Dick's Sporting Goods

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Dick's Sporting Goods Reviews

Updated 29 August 2014
Updated 29 August 2014
769 Reviews

3.0
769 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
279 Ratings

Review Highlights

Pros
  • Employee discount available for overpriced, regular priced merchandise only (in 47 reviews)

  • Flexible hours, you can attend school or a second job (in 34 reviews)


Cons
  • Dick's whole Customer service or "Wow factor" is not supported by their actions (in 27 reviews)

  • Extremely difficult to maintain any type of work/life balance (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    I have had a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Footwear Department Lead  in  Gainesville, GA (US)
    Current Employee - Footwear Department Lead in Gainesville, GA (US)

    I have been working at Dick's Sporting Goods full-time for more than a year

    Pros

    I am a footwear lead and i have had a pretty good experience. I put the store in at the Gainesville, GA location and have been there ever since. I started out part time and made my way to full time. Good benefits for full timers, good discount, cool products, and a good experience for future jobs if you are looking in to business management.

    Cons

    Corporate only looks at the bottom line and management is always being hired from the outside.

    Advice to ManagementAdvice

    promote from within. if associates are treated well they will treat you well.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PGA Golf Professional @ Dicks Sporting Goods  in  Clarksville, TN (US)
    Current Employee - PGA Golf Professional @ Dicks Sporting Goods in Clarksville, TN (US)

    I have been working at Dick's Sporting Goods full-time for more than 8 years

    Pros

    Every season Starts at Dicks If you love Sports you get to work in a great environment Good pay to sell the Sport you love

    Cons

    Open 7 days Leadership is difficult when staff is made up of part timers who work 2-3 days aweek

    Advice to ManagementAdvice

    Company says Customer service is #1 but so many task are expected to be done by so few on hand staff More full time dedicated associates less part time would make a huge differance

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    no outside life allowed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods full-time for more than 8 years

    Pros

    benefits are good, work with sport minded people

    Cons

    nwork/life balance, pay should reflect what you expect your people to give up

    Advice to ManagementAdvice

    look after your assocaites

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Best job I've had, until...worked there the better part of 9 years (pre-2006).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lodge Lead  in  Rockford, IL (US)
    Former Employee - Lodge Lead in Rockford, IL (US)

    I worked at Dick's Sporting Goods full-time for more than 8 years

    Pros

    Before the company went public, I got over time every week, because management saw I was producing sales. Got maximum annual increases, plus management matched money when I got other, bona fide job offers. Great benefits for full timers. Management trusted me to do my job and I saw very little of them (Lodge Lead).

    Cons

    "Full Time" is 30 hours per week (so I could no longer afford to work there). Payroll is tied as a percentage of sales $, not taking into account man hours necessary to maintain the store. In a leisure industry store, a lot of folks want someone honestly knowledgeable to talk to about their purchase, often times at great length, even if it's just a $5 fishing lure.

    Advice to ManagementAdvice

    Return to the principles upon which Richard Stack built the business. Staff the departments separately, with folks who know their sport in depth. As a customer, I want a specialist. I do not want a generalist who is more concerned about company value added programs than my wants and needs as a sportsman. Seek to keep people like I was, capable of turning a customer looking for a $15 pocket knife into a $5000 sale (trap gun, safe, vest, shell pouch, cleaning kit...).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great place to work being around sports all day, everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PGA Golf Professional @ Dicks Sporting Goods  in  Grandville, MI (US)
    Former Employee - PGA Golf Professional @ Dicks Sporting Goods in Grandville, MI (US)

    I worked at Dick's Sporting Goods full-time for more than 3 years

    Pros

    Great employees, good pay, and still have a home life.

    Cons

    Micro managing, a lot of turnover.

    Advice to ManagementAdvice

    Not appropriate to say.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    I Love Meeting People Need

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Footwear Sales  in  Philadelphia, PA (US)
    Current Employee - Footwear Sales in Philadelphia, PA (US)

    I have been working at Dick's Sporting Goods full-time for more than a year

    Pros

    To Make People Customer Happy.

    Cons

    Some Of My Challenge Are To Grow And
    Become A Team.

    Advice to ManagementAdvice

    T.L.C

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    relaxed environment, good first jobs

    • Comp & Benefits
    • Culture & Values
    Former Employee - Sales Associate  in  Merriam, KS (US)
    Former Employee - Sales Associate in Merriam, KS (US)

    I worked at Dick's Sporting Goods part-time for more than a year

    Pros

    the relaxed environment is great, they really take it easy with their employees but still get the job done! my former manager Phil, was great because he was always understanding of the situation at hand. my coworkers were awesome too, even though there can be a lot to do, they were always willing to help. it can get busy but if you know how to prioritize that's not a problem at all.

    Cons

    the only thing that bothered me about working here really was the pay. that said, it's kind of to be expected because it's a retail job so eh.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Learned a lot in a comfortable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods part-time for more than a year

    Pros

    Work well with students/"second-job" employees, co-workers are willing to help out whenever they're needed

    Cons

    some policies are ambiguous, and customers certainly don't make life easy sometimes

    Advice to ManagementAdvice

    talent evaluation and communication should be addressed,

    Recommends
  10.  

    Worthwhile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Dick's Sporting Goods full-time for more than 8 years

    Pros

    Structured, cutting edge products, great schedule

    Cons

    change, company measurables, lack of associates

    Advice to ManagementAdvice

    keep it simple

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising  in  Pittsburgh, PA (US)
    Former Employee - Merchandising in Pittsburgh, PA (US)

    I worked at Dick's Sporting Goods full-time for more than 3 years

    Pros

    -work/life balance is good, for the most part. most people work 8-5, the parking lot is cleared out by 6.
    -on-site gym is good, though not spectacular (would have expected a little more from a sporting goods company ). towel service is included!!!
    -friendly employees, great culture
    -facilities are very new, cubicles are spacious
    -yearly sample sale is terrific.
    -growing store base rapidly, unlike most retailers
    -Pittsburgh is actually a great city to live in
    -non-competitive and relaxed culture
    -cool marketing campaigns and partnership with ESPN

    Cons

    -work/life balance is dependent on position. you could have the same title as someone else and be working 50% more.
    -remote location by the airport is not the best. long commute from the city and still 15 minutes away from food/shops.
    -very few minorities (black, hispanic, asian). the corporate office is probably 95% white.
    -low salaries and limited vacation days
    -college hires are a mixed bag in terms of talent. 80% is composed of fashion merchandising majors who couldn't get jobs at real fashion companies (Gap, Macy's, JCrew, etc.) and can't do math, marketing majors who can't do math, and finance majors who can't do math (because if you were a finance major who could do math, you probably would have had a real finance job offer and be making a lot more money), or in a few cases, unabashed nepotism. 20% are actually talented and move up quickly or leave.
    -corporate office looks down with contempt at the store organization. there have been many attempts to fix this, but the holier-than-thou attitude is still pervasive (I once heard someone repeatedly refer to store employees as "monkeys")
    -some outdated technologies
    -just FYI, you are not working in "sports", you are working in retail.

    Advice to ManagementAdvice

    -increase salaries to obtain better talent. the attraction of working in "sports" only goes so far.

    Recommends
    Neutral Outlook
    Approves of CEO

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