Deb Shops

  www.debshops.com
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Deb Shops Reviews

Updated Jul 20, 2014

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All Employees Current Employees Only

2.2 91 reviews

29% Approve of the CEO

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Dawn Robertson

(14 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • employees get 40% discount on clothes(in 12 reviews)

  • The employee discount is decent, but that's literally the only good thing I can think of(in 5 reviews)


Cons
  • Upper management not only is on different pages but in different books(in 16 reviews)

  • The new district manager is driving my old store into the ground(in 7 reviews)

91 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good starting place - not for permanent career

    Assistant Manager (Former Employee)

    ProsAwesome discount on merchandise and ability to learn all aspects of retail management. Time off policies were very flexible.

    ConsPoor upper management. HORRIBLE pay. Basically anywhere else you work as an assistant manager you will be paid more.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It was an Okay place to work.

    Sales Associate (Former Employee)

    ProsThe discounts and laid back work clothing were the only pros that I liked.

    ConsThe people are drama, and I was always trying to find something to do once it was done I stood around for the rest of my shift. This is not what I wanted.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    enjoyable, focusing on customer service, the opprotunity to enter act with customers

    Full Time Assistant Manager (Former Employee) Garden City, KS (US)

    Prosfull time employees get benefits , pay is excellent ,hours are good

    Conspaid holidays, raises are given, work in a jr fashions

    Advice to Senior Managementclean store, have room for advancement, good training ,

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A good company if you would like to advance.

    Assistant Manager (Current Employee) Marion, IL (US)

    ProsGood training for the most part.
    40% off discount start out with 15 days pto

    Conslow pay for the work at times requires the sm to work 44 hours

    Advice to Senior Managementkeep with it things are getting better I have been with deb for over 4 years and this is the best year it has been yet

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Definitely a sinking ship

    Assistant Manager (Current Employee)

    ProsI liked most of my team and the pay was decent.

    ConsWhere to start There was zero communication between stores, upper management and the Home Office. You could email the DM asking a very important question that needed to be answered asap and she would either wait a week to get back to you or you would just never hear anything about it. I would repeatedly email asking about the same thing and never get a response. Home Office just sends out unrealistic orders expecting you to get them done right away. No notice of promotion changes right in the middle of the day which also comes with window changes. Or they come up with a great new idea on how to display shorts and they want a pic of it asap. Did I mention I'm watching my store alone How did you expect me to get all of this done while customer servicing and making sure people weren't robbing me blind!! Lack of payroll meant we were watching our stores alone for up to 5 hours. Obviously, our shrink numbers were going to be bad. And God forbid you went over hours or you were gonna hear it from the DM. I'm sorry, our store had a million customers and we used an on call to work on markdowns, promo changes, window changes, shipment, new displays...... The turn over here is CRAZY!! I've been with the company for 5 years and have dealt with about 8 different DMs. None of which really seemed to care about much. I've seen probably 50 different people walk out of our store from sales associates to management. We were constantly changing our policies and doing new things, none of which ever worked. They are constantly on us about our numbers. Get up the sales, the upts, your email numbers, the Reign perfumes and now the magazines. We annoy the customers at the register with the thousand questions we have to ask them. And although I could go on and on, I will end here. Personally, my store is disgusting. The carpet is ruined, the tiles are dirty, fixtures are falling apart. We are constantly being told we're getting upgraded. Too little, too late. If I didn't work here, I definitely wouldn't shop here.

    Advice to Senior ManagementTo the dm and home office- listen to the field employees. We know what we're talking about because we are ACTUALLY the ones doing the work. Don't send me display changes, promotions and markdowns all in one morning. It's impossible to get that done alone, but you wouldn't know that because you create these ideas at a cozy office desk.
    Pay your employees better or at least give opportunities for a SIGNIFICANT raise. 11 cents isn't getting anyone anywhere.
    Get new buyers. The clothes are cheap and juvenile. I've had lots of customers tell me they don't like our clothes and that they don't shop here anymore because they expect better.
    Lastly, don't make a promise you can't keep. I've been told they would renovate/rebrand my store for 4 years now and we haven't seen anything. We don't make the money because our store looks cheap and people don't want to shop. You don't want to renovate because we aren't making our money. We aren't making our money because our store looks cheap. It's a vicious cycle and at this rate, this ship is sinking.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    STAY AWAY!!!

