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E*TRADE Financial Reviews

Updated 25 June 2015
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
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Paul T. Idzik
91 Ratings

Pros
  • Work life balance, decent pay (less than what competitors are paying) (in 16 reviews)

  • Paid for Series 7 and 63 classroom hours with amazing instructor (in 13 reviews)

Cons
  • Senior Management, very little communication from mgmt & No work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Pros and Cons

377 Employee Reviews

Sort: Popular Rating Date
  1. Learned a lot.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support in City of London, England
    Former Employee - Desktop Support in City of London, England

    I worked at E*TRADE Financial

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Etrade is a very large and well respected US business!

    Cons

    Sadly, due to the recession they have no longer have a UK operation.


  2. Fair organzation when it comes to promotion

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Current Employee - Senior Manager in London, England

    I have been working at E*TRADE Financial

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Freedom, roll up your sleve attitude, ability to really make a change and have an impact, overall competence of senior management

    Cons

    matrix organization leading to lack of decision taking, need for a bigger and more ambitious vision for the product, lack of customer centricity

    Advice to Management

    think global, act local


  3. Senior Accounting Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Nice place to work with friendly co-workers. Interesting work and you can make what you want out of your opportunity.

    Cons

    Fairly long hours at times

    Advice to Management

    Dump the Top-Grading philosophy that was picked up around 2013-14


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great innovative company to work for. Cutting edge technology. Many changes in senior management that have led to a greater focus on core competencies. The shift in strategy has positioned the company well for future success. Co-workers are very nice and collaborative.

    Cons

    Lack of resources to keep up with all the changes requested by business lines.


  6. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Systems Engineer in Redwood City, CA (US)
    Former Employee - Associate Systems Engineer in Redwood City, CA (US)

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Work life balance was good.

    Cons

    A lot of re-organization during my employment.


  7. I don't love work, but I don't hate it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Sandy, UT (US)
    Current Employee - Financial Service Representative in Sandy, UT (US)

    I have been working at E*TRADE Financial full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay. Good opportunities for initial advancement. Plenty of opportunities for Overtime. Good company with a good product. Inbound call center, which is better than outbound. I've had great managers for the most part. Supervisors/Team Leads have been hit and miss (some promoted because they were helpful and demonstrated leadership, others because they had been there since forever and knew a lot, but weren't very helpful or energetic).

    Cons

    Lots of pressure to get leads. Even if you've always been great, you start the first few days of every week feeling stressed about getting those leads and reaching your minimum goal. It's usually not very hard, as the leads themselves are of great value to the client, and at no cost to the client. But it's still stressful. Also, it's a call center so... there's that.

    Advice to Management

    Improve some of the policies, and try to lay off the pressure for leads. Maybe make it more important that reps are offering the service, rather than putting pressure on them to reach a goal that is dependent on the clients and calls they get.


  8. A good place for project managers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Good team building outings for management level employees

    Cons

    The employee turnover is too high


  9. Great management. Friendly people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Makati City (Philippines)
    Former Employee - Financial Services Representative in Makati City (Philippines)

    I worked at E*TRADE Financial full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management. People. Training. They will push you to excel. They will give you a chance to prove your worth.

    Cons

    Strict metrics (Csat, quality assurance) don't worry there's performance improvement plan.

    Advice to Management

    They are okay. They are a bit slow to respond (retirement benefits, akin to 401k) they got to doing it eventually


  10. Controller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial (More than 3 years)

    Pros

    They are invested in the employees in training

    Cons

    I don't have any


  11. Senior Compliance Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Compliance Analyst in Hackensack, NJ (US)
    Current Employee - Senior Compliance Analyst in Hackensack, NJ (US)

    I have been working at E*TRADE Financial (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong corporate culture and autonomy to complete your work with little micromanaging.

    Cons

    Sometimes management can be overly concerned with the perception of their group.



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