Dairy Queen

www.dairyqueen.com
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Dairy Queen Reviews

Updated 27 February 2015
Updated 27 February 2015
392 Reviews
3.4
392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
105 Ratings

Review Highlights

Pros
  • Coworkers were fun to be around, salary was negotiable, nearly free food/ice cream (in 59 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 27 reviews)

  • You're around ice cream all day, and it's really easy to put on 10 lbs over the summer (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    great work environment and excellent leadership

    Cons

    none, everyone is cooperative there are no drawbacks of working here

    Advice to ManagementAdvice

    putting more responsibility on employees shoulders

    Recommends
    Approves of CEO
  2.  

    Loved every minute of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    I loved working at Dairy Queen for 6 years as a shift leader. The atmosphere was great & the owner of my franchise was wonderful to work for! Very accommodating & friendly. People can say what they want about a fast food environment, but you learn everything you need to know about the work force there plus more. Great lessons!

    Cons

    Not as much growth as I would have liked.

    Recommends
    Approves of CEO
  3.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Dairy Queen

    Pros

    friendly people and discounted food

    Cons

    no breaks and there is favoritism

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great first job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    Very easy to work your way up to higher levels of management

    Cons

    Definitely need to be good with customers; low pay

  6.  

    Corporate Headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN (US)
    Current Employee - Anonymous Employee in Minneapolis, MN (US)

    I have been working at Dairy Queen full-time

    Pros

    Lots of rgeat co-workers, many long-term employees who really love the brand.

    Cons

    Long-term employees sometimes look at my newer executives as outdated with antiquated procedures.

    Advice to ManagementAdvice

    Offer more internal training for all levels of the organization, not just upper management

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working for this company was good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen

    Pros

    All the free ice cream

    Cons

    all the free ice cream

  8.  

    Loves the customers but hated the coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Cookeville, TN (US)
    Former Employee - Shift Leader in Cookeville, TN (US)

    I worked at Dairy Queen full-time

    Pros

    I learned a lot about customer service and leadership.

    Cons

    Unfair management that play favorites. Each of the 4-6 different managers make you go by different rules. Poor schedule organization. If business is slow you'll be broke. I have been/seen people be sent home within 5 minutes or an hour within the shift. Unlean environment. I have seen so many health violations. I have personally seen food ( oreos, burgers, cups) be dropped on the floor and MANAGEMENT including GM (Bruce) force employees to serve it.

    Advice to ManagementAdvice

    Get your organization together. Stop picking favorites based on attraction. Start following policy.

    Doesn't Recommend
  9.  

    I have the objective to obtain excellent growth opportunities and to further enhance my skills from your reputable growi

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Staff in Manila, Manila (Philippines)
    Current Employee - Kitchen Staff in Manila, Manila (Philippines)

    I have been working at Dairy Queen full-time (less than a year)

    Pros

    Good Environment light work its easy to perform

    Cons

    limited time, minimum time of duty

    Advice to ManagementAdvice

    Give Focus to the employee give their an specific amount of time of duty

    Recommends
    Positive Outlook
  10.  

    Dairy Queen Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Richmond, CA (US)
    Former Employee - Cashier in Richmond, CA (US)

    I worked at Dairy Queen part-time (less than a year)

    Pros

    Your Customer Service skills increased

    Cons

    There were always Rude Customers

    Advice to ManagementAdvice

    Be more involved with employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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