DIRECTV

  www.directv.com
  www.directv.com

DIRECTV Reviews

Updated 17 November 2014
Updated 17 November 2014
598 Reviews
3.3
598 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
337 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 43 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 35 reviews)


Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 19 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was excellent and gave a great idea of what I want to do next

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time

    Pros

    The benefits are great, Human resources has created a great atmosphere and balances your personal life with your work life.

    Cons

    Personal growth is very difficult. There is very little room to grow (at least in the Colombia branch).

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company that is very people oriented.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Lots of opportunities and investment into their people both educationally and through career development.

    Cons

    Hr is a road block to career development and would rather hire contractors instead.

    Advice to ManagementAdvice

    Get hr in align with business objectives and fix outdated and disfunction in policies.

  3.  

    Used to be great... Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Administrative in Fresno, TX (US)
    Former Employee - Site Administrative in Fresno, TX (US)

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Good pay for technician jobs. Anything else not so much. Benefits ate great. Good company to work for.

    Cons

    Since the news of the att merger the corporate environment has lost focus on taking care of employees and more on making their own numbers look good. Management are not trustworthy at all at least at the Fresno office.

    Advice to ManagementAdvice

    Make integrity a focus. "Support staff" are humans too.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    A great internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in El Segundo, CA (US)
    Former Employee - Software Engineer in El Segundo, CA (US)

    I worked at DIRECTV as an intern (less than an year)

    Pros

    Excellent place for a summer internship. The internship program was very well-designed. The project was interesting and challenging, the coworkers friendly and helpful, and employees and management made time to meet and talk. Within engineering, internal mobility is encouraged, but the infrastructure to make it happen isn't quite there yet.

    Cons

    There's a trend towards outsourcing software development and turning engineers into project managers, which may work for some but not most. Communication between developers and project manager can be difficult in this setting.

    Advice to ManagementAdvice

    Increase opportunities for personal growth/training in new technologies/funding to attend tech conferences. Reverse outsourcing.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Huntington, WV (US)
    Current Employee - Customer Service Representative in Huntington, WV (US)

    I have been working at DIRECTV part-time (more than an year)

    Pros

    This is a great place to work. I worked here during college and DIRECTV was very flexible with scheduling and also provided tuition reimbursement.

    Cons

    Cons include that the scheduling got messed up pretty frequently, but they were always fairly quick to get it fixed. Another con is mandatory overtime at the beginning of football season.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Continuously improving, focus on employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer I in El Segundo, CA (US)
    Current Employee - Principal Engineer I in El Segundo, CA (US)

    I have been working at DIRECTV full-time

    Pros

    Company has taken quite a few steps in the right direction towards increasing employee satisfaction.
    work on latest technologies
    good competitive compensation
    free DIRECTV package

    Cons

    still bureaucratic and may find it difficult to grow if you don't have right connections
    no sick leaves
    no stock options unless you are a director or above
    management still averse to work from home policies

    Advice to ManagementAdvice

    vest in your employees to increase employee involvement
    more transparency in communication with the employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great product, room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)

    I have been working at DIRECTV full-time (more than 10 years)

    Pros

    people oriented, supports community service

    Cons

    Can be difficult to get straight answers from HR

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fast paced company looking for a future with a Merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in El Segundo, CA (US)
    Current Employee - Senior Manager in El Segundo, CA (US)

    I have been working at DIRECTV full-time (more than an year)

    Pros

    The company will listen to data and execute on it quickly it. Your ideas are taken seriously and you will have opportunity to show off your strengths. The pay is above market value, and the new HQ location is really nice.

    Cons

    Lots of politics like any other big company, very fast past work schedule with lots of fire drills--can be very draining for someone with a family.

    Advice to ManagementAdvice

    Bring in younger employees, have a straight out of college training program, and try to cut down on politics.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    good benefits with hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time (less than an year)

    Pros

    I like being out in a store talking to people about saving money and giving them a better TV service

    Cons

    Standing for 6 - 7 hours a day can be challenging but being about to move around the store helps.

    Advice to ManagementAdvice

    Training is only 2 days and then you are out in the store and when things start to happen and the trainer is busy with a client you need more help getting the applications right and filling out the contract.

    Recommends
    Positive Outlook
  11.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Trainer in Tullahoma, TN (US)
    Current Employee - Systems Trainer in Tullahoma, TN (US)

    I have been working at DIRECTV full-time (more than an year)

    Pros

    most the benefits are great. Free TV is awesome.

    Cons

    Medical insurance cost too much out of pocket

    Advice to ManagementAdvice

    revisit the health plans

    Recommends
    Positive Outlook
    Approves of CEO

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