Compass Group

  www.compass-group.com
  www.compass-group.com

Compass Group Reviews

Updated 19 October 2014
Updated 19 October 2014
110 Reviews
2.9
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
7 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Good job for flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Compass Group as a contractor (more than an year)

    Pros

    It's a casual job so can supplement your main job or is good if you are a student. Tips can be good depending on the restaurant you are working in. People are generally very nice. Overall it's a good job.

    Cons

    As it's an event based company, the senior management tend to get very stressed out during the day and can take it out on their staff - you need a thick skin at times.

    Advice to ManagementAdvice

    You can catch more bee's with honey than vinegar..

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    One big lie. They trick you into thinking you are secure in your role when really they are holding a knife at your back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England

    I have been working at Compass Group part-time (less than an year)

    Pros

    The co workers, definitely not including management, you meet some of the most amazing and hardworking people and certainly build great friendships. We're a real team and that is something I'll miss when I quit.

    Cons

    Management will do anything to cover their backs! They will lie, commit fraud, you name it and odds are they've probably done it.

    Advice to ManagementAdvice

    Give your employees some trust, rather than expecting us to blindly follow and throw ourselves in front of a knife (job loss) for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    The management do not care...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Assistant In A School in Leeds, England
    Former Employee - Kitchen Assistant In A School in Leeds, England

    I worked at Compass Group part-time (less than an year)

    Pros

    No pros as they don't care about children or employees

    Cons

    cons is working for them

    Advice to ManagementAdvice

    My 3 year old daughter recently broke her arm one Sunday afternoon which required a visit to the hospital. We finally got home at 1am and at 7.50am I informed work about the situation. My daughter had a fresh pot put on her arm BTW. Work then proceeded to order me to get a baby sitter and return to work immediately while spouting about company policy. In fact the rest of the conversation was awful and as a result I felt I was pushed out of my job and to date not one person has got back to us. Loss of earnings...Pushed out. And this is in a school. if they don't care about my daughter then they don't care about the other 1000 children in school or any other school. In fact the regional manager took great pleasure in telling me that when her children are ill, she get's a baby sitter and gets straight to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Supervisor (Casual Contract) great opportunities if you know the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospitality Supervisor in Cardiff, Wales
    Former Employee - Hospitality Supervisor in Cardiff, Wales

    I worked at Compass Group part-time (more than 5 years)

    Pros

    Fantastic venues, all over the UK. Really flexible - you can pick your own shifts if you're on a casual contract.

    Cons

    Not a huge amount of investment in training (probably due to the casual nature of my contact). Opportunities are great if you get in with the right people - but that can be difficult.

    Advice to ManagementAdvice

    Some middle management were very destructive to the overall team - their people management skills were severely lacking and they often had a bad attitude.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Extreamly Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Cheam, England
    Current Employee - CSA in Cheam, England

    I have been working at Compass Group part-time (more than 3 years)

    Pros

    The location is great... Thats thr only plus point....

    Cons

    The company is very unprofessional!! The managers dont respect the staff. The team leader dosnn't know how to use a till and some staff too! We have got a new manager and she tris to boss everyone and doesn't listen to any suggestions. In a recent occasion she lied to one of the staff! Working conditions are bad. and nobody speaks about a raise for a long time employees. They are all on the same wage for many years!

    Advice to ManagementAdvice

    Plase see whats happening in the stores and listen to the problems of saff and not just the managment. Improve the working conditions and keep those managers who can respect staff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    current employee?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Sunderland, North East England, England
    Current Employee - CSA in Sunderland, North East England, England

    I have been working at Compass Group part-time (less than an year)

    Pros

    its a job and that's that i cant really think of a good point about working for this company

    Cons

    very unorganized when it comes to wages currently been in employment 3 months and still no sign of a wage
    also agree with other reviews stating its not what you know in this company

    Advice to ManagementAdvice

    sort out wages people have homes and family's!!!!!!!!!!!!!!!!!!
    sort out management staff as they dont help to sort a problem just tend to be fobbed off over and over

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Unprofessional management.compass group not deliveing contract agreements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader Catering in Ipswich, England
    Current Employee - Team Leader Catering in Ipswich, England

    I have been working at Compass Group part-time (more than an year)

    Pros

    Ideal if your willing to be walked all over and prepared to turn the odd blind eye, and except favoutisum in the work place.

    Cons

    Its more about profit than producing quality. Cutting hours not using labour that has been paid thu contracts.They never listen to staff needs and they have little regards for customers and complaints.
    Its about gross proffit thats all.

    Advice to ManagementAdvice

    Train your area/chef managers. Use the labour hours you are paid for rather than squirelling the profit away. Judge and promote thu abilliy rather than favouritism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    great team, great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Liverpool, England
    Former Employee - Barista in Liverpool, England

    I worked at Compass Group part-time (less than an year)

    Pros

    You get to work with great people, the money is good, management is great and the atmosphere is great. As a part time opportunity it's great whilst at university!

    Cons

    not enough opportunity to work near to home (Coventry) no feedback for vacancy that I applied for.

    Advice to ManagementAdvice

    Please follow up jobs applied for as I was waiting weeks, was supposed to have an interview but, was cancelled by the manager at the Ricoh Coventry.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Double standard management by incompetant managers at the top!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in London, England
    Former Employee - General Manager in London, England

    I worked at Compass Group full-time (less than an year)

    Pros

    Showed me what I am really capable of -learnt alot about HR.

    Cons

    Bullying, sly, no training or tools given to help you do your job, Senior managers shirk responsibility- no guidelines are given - when it goes wrong then Compass look for a scapegoat-which this time was me. And because I questioned things was gotten rid of.

    Advice to ManagementAdvice

    Get some good people in your company- fresh blood not bosses that have seen nothing else except Compass. Also see what your competition who are stealing your contracts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I find th inaccuracy of my wages frustating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Reading, England
    Current Employee - Sales Assistant in Reading, England

    I have been working at Compass Group as a contractor (more than an year)

    Pros

    Local to where i live

    Cons

    Inaccurate wages booked every month

    Doesn't Recommend
    Negative Outlook

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