Dr Pepper Snapple Group

www.drpeppersnapplegroup.com
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Employee Reviews

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  1.  

    More bad than good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Plano, TX (US)
    Former Employee - Associate Manager in Plano, TX (US)

    I worked at Dr Pepper Snapple Group full-time (more than 3 years)

    Pros

    Decent benefits, work life balance, and people are generally good.

    Cons

    If you are in marketing, your career path is very limited. The Sales function is the lead function and marketing works to support that function and does not have ultimate decision making authority. Most of the corporate strategy is wrong because of the emphasis on sales, which devalues marketing. The company commoditizes its brands.

    Furthermore, a few years ago while morale was already low, management decided to reduce floating holidays and remove another paid holiday. This provided no benefit to anyone and showed how out of touch management can be. This is definitely an old boys club.

    The sales force is mostly older white men. This is a sharp contrast to successful CPG companies. Diversity is definitely an issue within sales and limits its success.

    Advice to ManagementAdvice

    The company needs to focus more on non-carbonated brands. There seems to be no strategy for growth other than hoping. No line of sight for strategic acquisitions or creating new brands in the face of emerging trends.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Compensation does not match culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales in Indianapolis, IN (US)
    Current Employee - Territory Sales in Indianapolis, IN (US)

    I have been working at Dr Pepper Snapple Group full-time (more than a year)

    Pros

    Fun work environment at times. Not an office atmosphere so there's a lot of freedom to work at your own pace. They have a lot of leading brands in many categories. Everyone is knowledgeable and willing to help.

    Cons

    Money as it relates to culture. You are constantly pushed to sell more products and more of the same products to more customers. Which is completely fine if you are compensated more than a barista at Starbucks. To put it in perspective, I could grow the territory 25% and still fall 10k short of the average income in the US. You get a ton of emails and reminders about how much you need to do, you work your tail off selling and merchandising and then live paycheck to paycheck.

    And nobody knows how they get paid! There is no report that shows you what you sold and how you were compensated. Very frustrating, especially when the pay is so low for a sales position.

    Advice to ManagementAdvice

    In the branch where I am, there's not much advice i can give. I'm sure they have people breathing down their necks as well so it's not like they can back off the aggressive sales approach or pay us more.

    Figure out how we get paid, how much money each person wants to make and help us get there.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    BULK DRIVER ( 10+ years )

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Express Driver in Fort Myers, FL (US)
    Current Employee - Express Driver in Fort Myers, FL (US)

    I have been working at Dr Pepper Snapple Group full-time (more than 10 years)

    Pros

    Mon-Fri , 401k , Match 401k up to 4% , Diversity , Paid to pick up shells , Few B & C reloads , few Hot Shots , On route, managing daily activities with out, some one, talking in your ear all day. , Great associates to work with. Paid vacation , Paid holiday's , Paid sick days , Paid personal days. Medical benefits ,

    Cons

    No stock perks , 401k dropped 6% to 4% , Employee Retention bad , Non-exclusive pallets , No ASN @ Walmart's or Targets,Check in process @Walmart very time consuming. , Corporate took over routing , Inefficiency of deliveries, routing, merchandisers. , Little or no raises that don't reflect cost of inflation across commodities sector. , Sick days should be increased , Personal days should go back to using as sick days if not used , Lack of communication to employees , Low wages , Poor software , Slow corporate red tape of hiring positions @ Branch level , No Paid medical examine , Not following corporate policy because of lack of personnel , Poor service to customers, lack there of people , Too many stops for drivers, spread too far away to make delivery times, company traded public , Working the following Saturday's post holiday that was a paid day off; while corporate enjoys or other branches enjoy the four day week end.Every year medical costs go up for the employee. No lunch in order to make door times , No employee incentives , 53ft put in a circle K parking lots is a dangerous practice, & a lawsuit waiting to happen; Bulk trucks should be kept out of small format,utilize for grocery stores only. Waste of fuel because of inefficient routing

    Advice to ManagementAdvice

    Corporate comes up with policies that have good intentions for the company but unrealistic execution at branch level. I see policies being made that effect the efficiency and execution of product.and undue stress on employees which causes poor retention and turnover. I believe,these cuts,being made are for the board members & to satisfy shareholders.I understand there must be growth within the company,for an idea to work at a lower level it must be executable.The retention of our people over the years,that I have seen,is not very good.costly,not only to our company,as well, to our customers.We could do much better in execution and double our case volume, it takes money to make money, the lack of the monies put towards execution and retention of our people is critical. Retaining seasoned skilled workers is necessary and maintaining equipment to keep up with the volume is crucial for growth.When a Publix ad comes on sale we struggle to execute.If we were able to execute deliveries within the door time and give better service in the store with our product we would get a lot more displays and end caps, more shelf space for our product, our volume would increase The following quarter. We have to show a constant timeframe of great quality service to achieve this trust is earned over time. @ First we will be in the red, The black ink will come to follow.The growth will be seen from that point forward.I see your policies changing following our competitors, are competitors follow through therefore they execute where is we come short and do not follow thru.when a company grows too fast it's too hard to sustain,growth at a slower rate is more sustainable.our branch lacks the necessary trucks drivers and merchandisers. When truck is broke down we have no replacement therefore product sits.you ask why because the person in charge of replacing that tractor is out on route because somebody has quit because they don't like the way the pay reflects the amount of work for the money made.our out of date delivery process needs to be updated and kept current. Pocket loads are outdated and inefficient more efficient than the old way. Small format should be already loaded on pup trucks ready to roll off. The upfront cost to convert over versus injury will eventually offset rates with insurance companies. The best ideas in life are usually stolen and given by current employees to improve the situation. Thank you for allowing me to share my thoughts. Looking forward to another ten plus years with DPSG.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Frustrating leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Plano, TX (US)
    Former Employee - Director in Plano, TX (US)

    I worked at Dr Pepper Snapple Group full-time (more than 3 years)

    Pros

    Slowly changing for the better, especially with RCI focus.

