Dell Reviews

I worked at Dell full-time for more than 3 years

Pros – Challenging environment, great career opportunities, strong corporate social responsibility.

Cons – Internal systems should be more integrated.

Advice to Senior Management – Delegate more work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Dell full-time for more than 7 years

Pros – Great experience in working with Global teams
Good remuneration
Great opportunity to get involved in new areas
Great co-workers

Cons – Long hours
Frequent senior management changes and product direction changes
Poor Product Management for area I was in

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Dell full-time for more than 7 years

Pros – Good people
Remote working encouraged
Flexible working
Good pension
You are given chances to improve

Cons – Salary increases not up to par
Frequent management changes

Advice to Senior Management – Reward your people more, the team at Dell is better than most companies with very litre dross, you cannot apply a bell curve to them.

Yes, I would recommend this company to a friend

I worked at Dell full-time for less than a year

Pros – friendly atmosphere, great enthusiastic team.

Cons – more development work will be exciting

Yes, I would recommend this company to a friend

I have been working at Dell full-time for more than a year

Pros – Great work/life balance, so long as you are prepared to work hard as needed!

Cons – Systems and processes are amazingly start-up like....

Yes, I would recommend this company to a friend

I have been working at Dell full-time for more than 7 years

Pros – - Professional Working environment
- A Good start for those looking to get into Enterprise level infrastructure (from a hardware basis, Server/Networking/Storage)
- Good resources to hand to assist employees improve knowledge if they are looking towards industry certificates
- focuses a lot on the customer, what concerns they have and addresses them
- There's a strong movement within the business to move away from Hardware support only to a services support structure
- Benifits and compensation reasonable if nothing else

Cons – - If your not based in one of the main support hubs, career progression can be extremely limited as there isn't that much of an opportunity to develop
- for those going out of their way for the business and assisting the business in various needs is not rewarded and instead criticized
- For the type of work, too much emphasis on metric based results rather than letting staff do what is required to get the issue resolved

Advice to Senior Management – The direction dell is taking now is right for how we need to evolve as a business, however this isn't being taking into consideration from a lower management perspective as they are looking to operate on basic targets with lack of understanding of the movement the business is undertaking

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Dell

Pros – Fast pace, flat structure. Lots of autonomy. Due to the lack of layers there is a lot of breadth to most roles.

Cons – Flat structure means little room for advancement. Major chasm between senior management and director level grades. Culture of hiring external talent to fill senior jobs rather than develop from within.

Advice to Senior Management – Invest more on staff development. Stop cutting back on HR and show you truly value your people. Rediscover the entrepeneurial edge, rather than be a "me too" services player.

I worked at Dell

Pros – Dell has a decent pay structure and reasonable benefits, including participation in pension. Home working is encouraged. The Bracknell canteen does a good job at fair prices.

Cons – Endless layers of management who have no idea what their underlings do; constant introduction of pet restructuring projects which last until the manager moves on (which can be after only a couple of months).

Advice to Senior Management – Usual US-centric view; in recent massive round of layoffs, jobs were outsourced to Central Europe (cheaper), clawed back for the US; or simply dropped. No thought for allowing headcount to stay, but at minimal salary level, thus retaining key skills.

Yes, I would recommend this company to a friend

I worked at Dell

Pros – There are some really great people at Dell and having a career at Dell can be really rewarding, you get to learn a hell of a lot and it can be a good place to work because you are trusted to manage yourself and your time, it really helps to grow you as a person. You have to work really hard but then the benefits are well worth it.

Cons – There are some excellent managers at Dell however unfortunately they always seem to be the ones who are not favoured because they dare to stand up and say what they really think, personally I admire that way or working because at least you know where you stand and can count on them for the truth of a situation when you really need it. Its shame that those attributes are not valued more within Dell.

On the flip side there are some really bad managers who dont listen and are weak / spineless because they dont stand up for the good of their staff when it really counts, "managing upwards" I think is the expression where they are only looking out for themselves.

Advice to Senior Management – You lost a lot of good people and knowledge because you valued Cost cutting over Quality and unfortunately that is biting you on the ass now with the issues that you are seeing, youve made some very poor decisions. That and the fact that you need to give some of the IT folks a break sometime, instead of working them to death. Let them just fix the issues before you move onto the next big project. People dont want to visit the Dell.Com when its performance is so bad and it takes them twice as long to order the products they want to buy.

Yes, I would recommend this company to a friend

I have been working at Dell

Pros – After all the issues, still a strong company with many unique features you can learn from.

Cons – Currently, a confused organisation trying to figure out what to do with itself.

Advice to Senior Management – Career progression is too cryptic and mysterious.