR, expected to work unreasonable hours and treated like a general dogs body. Manager was utterly useless and cared more about impressing the client than the fact you had so much work to do you didn't even have time to go to the loo or get a drink. When I raised my concerns they fell on deaf ears. I would NEVER work for this company or recommend them to anyone. My direct line manager was "fired" whilst on holiday, she came back to a phone call asking her not to return to the client site and they had blocked her pass so she could not get in. She had no idea this was happening, it was very underhanded and shocking.

Advice to Senior ManagementWhen someone says they can't cope with the work load, don't wait until they are signed off with acute stress and heading for a nervous breakdown before you assess the situation and hire more staff. I was treated as a guinea pig on how to run a new department and management didn't seem to care about me.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Poor training, bitter culture, sly management and awful pay

CSA (Current Employee)
Aylesbury, England

I have been working at Compass Group full-time for more than 5 years

ProsLocation ( Although the company can't be responsible for that, the client owns the premises not the contractor)

ConsPoor work-life balance, workplace is full of gossipers and grasses, staff are expected to work over-time for lieu (like a day off will pay the bills). Management treat staff as a cost and not a human being. A lot of the employees are very thick, lacking in common sense, logic and reason. Double standards, If you get on well with the manager you pretty much get what you want, 2 people can do the same offense on separate occasions but only one will get disciplined. Managers threaten retribution but fail and even refuse to provide or show the company documentation to warrant this. Management find it amusing to talk to staff rudely and even try to justify this because they are management!

Advice to Senior ManagementStand back and let HR clear up the mess YOUR management team have created!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Enjoyable job but poor salary.

General Manager (Former Employee)
Edinburgh, Scotland

I worked at Compass Group

ProsA varied and exciting day to day job offering lots of challanges. lost of freedom to run your sector of the business as you see fit.

ConsPoor salary for hours and work put in. no additional compensation for over achivment. achiving goals may get a bonus but over achiving has not additoinal rewards.

Advice to Senior Managementimprove the structured training plans. academy, accelarate and Evolve programs need to be re-thought.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

disappointment

Anonymous Employee (Current Employee)
City of London, England

I have been working at Compass Group

ProsSome Friendly colleagues and customers

ConsYou don't feel motivated or apreciated.

Advice to Senior ManagementTreat your people as human being

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Some nice people but poor staff care by management

Anonymous Employee (Former Employee)
Birmingham, England

I worked at Compass Group

ProsSome nice people and good canteen

Consvery cost driven. not really building human capital

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

you gotta be in the "group"

Executive Chef (Current Employee)

I have been working at Compass Group full-time for more than 10 years

Pros401k is company assisted a bit

Consupper mgmt. stress really quick, unit mgmt. have to use vacation for any sick time

Advice to Senior Managementchill

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Compass Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Compass Group reviews and ratings - including employee satisfaction and approval ratings for Compass Group CEO Sir Roy A. Gardner. All 81 reviews are posted anonymously by Compass Group employees.