Echo Global Logistics
3.1 of 5 101 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

Echo Global Logistics Reviews

Updated Mar 26, 2014
All Employees Current Employees Only

3.1 101 reviews

                             

78% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(72 ratings)

51% of employees recommend this company to a friend
101 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Echo Dallas has a great work environment for someone who wants to work hard and play hard"
    in 11 reviews
  • "company culture: casual dress code, young energetic people, beer fridays"
    in 8 reviews
Cons:
  • "Sweeping changes in benefits and commission structure were made without warning"
    in 11 reviews
  • "Base Salary sucks and it takes a while to build business"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great young work culture...always looking to expand...salary could be better.

Account Executive (Former Employee)
Chicago, IL (US)

I worked at Echo Global Logistics full-time for more than a year

ProsYoung, fun work culture
Great for post grads looking to see what they want
Relaxed work atmosphere, providing you do your work
Nice location

ConsMicro Managed
Not high enough commissions
Salary could be better
Cold Callin

Advice to Senior ManagementWould have loved to see higher commissions and a salary bump to feel like we were working towards something worth staying for.

Yes, I would recommend this company to a friend

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Young atmosphere with a lot of green sales people.

National Account Manager (Former Employee)
Troy, MI (US)

I worked at Echo Global Logistics full-time for more than a year

ProsHigh spirit and lots of people just out of college and in the work force. A good experience for learning cold calling and accountability.

ConsVery regimented day to day and feels very military-esque. Most of this is due to the extreme pressure put on the supervisors to perform. What this means is that you can forget asking your bosses to leave for doctors appointments and don't call in sick or ask for vacation without someone acting like it is the end of the world. Due to the young work crowd there are a lot sales rewards based on pizza and $10 gift cards to Starbucks. Worst part of working there-even if you were good at your job you felt like you could be fired at any time in a very unprofessional manner. Also, the commission structure is nearly impossible to get to in the first year-don't believe what they tell you.

Advice to Senior ManagementThe company isn't a start up anymore-stop treating it like one. The cold call to death sales tactics are not going to work much longer. You need to start hiring seasoned account reps and pay them a fair wage. People working at department stores downtown make more money that your employees.

No, I would not recommend this company to a friend

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2 people found this helpful  

Lots to learn!

Anonymous Employee (Current Employee)

I have been working at Echo Global Logistics

ProsFriendly Management
Good use of technology

ConsLow pay scale
No benefits

– I'm optimistic about the outlook for this company

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Sales Representative

Client Sales Representative (Current Employee)
Scottsdale, AZ (US)

I have been working at Echo Global Logistics full-time

Pros*Young culture, lots of energy and management is helpful
* If you are doing your work, there is no micro-managing
*Good training before you have numbers to meet

Cons*Base salary is horrible
*Potential to move up is pretty non-existent
*High turn-over rate

Advice to Senior ManagementCreate more opportunities to advance or pay increases with time there. ex: every six months

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Great entry level experience

National Account Manager (Former Employee)
Chicago, IL (US)

I worked at Echo Global Logistics full-time for more than a year

Pros- Excellent culture
- Great leadership at the top
- Industry leading technology

Cons- Cutthroat industry
- Limited commission during first year
- Little upward mobility

Advice to Senior ManagementFind a way to create an opportunity for mid-level employees so that turnover is not as high and careers can be established.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Intern

Anonymous Employee (Current Employee)

I have been working at Echo Global Logistics as an intern

ProsHigh top end compensation for most successful inside sales members

ConsSink or swim with regards to sales success

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1 person found this helpful  

Entry-level logistics, cold-call center

National Account Manager (Former Employee)
Dallas, TX (US)

I worked at Echo Global Logistics full-time for more than a year

ProsLaid back environment
Very little structure
Extensive training

ConsYou do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

Advice to Senior ManagementThere should be better incentives for good work, besides a bar tab.

No, I would not recommend this company to a friend

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Account Executive

Account Executive (Former Employee)
Chicago, IL (US)

I worked at Echo Global Logistics full-time for more than a year

ProsGood Young Environment. The people working in your group are usually helpful and supportive with the workload.

ConsThere is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

Advice to Senior ManagementComplete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

No, I would not recommend this company to a friend

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3 people found this helpful  

Fast paced, good environment

Client Sales Representative (Current Employee)
Scottsdale, AZ (US)

I have been working at Echo Global Logistics full-time for more than a year

ProsWe have a lot fun at work. Echo does a good job on training and keeping employees informed on the market and develops employees to help them for their career. Echo keeps the morale high by encouraging us and doing fun activities to keep people engaged. There's never a dull moment. My day goes by very fast and it's very exciting helping our clients do the inevitable and everyone shares in each other's successes. I like the people I work with and enjoy the logistics industry overall.

ConsThe system we use has some flaws and seems like the "red bar of death" pops up too often but the Help desk is always available and do a pretty good job at resolving any IT issues with a phone call to the dedicated IT line.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Great Company To Break Into Sales

Inside Sales (Current Employee)
Chicago, IL (US)

I have been working at Echo Global Logistics full-time for more than 3 years

ProsYou learn problem solving first hand.

ConsBase Salary sucks and it takes a while to build business. Lead system and CRM suck.

Advice to Senior ManagementPay more.

Yes, I would recommend this company to a friend

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Echo Global Logistics – Why Work for Us?

Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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Glassdoor is your free inside look at Echo Global Logistics reviews and ratings - including employee satisfaction and approval ratings for Echo Global Logistics CEO Doug Waggoner. All 101 reviews are posted anonymously by Echo Global Logistics employees.