E*TRADE Financial
2.9 of 5 264 reviews
www.etrade.com New York, NY 1000 to 5000 Employees

E*TRADE Financial Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

2.9 264 reviews

                             

51% Approve of the CEO

(no image)

Paul T. Idzik

(45 ratings)

42% of employees recommend this company to a friend
264 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work life balance and friendly atmosphere"
    in 14 reviews
  • "The Series 7 and 63 training is free and useful in other jobs"
    in 13 reviews
Cons:
  • "could improve in employee work life balance"
    in 7 reviews
  • "Aside from "licensed stockbroker" sounding important, just another customer service job in a call center"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Relationship Manager

Relationship Manager (Current Employee)
Sandy, UT (US)

I have been working at E*TRADE Financial full-time for more than 8 years

ProsNice colleague, good working atmosphere

ConsCost cutting, outsourcing to the Philippines and management do not look out for their people.

Advice to Senior ManagementTake better care of your employees,

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Approves of CEO

 

Call centers suck.

Financial Services Representative (Former Employee)
Alpharetta, GA (US)

I worked at E*TRADE Financial full-time for less than a year

ProsPaid for Series 7 and 63 classroom hours with amazing instructor. Free materials (books software to study at home) and test. Was awesome to be able to get paid and study!!!

ConsMicromanagement like you never seen before!!! I might as well have a supervisor sitting in my cube!!

You have to literally log on the computer EVERYTHING you do the second you do it. If not the sup will IM you and ask what you are doing. You will receive a schedule everyday that dictates when you have lunch and go to the bathroom. I am serious!! I cannot make these things up!!

Unless you like having a phone glued to your ear from when you get in to when you leave, this job is not for you.

Also, they are very sales heavy, sups want you to push products of these poor investors.

Advice to Senior ManagementStop micromanaging your employees!!!

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Run FAST

Operations (Former Employee)
Jersey City, NJ (US)

I worked at E*TRADE Financial full-time for more than 3 years

ProsViews of lower Manhattan. I can't think of anything else.

ConsI have never seen a group of managers and directors with such hatred towards one another in my entire career.

Advice to Senior ManagementStop making an environment that pits managers against each other.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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FSR

Anonymous Employee (Former Employee)

I worked at E*TRADE Financial

ProsGreat for someone out of college or looking to get there entry level license without out of pocket cost

ConsLow pay for the constant barrage of calls and high responsibilities and no room for error. constantly pushes advancement from within but makes you feel bad if you dont want to move in there time frame or at your own pace. and they act like your getting some huge raise with the promotion. Managers do squat with the majority of work falling on shoulders of the leads.

Advice to Senior Managementread the reviews of past employees

No, I would not recommend this company to a friend

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1 person found this helpful  

Terrible

Financial Service Representative (Current Employee)
Sandy, UT (US)

I have been working at E*TRADE Financial full-time for less than a year

ProsOkay benefits and good hourly pay for what you were doing.
Get to look at the stock market all day and see a lot of fox news, if that's your sort of thing.

ConsCondescending middle management, little autonomy, Absolutely no one on my floor woke up and wanted to go to work in the morning.

Advice to Senior ManagementGive an accurate description of position in the interview and maybe you won't have a 50% turnover every 6 months

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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This is a good job. It is a call center environment and there are sales quotas.

Financial Services Representative (Current Employee)
Sandy, UT (US)

I have been working at E*TRADE Financial full-time for less than a year

ProsThe overall work environment is really good. They promote from within and the starting salary is very competitive. They do stress the importance of a positive client experience.

ConsThere is a lot of uncertainty regarding what shift you may have to work which makes it difficult to plan all other aspects of your life. Retirement benefits are currently poor. They will match up to 2.5 percent is all.

Advice to Senior ManagementHave recruiters be completely honest regarding the position. I was told this position has no sales aspect. I asked about sales quotas specifically and was told that was not a part of this position. It turns out that your sales ability is a huge part of your performance which affects your evaluation, your bonus potential and your ability to advance your career.

No, I would not recommend this company to a friend

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In my experience you had to put up with the micro management that is typical of a call center, but pay is competitive.

Anonymous Employee (Former Employee)

I worked at E*TRADE Financial

ProsThe training was good, with opportunities for advancement

ConsThere was a great deal of micro management

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • Approves of CEO

 

Great team atmosphere in my branch and solid training.

Financial Consultant (Current Employee)
Farmington Hills, MI (US)

I have been working at E*TRADE Financial full-time for less than a year

ProsGood work life balance and friendly atmosphere

Consno work from home, can be repetitive at times salary and commissions are somewhat capped.

Advice to Senior Managementfix the website, lot of links dont work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall a good place to work

Anonymous Employee (Current Employee)

I have been working at E*TRADE Financial

ProsOverall a good place to work

ConsNone at this point in time

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1 person found this helpful  

Average place

Senior Staff Software Engineer (Former Employee)
Jersey City, NJ (US)

I worked at E*TRADE Financial full-time for more than a year

ProsGreat location, beautiful office view, little stress, relatively stable, friendly colleagues

ConsLots of bureaucracy, below average pay, limited potential

Advice to Senior ManagementChoose a busienss style between Silicon Valley and Wall Street

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at E*TRADE Financial reviews and ratings - including employee satisfaction and approval ratings for E*TRADE Financial CEO Paul T. Idzik. All 264 reviews are posted anonymously by E*TRADE Financial employees.