E*TRADE Financial
2.9 of 5 263 reviews
www.etrade.com New York, NY 1000 to 5000 Employees

E*TRADE Financial Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

2.9 263 reviews

                             

51% Approve of the CEO

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Paul T. Idzik

(45 ratings)

42% of employees recommend this company to a friend
263 Employee Reviews
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Review Highlights

Pros:
  • "Good work life balance and friendly atmosphere"
    in 14 reviews
  • "This is a great place to get your 7 and 63, heck even more"
    in 12 reviews
Cons:
  • "could improve in employee work life balance"
    in 7 reviews
  • "Aside from "licensed stockbroker" sounding important, just another customer service job in a call center"
    in 12 reviews
  • Show more review highlights

Reviews

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Learned a lot.

Desktop Support (Former Employee)
City of London, England

I worked at E*TRADE Financial

ProsEtrade is a very large and well respected US business!

ConsSadly, due to the recession they have no longer have a UK operation.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
  • Senior Management
         
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  • Career Opportunities
         
  • Approves of CEO

 

Fair organzation when it comes to promotion

Senior Manager (Current Employee)
London, England

I have been working at E*TRADE Financial

ProsFreedom, roll up your sleve attitude, ability to really make a change and have an impact, overall competence of senior management

Consmatrix organization leading to lack of decision taking, need for a bigger and more ambitious vision for the product, lack of customer centricity

Advice to Senior Managementthink global, act local

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Approves of CEO

 

No direction, little room to grow, poor innovation

Product Manager (Former Employee)
New York, NY (US)

I worked at E*TRADE Financial full-time for more than a year

ProsDepending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

ConsPay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

Advice to Senior ManagementStay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

No, I would not recommend this company to a friend

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Finance intern

Anonymous Employee (Former Employee)

I worked at E*TRADE Financial

ProsGreat manger to work with.

Conslocation is not very close to campus

Advice to Senior Managementgreat intern program.

Yes, I would recommend this company to a friend

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  • Approves of CEO

 

Getting mojo back

Anonymous Employee (Former Employee)

I worked at E*TRADE Financial for more than 5 years

ProsE*trade is known for innovation. So where along the lines they lost their way. It seems that the company has found its mojo. Lots of energy around innovation and new ideas are taking place. Management is making every effort to create the right environment to encourage and foster new thinking

ConsThere are many new processes that management should consider streamlining. Few opportunities for promotions

Advice to Senior ManagementKeep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good job for the young and single

Financial Services Representative (Current Employee)

I have been working at E*TRADE Financial full-time for more than a year

ProsTraining provided to earn your Series 7 is excellent. Base pay is decent compared to most call center jobs. Promotions are easy to come by since the company cleaned house a few years ago. There is unlimited overtime opportunity during tax season.

ConsEmployees that work less than 50 hours a week receive poor performance reviews. You will be required to refer millions in outside assets from existing client base and receive no bonus for your efforts. Your job is to help clients maintain regulatory compliance so you have to maintain a high level of focus for long hours.

Advice to Senior ManagementFocus more on training after Series 7.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Approves of CEO

 

Staff Engineer

Senior Staff Software Engineer (Former Employee)
Menlo Park, CA (US)

I worked at E*TRADE Financial full-time for more than 3 years

ProsNice env, nice people. Fast release. Good business. You can make or break system fast.
People are nice to work with. Flexible environment

ConsOld technologies, need to change to new stack of technologies. They should move to big data hadoo hbase hive etc.

Advice to Senior ManagementManagers should be hands on.

Yes, I would recommend this company to a friend

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A nice place to start in financial services, dont plan on a long career. Employee retention is poor

Financial Services Representative (Former Employee)
Sandy, UT (US)

I worked at E*TRADE Financial full-time for more than a year

ProsEtrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

ConsEmployees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great Company for the self-motivated

Customer Service Manager (Former Employee)
Alpharetta, GA (US)

I worked at E*TRADE Financial full-time for more than 5 years

ProsGreat opportunities for those willing to work hard to accomplish goals.
Great employee recognition for outstanding performances, contributions, and accomplishments.
Very competitive compensation.
Access to best trading tools in the market.

ConsLack of upper management stability.
Poor communication between departments.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Relationship Manager

Relationship Manager (Current Employee)
Sandy, UT (US)

I have been working at E*TRADE Financial full-time for more than 8 years

ProsNice colleague, good working atmosphere

ConsCost cutting, outsourcing to the Philippines and management do not look out for their people.

Advice to Senior ManagementTake better care of your employees,

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at E*TRADE Financial reviews and ratings - including employee satisfaction and approval ratings for E*TRADE Financial CEO Paul T. Idzik. All 263 reviews are posted anonymously by E*TRADE Financial employees.