    Cons

    Too much of a old school distributor model, not enough innovation, no downstream accountability, minimal upstream vision

    Advice to ManagementAdvice

    Spin off distribution from manufacturing, sell off under-performing brands.

    Doesn't Recommend
    Positive Outlook
  6.  

    This job Is ONLY a training ground for other bottling company's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Merchandiser in Chicago, IL (US)
    Former Employee - Part Time Merchandiser in Chicago, IL (US)

    I worked at Dr Pepper Snapple Group part-time (less than a year)

    Pros

    Freedom to work at your own pace, that's about it.

    Cons

    I could write five or pages but to keep it plain and simple, pay is poor, what they pay in mileage is a slap in the face, what ever area they say their hiring you for is a lie will send you further.

    Advice to ManagementAdvice

    PAY your merchandisers more per hour and pay more mileage, you guys will continue to lose good hard working people to other bottling company's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Low pay for what is expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchandiser in Kickapoo, IL (US)
    Former Employee - Merchandiser in Kickapoo, IL (US)

    I worked at Dr Pepper Snapple Group full-time (less than a year)

    Pros

    Early hours, work independently, learn newest flavors

    Cons

    Poor vehicle compensation, poor management

    Advice to ManagementAdvice

    Pay your employees what they are worth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    It's alright"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Loader in Houston, TX (US)
    Current Employee - Warehouse Loader in Houston, TX (US)

    I have been working at Dr Pepper Snapple Group full-time (less than a year)

    Pros

    Good benifits
    Cool boss
    Paid holidays
    Paid weekly

    Cons

    Work until the work is done
    No life/family balance
    Overwork you
    Clock out on lunch 1 hour
    You have a high pick rate

    Advice to ManagementAdvice

    Please make set schedules for the warehouse workers because working until the work is done is not good no family life balance .Staff is overworked,and tired ,not enough breaks,should not have to clock out on break warehouses work too hard....

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    In a Transition Period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Manager in Plano, TX (US)
    Current Employee - Supply Chain Manager in Plano, TX (US)

    I have been working at Dr Pepper Snapple Group full-time (more than 3 years)

    Pros

    Great people to work with. Brands are very recognizable in the local area and in some regions nationally.

    Cons

    Leadership. The executive leadership team is very consersavtive and risk averse. No long term strategy, very cost conscious and long term gain is sacrificed for short term cost control.

    Advice to ManagementAdvice

    Invest in your brands and people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Dr. Pepper Snapple Group, don't work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Merchandiser in Grand Rapids, MI (US)
    Current Employee - Part Time Merchandiser in Grand Rapids, MI (US)

    I have been working at Dr Pepper Snapple Group part-time (less than a year)

    Pros

    Flexible schedule, constantly changing work environment and job location

    Cons

    Low pay, rude customers and grocery store managers, heavy repetitive lifting, management doesn't care about their employees

    Advice to ManagementAdvice

    You are always advertising for new employees on internet job sites but the best way to get new hires is in the field. Your employees interact with potential new hires. But we have nothing good to say and advise them not to work for DPSG.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Austin, TX (US)
    Current Employee - Account Manager in Austin, TX (US)

    I have been working at Dr Pepper Snapple Group full-time (more than a year)

    Pros

    salaried employees on routes work
    Together to make matters less difficult.
    Great benefits

    Cons

    No one is happy here.
    Salaries are below competitors.
    acct managers are pushed to the max . doing everything they can to get the job done.
    You are expected to work overtime everyday sometimes working 6 days a week to hit numbers that are so far fetched. Eventually you realize you are making less then the F/T merchandisers which also make pennies compared to other companies.
    The new restructure is significantly hurting all employees but more so the 80% Acct mgmt that were forced to merchandiser positions losing upwards of $10,000 a year just on gross pay without bonus and or incentives.
    Chinese over time is what they offer and is evidently not guaranteed.
    You fight tooth and nail to meet the demand of The company in a declining market and in turn they send extra unnecessary cases to stores without your consent or the grocery mgmt. In turn, deliveries are getting cut and you are to Blame for it. losing the trust of your customers and in turn losing display potential. Backrooms are typically slammed to meet volume and still, you can't make bonus upsetting receivers and continuing the infamy behind DPSG.

    No matter how hard you push, how long you work you are nothing but a number to them.

    In fact, it appears as if the new restructure was meant to force people to quit I believe this unethical practice is called "constructive discharge"?

    HR is only there to represent the companies best interest.

    Inturn- they are losing there best employees and hiring young, novice, and hungry people for less money. Causing this irreversible trend of poor performance among the merchandisers (who get paid $10 an hr) and obviously at that rate they lose interest in doing the job to standard causing a domino effect on the upkeep and ordering process of accts.

    Advice to ManagementAdvice

    Care for your field workers as they are the backbone of your company.

    Slamming stores with unecessary usually blind ordering products that don't move at some locations only makes matters worst.

    You belittle your employees , over work them with out proper pay and degrade the integrity of your best workers.

     Eventually, you will get what you pay for. And lose your best men to competitors who see the value of a hard, dependable, and loyal employee.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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