    Full Time Assistant Manager (Former Employee) Strongsville, OH (US)

    ProsGreat sales associates.. The girls that worked for me were amazing and I feel bad that they have such a negative experience at a retail store. Most of the girls are very young and this is their first job.

    ConsEverything.

    Dms are constantly changing. Supposedly they were trying to get enough documentation to try and fire my store manager but NOTHING WAS DONE. My store manager was AWFUL. She didn't have her own phone, so I was forced to call her boyfriend and leave a message every single time whenever I needed to get in contact with her. 75% of the time she never got back to me. There was no structure in the store as far as management. The turn over was so high with management nothing was consistent. Lazy management, lack of communication, the store is dirty. I would never want to shop at the location I worked at and was embarrassed for my friends to come visits me.

    the company itself is in a bad place. There is lack of communication from home office and everything is all over the place. Promo changes in the middle of the day with no notice a day after a promo change was just set, lack of email communication. The company just got a new CEO and they are in a transition period but the company was by far the most disorganized and unprofessional place I has ever worked.

    Advice to Senior ManagementDO SOMETHING DIFFERENT.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Absolutely the WORST job I've ever had: STAY AWAY

    Store Manager (Current Employee) North Attleboro, MA (US)

    ProsNONE. I'm completely serious.

    ConsComplete and total lack of organization, training, and most of all, respect. I have worked for mcdonalds and it wasn't as bad as this. Absolutely the worst job I've ever had. I'm a store manager, leaving soon thankfully, and my salary is horrible.

    Advice to Senior ManagementClose up shop. You're an abomination.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    What they don't pay you in money, they pay you in experience and learning.

    Store Manager (Former Employee)

    ProsI have an excellent team that makes coming to work enjoyable. My DM is very supportive and helpful. The work is challenging so it really pushes you to learn and become a better manager. Plenty of PTO days.

    ConsThe pay is not competitive at all, and they have no interest in being competitive. I had a member of executive management tell me that I need to hire managers that no one else wants so that they will take the pay rate we offer. Deb wants "hungry people" as she put it. They are so worried about cutting payroll costs (pay rate and budget hours) they do so at the cost of losing sales. SM has to work 60 hours a week just to maintain the store because the budget is ridiculous. Yet when executive management visits my store, they complain that enough people aren't scheduled to cater to customers.

    Advice to Senior ManagementInvest in a proper workforce and you will get the money back tenfold in sales. Stop treating your employees like garbage. If the company treated employees right and was able to retain them, they wouldn't spend so much precious payroll training new employees. This company is extremely disorganized. Figure out a system and stick to it. You are all wasting your employees time by making bad decisions. And the Store Managers are the ones that have to suffer because they need to put in all the extra hours to fix your mistakes.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Debshops can be an amazing place to work.

    Assistant Manager (Current Employee) Goodlettsville, TN (US)

    ProsIf you're looking for a permanent home in retail/a store to run,you should definitely consider Deb.
    We are in direct contact with our dm, regional and home office daily.They are always encouraging, energetic and full of ideas to increase sales (which increases management bonuses.)
    Sometimes we do get promo changes mid day,but it's rare and easy.

    ConsI don't know about other stores,but the amount of coverage we need vs payroll hours is unrealistic in terms of preventing shrink.
    It's a great place to work if you plan on moving to a full time management position, but if you're looking for a part time associate position,we currently offer only 3hr shifts per associate per day in my district.

    Advice to Senior ManagementCut down on quantity of staff and focus on quality.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    No opportunity for advancement

    Full Time Assistant Manager (Current Employee)

    ProsI loved the 40% off discount and my co-workers. Other then that this company is terrible to work for.

    ConsUnfair hiring and promotion practices, unprofessional upper management, micro management, lack of payroll, high shrink, clientele

    – I'm not optimistic about the outlook for this company

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