Costco Wholesale Reviews

Updated 29 September 2014
Updated 29 September 2014
1,251 Reviews
3.9
1,251 Reviews
Rating Trends

Recommend to a friend
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
544 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 112 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 185 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 62 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worked seasonal position November thru December

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Sales Associate  in  Schaumburg, IL (US)
    Former Employee - Major Sales Associate in Schaumburg, IL (US)

    I worked at Costco Wholesale as a contractor for less than a year

    Pros

    Learned the warehouse process and employees are helpful and positive

    Cons

    No training for this job. Had to learn on the fly in the electronics department

    Advice to ManagementAdvice

    I was looking for a full time offer early the next year.. They m[ssed out on a very promising employee.

  2.  

    10 year Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Boca West, FL (US)
    Former Employee - Anonymous in Boca West, FL (US)

    I worked at Costco Wholesale full-time for more than 8 years

    Pros

    Good pay, good benefits. Willing to work with schedule.

    Cons

    Company doesn't promote based on merit. Costco is more concerned with "political correctness "/ balancing promotions with race/gender/orientation. Raises are based on timeframe , not quality or quantity of work.
    Overall not a bad company to work, if you "play" the game.

    Advice to ManagementAdvice

    Instead of focusing/ guarding your rear ends from being politically correct, there should be a system to promote based on performance. Also keep the National Politics away from Company decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company, great pay, great family atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Danville, CA (US)
    Former Employee - Anonymous Employee in Danville, CA (US)

    I worked at Costco Wholesale full-time for more than 10 years

    Pros

    Pay is amazing, to go along with great benefits. You can go as far as you want to go and there are plenty of resouces and mentors to look up to. With ever expanding locations, there will always be plenty of promotion opportunities.

    Cons

    It's retail, so if having holiday time off is important, this isn't the job for you.

    Advice to ManagementAdvice

    Not everyone can pack up and move to Issaquah, so it would be great if they could outsource some of the corporate jobs to the regional offices. I believe, had something like this been in place, I would have been with the company forever.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for clean, bright and friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale full-time for more than 10 years

    Pros

    Costco Management takes time to get to know their people and work with them where they are at in their career. Promotions are done from within.

    Cons

    New people who don't have the core values that keep the company on top.

    Advice to ManagementAdvice

    Maintaining the culture in such a fast growing company is very important.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Court
    Current Employee - Food Court

    I have been working at Costco Wholesale for less than a year

    Pros

    Benifits are great pay is great they really take care of there people no other retailer like costco they standout compared to every retailer in the world if you work hard and want to earn a great wage and be happy costco is for you.

    Cons

    No cons but there are some enployees with huge egos

    Advice to ManagementAdvice

    Keep up the great never stop what your doing!

    Approves of CEO
  7.  

    Great people, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant)  in  Columbus, OH (US)
    Former Employee - Cashier Assistant (Front End Assistant) in Columbus, OH (US)

    I worked at Costco Wholesale part-time for more than a year

    Pros

    The people are friendly and the work is not bad considering you start at 11.50 and hour and can be promoted up to 18 by simply putting in the time.
    Great for a first job, they are very willing to work with you on your different scheduling needs.

    Cons

    Customers can be rude and demanding, but only on rare occasions.

    Advice to ManagementAdvice

    Keep focusing on building relationships with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall decent job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership  in  Goleta, CA (US)
    Former Employee - Membership in Goleta, CA (US)

    I worked at Costco Wholesale part-time for more than 3 years

    Pros

    High energy, generally high company morale, overall pretty relaxed work atmosphere. If you work hard you will be rewarded as long as you make it known that you are a good employee.

    Cons

    Extremely busy and pretty tiring work most of the time. Dealing with members can get frustrating. Can be hard to get time off, especially around the holidays.

    Advice to ManagementAdvice

    New store manager brought in a lot of new ideas and policies - some of which were not good. There is a more positive vibe but there is also a lot of warehouse politics going on.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Terrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Sales Associate  in  San Jose, CA (US)
    Current Employee - Major Sales Associate in San Jose, CA (US)

    I have been working at Costco Wholesale part-time for more than 3 years

    Pros

    Insurance. I work part time and receive incredible benefits that I need for my disabled wife.

    Cons

    Long time poor workers are not addressed even though they effect those of us who work hard

    Advice to ManagementAdvice

    Keep the great insurance. Number one, keep the great insurance. That's how you attract and keep great employees. Set standards for sups pulling workers to help the front end and then getting them assistants and getting them back to their departments

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    great team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tire Installer
    Current Employee - Tire Installer

    I have been working at Costco Wholesale part-time

    Pros

    great team environment that allows for a strong career path, and great job opportunities (internally)

    Cons

    micromanagement, management doesn't consider part timers schedules, to much focus on front end then any other department

    Advice to ManagementAdvice

    trust your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    An excellent company, with honest values and outstanding culture of doing the right thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Issaquah, WA (US)
    Current Employee - Manager in Issaquah, WA (US)

    I have been working at Costco Wholesale full-time for more than 10 years

    Pros

    Open door policy to management. Costco truly values employees, customers, and suppliers. It's not a mission statement on a plaque, but rather a mission lived daily by every role in this organization.

    Cons

    Within IT there's a lot of changing direction and unclear vision. Management at all levels is commonly too widely spread, undercutting their effectiveness, ability to support their teams, and ability to give insight into what vision does exist.

    Advice to ManagementAdvice

    Within IT, we need clarified, simplified vision. Consider adding more IT management, rather than adding more onto capable managers rendering them less effective because they're thinly spread.

    Recommends
    Positive Outlook
    Approves of CEO

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