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Dell Reviews

Updated 26 April 2015
4498 reviews filtered by
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3.4
4,498 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Dell Chairman and CEO Michael S. Dell
Michael S. Dell
2,664 Ratings

Pros
  • work life balance; flexible work hours; empowered individual contributors (in 557 reviews)

  • They give you a very nice laptop and dock so you can work from home when needed (in 245 reviews)

Cons
  • Work-life balance can become a challenge; frequent reorganizations affect work quality (in 170 reviews)

  • The senior management reporting to Michael is very uneven with a couple of real bozos (in 81 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    A great place to work during another very exciting time in Dell's history!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Program Management Consultant in Austin, TX (US)
    Current Employee - Project Program Management Consultant in Austin, TX (US)

    I have been working at Dell full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great career development and career path options. Dynamic, exciting work environment. Solid leadership who communicates frequently and effectively. Great people to work with. Excellent salary and benefits.

    Cons

    Most managers are great. Some, however are not! Your team will only be as good as it's leadership...

    Advice to Management

    Encourage managers to frequently reach out to their employees and to put emphasis on being a coach and not a task-master...the results will be far greater!

    Dell Response

    Feb 09, 2015Candidate and Employee Experience Team

    Thanks for the awesome review. We agree - our people are incredible! We're also thrilled to hear that you have had opportunities presented to you and have been exposed to solid leadership. We share ... More

  2. Principal Business Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Business Consultant in London, England
    Former Employee - Principal Business Consultant in London, England

    I worked at Dell full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Excellent work life balance within the organisation

    Cons

    Not so good at managing M&A smooth staff transitioning

    Advice to Management

    Better integration of M&A Business Units

    Dell Response

    Apr 15, 2015Candidate and Employee Experience Team

    Great to hear you've had a mostly positive experience at Dell, thanks for sharing!

  3. Good work lifestyle balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solicitor in London, England
    Current Employee - Solicitor in London, England

    I have been working at Dell full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good work lifestyle balance generally

    Cons

    Company is on the decline

    Dell Response

    Mar 25, 2015Candidate and Employee Experience Team

    Thank you for taking the time to share your comments, we value all of the feedback we receive, and use it as we strive to continuously improve our employee experience.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Body shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Money and working for a big brand.

    Cons

    No career progression, no leadership esp in uk and middle east. Simply a big body shop!

    Advice to Management

    Get a strategy in place.

    Dell Response

    Apr 15, 2015Candidate and Employee Experience Team

    Thanks for your comments, we appreciate all of the feedback we receive so thank you for taking the time to share your experience.

  6. A business that is struggling to change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some fantastic people throughout the organisation, talented, helpful and genuine. Product lines have never been better and the diverse portfolio gave gravitas to the solution selling model the ELT were trying to convey. Work Life balance was great with flexibility as long as the job was done well.

    Cons

    Some of the culture was horrendous with a lot of emphasis on nepotism and cliques. The majority of managers all managed upwards trying to raise their profile. Little room for career progression, headcount is pulled when you are progressing through an interview process or worse, the job doesn't actually exist.

    Advice to Management

    Ditch transactional sales and move to channel partners. Stop driving behaviour towards point solutions and focus on margin rich solution sales, they may take longer but they are more profitable and customers will begin to take you seriously when you can demonstrate the ability to deliver complex solutions on a consistent basis.

    Dell Response

    Apr 15, 2015Candidate and Employee Experience Team

    Thanks for taking the time to share your experience. It's very important to us to hear from our team members, and will help us to continue to improve our employee experience. Thanks again for your ... More

  7. I'd work there again...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits package and vibrant company to work for.

    Cons

    Can be very US centric with management decisions.

    Dell Response

    Apr 15, 2015Candidate and Employee Experience Team

    Great to hear you've had a positive experience at Dell, thanks for sharing!

  8. Helpful (1)

    what a complete joke of a company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Executive in London, England
    Former Employee - Marketing Executive in London, England

    I worked at Dell full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    well they do have good benefits package and work life balance but that is it

    Cons

    bad management no backbone
    very poor quality of marketing employees considering the brand
    lots of politics and back stabbing
    bullying if rife considering Michael Dell makes it part of their policies they wont tolerate bullying

    Advice to Management

    Michael Dell look at your Management team and grow a spine and get rid of them

    Dell Response

    Apr 15, 2015Candidate and Employee Experience Team

    Many thanks for taking the time to share your experience at Dell. While it's disappointing to hear some of your comments, we appreciate all of the feedback we receive, and will ensure our leadership ... More

  9. csa

    • Senior Management
    Current Employee - CSA in London, England
    Current Employee - CSA in London, England

    I have been working at Dell full-time (More than a year)

    Pros

    It was long hours in the place

    Cons

    no windows very stuffy very cramped.

    Advice to Management

    include more teamworking activities

  10. excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dell

    Recommends
    Recommends

    Pros

    pay well, flexible employers, good environment

    Cons

    none that i came across

    Dell Response

    Jan 14, 2015Candidate and Employee Experience Team

    Great to hear you've had a positive experience at Dell, thanks for sharing!

  11. Dell is surprisingly agile company despite incredible weight of diminishing PC legacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Bracknell, England
    Former Employee - Sales Director in Bracknell, England

    I worked at Dell full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Results oriented, especially in the Enterprise sales. If you are producing you get amazing support from virtual teams. Dell's supply chain, while extremely proprietary and complex, is one of the best in business. Enterprise portfolio rapidly expanding (storage, networking, software) and you can compete with anyone on complex solutions. Unknown to most Dell is leading the public cloud deployments, so is benefiting from both public and hybrid cloud growth. PC business is of course shrinking, yet HP debacle is helping to slow the decline, at least in Enterprise.

    Cons

    Michael Dell is a man with the plan to reinvent his company. Issue is most of middle management never evolved from PC era. Bureaucracy can be suffocating at times. Pressure on numbers is on a week by week basis.

    Advice to Management

    Invest in people - you cannot expect company transformation with best people leaving due to uncertainty.

    Dell Response

    Jan 14, 2015Candidate and Employee Experience Team

    Thanks so much for your balanced review, and glad to hear you had a mostly positive experience working at Dell. We value all of the feedback we receive, and use it to continuously improve our ... More

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