Compass Group

www.compass-group.com
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Compass Group Reviews

Updated 22 February 2015
Updated 22 February 2015
131 Reviews
3.3
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
17 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    working at the eicc in Edinburgh for leiths as a barman/waiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barman/Waiter in Edinburgh, Scotland
    Current Employee - Barman/Waiter in Edinburgh, Scotland

    I have been working at Compass Group part-time (more than a year)

    Pros

    Company is very flexible with working times and days. Opportunity to work in some very large and interesting functions with good staff

    Cons

    Shifts are not always available. Sometimes frustrating working with temp agency staff which are hired during the larger functions because their English is poor

    Recommends
    Positive Outlook
  2.  

    Care more about customers than employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in London, England
    Current Contractor - Anonymous Contractor in London, England

    I have been working at Compass Group as a contractor (more than a year)

    Pros

    There are some great managers and staff who can make shifts enjoyable. If you work hard your efforts can be recognised.

    Cons

    The hours are not nice, they remove your "break time" from your pay whether you take the break or not. Most of he time you won't take the full break as you are understaffed or other staff is incompetent. The pay is also for horrendous for the physical exertion you put out.

    Advice to ManagementAdvice

    Get rid of inadequate staff and reward those who come in and work hard for minimal pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great employer for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in London, England
    Former Employee - Operations Manager in London, England

    I worked at Compass Group

    Pros

    Weekly payment. Zero hours contract was great in that some weeks I could work up to 90 hours over 7 days and earn over £500 in a week. There is a genuine young friendly vibe.

    Cons

    Poor training. Work is never guaranteed. Antisocial hours.

    Advice to ManagementAdvice

    A bonus incentive programme to casual staff

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    wonderful employer to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Cashier in Cardiff, Wales
    Former Employee - Retail Cashier in Cardiff, Wales

    I worked at Compass Group part-time (less than a year)

    Pros

    nice colleagues and the supervisor is so kindly to guide us.

    Cons

    We cannot wear own close inside the coat

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group

    Pros

    people are friendly and professional

    Cons

    procedures to do with health and safety

  7.  

    Good company, pay less than another but offer a lot of training for free.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Sutton, London, England
    Current Employee - Supervisor in Sutton, London, England

    I have been working at Compass Group full-time (more than 5 years)

    Pros

    The biggest catering company in Europe.

    Cons

    Very busy place, you have to be very organised working as manager.

    Advice to ManagementAdvice

    Pay rise for everyone :)

  8.  

    Service Assistant - Wimbledon Championships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Assistant in London, England
    Former Contractor - Customer Service Assistant in London, England

    I worked at Compass Group as a contractor (less than a year)

    Pros

    Mostly students looking to work before, during and after University to make some money. Good conditions to work long hours and secure a good sum of cash.

    - Friendly Staff
    - Nice working Conditions

    Cons

    - Too many 'managers', therefore confusion over who is running what

    Advice to ManagementAdvice

    - Know which is your 'sector' to manage.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    too many lazy chefs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Kitchen Porter in Kenilworth, England
    Former Employee - Kitchen Porter in Kenilworth, England

    I worked at Compass Group part-time (more than a year)

    Pros

    Good rates of pay,good working hours,nice clean place to work

    Cons

    Lazy chefs ,spend to much time sitting down drinking tea and coffee,slating fellow workers while not contributing to the working team,love nothing better than creeping round management and talking a good game,while they are talking they are not working,laziest people in the whole company,waitress are the best workers along with the manager.

    Advice to ManagementAdvice

    Best Manager in Compass,on the Agco site,Stoneleigh abbey park ,Coventry Warwickshire,her name is Jo Nicklin,one of the best managers i have ever worked for,first class attitude,very professional to both staff and customers alike,pleasant manner,brilliant outlook,friendly person,brilliant worker never stops,great team player and team builder,always clean and tidy and smiling ,never allowed to do her job properly ,always being belittled by chefs and does not receive the support from senior management or area managers,does not get the recondition she deserves ,she will go far in Compass if she is allowed to,and does not get chefs putting major obstacles in her way making it very difficult.She is superb,wonderful,and one of the nicest girls you will ever come across 10 out 10 for me,as a former employee i will miss her massively She is amazing the way she is,look after her.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Once upon a time I was happy with my job.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Assistant
    Current Employee - Catering Assistant

    I have been working at Compass Group part-time (more than 10 years)

    Pros

    My colleagues are brilliant, we work together as a tight knit team.

    Cons

    Head office have absolutely no idea about actually working on the front line, they come across that they don't care. We have a new manager who couldn't organise anything, we carry him do much he may aswell not be there.

    Advice to ManagementAdvice

    Be fair on your employees and tell other managers, especially the hub leaders not to go around thinking they are better than anyone else, because they are not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Poor managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cleaner in Haverfordwest, Wales
    Current Employee - Cleaner in Haverfordwest, Wales

    I have been working at Compass Group part-time (more than 3 years)

    Pros

    Good supervisor. Fun crew to work with all 3 of them

    Cons

    Low pay, no pay rise now since 2010, wanting too much to be done in the time limit given normal clean is two hours but yet if done right would take 2 hours 30 mins. Not enough hours so run on skeleton crew so if some one is sick or on holiday no one to cover them since been there they have cut 100 hours a month just for pure profit for who could I guess

    Advice to ManagementAdvice

    Up the hours, if you say your coming down come down, put uniform on different budget instead of cleaning budget ( part of icm compass group) produce ids for the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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