Costco Wholesale

  www.costco.com
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Costco Wholesale Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.8 1,150 reviews

92% Approve of the CEO

Costco Wholesale President & CEO Craig Jelinek

Craig Jelinek

(488 ratings)

82% of employees recommend this company to a friend

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful(in 106 reviews)

  • There are great benefits available for part-time and full-time employees(in 164 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits(in 57 reviews)

  • Takes a few seasonal periods to get hired permanently and then it is only part time(in 46 reviews)

1,150 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great company policies on paper don't always get implemented in practice

    Certified Pharmacy Technician (Current Employee) Virginia (South Africa)

    Pros-The pay rate is highest in the field (once you have been with the company a few years)
    -Benefits (vision and rx are great, medical is alright) Lots of paid holidays off, good vacation time and sick time
    -Good policy on break times in general
    -Eat samples on your breaks and save money on snacks and lunch some days
    -Even part timers get good insurance benefits
    -Closed on Sundays, decent closing time on other days
    -No drive through!
    -Ability to help people who for the majority appreciate your efforts and make the job worthwhile

    Cons-Ancient technology complicates simple tasks
    -Scheduling does not always make sense
    -Seniority is harped on too much, and newer employees get shafted when it comes to choosing when to take vacation
    -Complaints are often not acted on or reported properly. Going over store level is sometimes the only way to call attention to any problems
    -Agreeable and reliable employees get taken advantage of with scheduling and time off requests; apparently you have to make a big stink to get what you want
    -Rampant disability and FMLA abuse seems to be incredibly hard to punish, so there are lots of issues with bad coworkers who are seemingly untouchable. Causes unfair increase in personal workloads leading to very poor morale
    -No sitting makes you tired at the end of the day and hard floors can be hard on the body
    -Like any pharmacy, dealing with drug seekers and addicts can be a drag
    -Isolated nature of pharmacy means not very much camaraderie with other employees
    -Most management has no concept of what pharmacy does and has to put up with
    -Members are always right, and even the abusive ones aren't barred like they should be

    Advice to Senior Management-Value the employees who get work done over the ones who are more likely to litigate
    -Be even with all employees, there is too much favoritism
    -Put accuracy above numbers and sales, preserve the integrity of the profession
    -Be willing to deal with problem employees and members(or non member customers) to keep your employee's respect
    -Underscheduling leads to more errors and liability. It is in your best interest to not spread employees too thin in a dept. that can seriously impact members health. Very serious issue especially with an antiquated system that does not do much to prevent errors

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Excellent Job, great pay and Benefits.

    Service Deli Assistant (Current Employee) San Antonio, TX (US)

    ProsBenefits, overtime pay on sundays.

    ConsYou will always be working weekends.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good part time job

    Front End Assistant (Current Employee) Nashua, NH (US)

    ProsGood starting salary, great benefits for part time employees.

    ConsNot a lot of vacation time on your first year

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • No Opinion of CEO

     

    summer job

    Food Service Assistant (Former Employee) Nashua, NH (US)

    ProsTime and a half on Sundays, and they have a college retention program so you can get your job back as soon as you get back from school each summer or break

    Consscheduling isn't very flexible and you start in the lowest position they have at the time

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    review

    Customer Assistant (Former Employee) Torrance, CA (US)

    ProsGood, good company but a lot of hard hard work starting when they put you outside

    ConsYou need "contacts" to follow up

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Deli Assistant

    Service Deli Assistant (Current Employee) Winter Park, FL (US)

    ProsEverything about this company is great. Living wages, Very good benefits, off on holidays, time and a half on sundays The opportunities are endless for growth.

    ConsSome of the people there are stuck up but just go to work and mind your own business. The hours are of any retail company.

    Advice to Senior ManagementNothing

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    excellent pay for the level of thinking required

    Front End Cashier (Current Employee) Waterbury, CT (US)

    Prosa strong sense of community, great coworkers, good pay, great benefits

    Consinconsistent instruction, unclear advancement path outside of your own department

    Advice to Senior Managementconsider more coaching of employees, not just that something the employee did was wrong or right, but WHY it was wrong or right.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    12 people found this helpful  

    Depends on the managers

    Administration (Current Employee)

    ProsGreat pay, benefits are pretty good. Co workers are wonderful. If you are one of the "chosen ones" you can really learn a lot.

    ConsFavoritism and nepotism run rampant. If you are not one of the favorites, your chances of succeeding dwindle pretty quickly. Open positions are usually filled before the posting even goes up. The most qualified individual doesn't always get the job especially in management.

    Advice to Senior ManagementSarcasm and humiliation are not ways to get workers to do a better job. Some managers are allowed to bully their way through the day and even though it is common knowledge, heads turn the other way. Retaliation is prevalent but difficult to prove. The two on one approach when an employee is in trouble is intimidating and demeaning. The employee should have their liaison present as well.

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Company but Bad Management

    Night Stocker (Current Employee) Chicago, IL (US)

    ProsThe pay is far above average for retail and my coworkers are great. The benefits, from part-time to full-time, are great as well.

    ConsThe company has recently changed the hours worked required to achieve raises; this ensures it takes longer for new employees to reach the 'cap'. At my particular warehouse, it isn't uncommon for departments to be under-staffed, requiring them to take employees from different departments to fill in the gap, regardless if that department can get its own duties done afterwards.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company to work for

    Assistant Buyer (Current Employee) Issaquah, WA (US)

    ProsJob Security
    Great Benefits
    Really understand the merchandising business and Costco mentality
    Low turn over rate

    ConsImpossible to get fired -- which is great, but that also means a lot of people stop pulling their weight.
    Slow to move up, because no one leaves
    Strict schedules
    Only a 3% pay increase cap in merchandising for salaried employees

    Advice to Senior ManagementMerchandising needs more staff. Executive management projects huge growth, but with the exact same number of staff.

    Yes, I would recommend this company to a friend

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