E*TRADE Financial

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E*TRADE Financial Reviews

Updated 18 August 2014
Updated 18 August 2014
293 Reviews

2.8
293 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul T. Idzik
54 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 8 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Call centers suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Alpharetta, GA (US)
    Former Employee - Financial Services Representative in Alpharetta, GA (US)

    Pros

    Paid for Series 7 and 63 classroom hours with amazing instructor. Free materials (books software to study at home) and test. Was awesome to be able to get paid and study!!!

    Cons

    Micromanagement like you never seen before!!! I might as well have a supervisor sitting in my cube!!

    You have to literally log on the computer EVERYTHING you do the second you do it. If not the sup will IM you and ask what you are doing. You will receive a schedule everyday that dictates when you have lunch and go to the bathroom. I am serious!! I cannot make these things up!!

    Unless you like having a phone glued to your ear from when you get in to when you leave, this job is not for you.

    Also, they are very sales heavy, sups want you to push products of these poor investors.

    Advice to ManagementAdvice

    Stop micromanaging your employees!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Run FAST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Jersey City, NJ (US)
    Former Employee - Operations in Jersey City, NJ (US)

    Pros

    Views of lower Manhattan. I can't think of anything else.

    Cons

    I have never seen a group of managers and directors with such hatred towards one another in my entire career.

    Advice to ManagementAdvice

    Stop making an environment that pits managers against each other.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great for someone out of college or looking to get there entry level license without out of pocket cost

    Cons

    Low pay for the constant barrage of calls and high responsibilities and no room for error. constantly pushes advancement from within but makes you feel bad if you dont want to move in there time frame or at your own pace. and they act like your getting some huge raise with the promotion. Managers do squat with the majority of work falling on shoulders of the leads.

    Advice to ManagementAdvice

    read the reviews of past employees

    Doesn't Recommend
    No opinion of CEO
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  5. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Sandy, UT (US)
    Current Employee - Financial Service Representative in Sandy, UT (US)

    Pros

    Okay benefits and good hourly pay for what you were doing.
    Get to look at the stock market all day and see a lot of fox news, if that's your sort of thing.

    Cons

    Condescending middle management, little autonomy, Absolutely no one on my floor woke up and wanted to go to work in the morning.

    Advice to ManagementAdvice

    Give an accurate description of position in the interview and maybe you won't have a 50% turnover every 6 months

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Pros

    The training was good, with opportunities for advancement

    Cons

    There was a great deal of micro management

  7.  

    This is a good job. It is a call center environment and there are sales quotas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Sandy, UT (US)
    Current Employee - Financial Services Representative in Sandy, UT (US)

    Pros

    The overall work environment is really good. They promote from within and the starting salary is very competitive. They do stress the importance of a positive client experience.

    Cons

    There is a lot of uncertainty regarding what shift you may have to work which makes it difficult to plan all other aspects of your life. Retirement benefits are currently poor. They will match up to 2.5 percent is all.

    Advice to ManagementAdvice

    Have recruiters be completely honest regarding the position. I was told this position has no sales aspect. I asked about sales quotas specifically and was told that was not a part of this position. It turns out that your sales ability is a huge part of your performance which affects your evaluation, your bonus potential and your ability to advance your career.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great team atmosphere in my branch and solid training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant  in  Farmington Hills, MI (US)
    Current Employee - Financial Consultant in Farmington Hills, MI (US)

    Pros

    Good work life balance and friendly atmosphere

    Cons

    no work from home, can be repetitive at times salary and commissions are somewhat capped.

    Advice to ManagementAdvice

    fix the website, lot of links dont work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall a good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Overall a good place to work

    Cons

    None at this point in time

  10.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Atlanta, GA (US)
    Former Employee - Analyst in Atlanta, GA (US)

    Pros

    down to earth working environment

    Cons

    Nothing much, only pros that you can have

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Forever a start-up financial company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant  in  San Francisco, CA (US)
    Former Employee - Financial Consultant in San Francisco, CA (US)

    Pros

    Good place to get your securities license

    Cons

    C-level management constantly changing (3 new CEOs for the past 5 years). Leads are given to favor reps/fc. Poor training, compensation, protocols and customer service.

    Advice to ManagementAdvice

    They need to get their act together.

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