Echo Global Reviews

Former Employee – worked at Echo Global full-time for more than a year

Pros – 1. young company and young environment
2. everyone is friends
3. your book of business is how you make it.

Cons – 1. Management only rewards though who show the big numbers which is about 2%
2. Poor compensation based on what the company strives for
3. shady communication
4. you are just a number

Advice to Senior Management – Make commission plan fair for all parties.
Do not be shady
Raise the base salary until things get figured out.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for more than a year

Pros – -company culture: casual dress code, young energetic people, beer fridays
-great managment: good mix of focusing on metrics and pushing us harder to do better than we think we can
-work hard, play hard: I actually enjoy being at work and competing with my co-workers as well as meeting up with them on the weekends
-very much a place where you get out what you put in

Cons – -there is a high volume of cold calling involved so if you don't like being on the phone or dont have a thick enough skin/no backbone, then its probably not the place for you
-it can take a long time to start earning commission and I've noticed some of the younger reps right out of college get easily discouraged and a negative attitude gets them no where but out the door. people who came from another sales role seem to "get it" a little more and know the kind of hard work it takes to make it in sales.

Advice to Senior Management – Spend more time developing your team, especially the ones right out of college. Its your job as a manager to figure out how each is motivated and get them back on track when they get frusterated, work on strenghts/weakness, get involved enough to where you are actually invested in seeing them succeed and show it!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for less than a year

Pros – Everyone who works here is outgoing, high energy and competitive. Its a casual dress code and can wear shorts which is awesome in the dead of summer. You are constantly busy which makes the day fly by. Its a big open room/sales floor with no cubicals so you sit with your team and all the departments are interacting and negotiating with each other all day which helps you learn the industry and stay updated on market rates.

Cons – It can be very stressful at times and overwhelming in the begining. Since we are a broker, a lot of the problems that arise are out of our control and then you have to relay that information to the customer/carrier. Yes, they are usually upset which is really uncomfortable at first but thats just part of the business and its all about how you handle the situation so if you getting good at that is how you do well.

Advice to Senior Management – I like the fact that we are not micromanged but it would be nice if the Supervisors had more time to "mentor" us and we could learn from some of the senior reps. When you are new, it can be hard to know where to start or hard to keep yourself motivated becasue the goals seem so far away and are conflicting at times.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for less than a year

Pros – Hands down the people. I was an out of state student at UA and them moved up to Scottsdale with a guy in my frat after graduation but the majority of my friends and all of my family are still back home. I instantly had a new group of close friends the day I joined Echo that I expect I will stay close with several throughout my whole life. There seem to be a lot of midwesterns that I can relate to and get advice from.

Cons – College is over and this is the real world. As I assume with any job, you are going to have bad days but it is what it is, nothing really bad to write home about.

Advice to Senior Management – Be more visible and involved! Direct Supervisors and other members of my team (and teams of other departments) are fantastic and always happy to help my questions & concerns, no matter how obscure they may be. Rarely see the VPs when they are around and from the few and brief interactions I have had, it appears they have an abundance of knowledge on both the industry and business in general that i would love to be able to learn from! Also, work on disconnect between branches and HQ. I know its becasue we are so far away and in a different time zone, but sometimes it can feel like we aren't as important.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for less than a year

Pros – Fast paced and growing company with unlimited opportunities. Very supportive management, fun atmosphere, and great co-workers. Very comprehensive training that is beneficial whether or not you have been in the transportation industry. Not a mindless office job where you just go through the motions, something new every day. If you are a hardworker, competitive, and like a sales atmosphere Echo does provide you with the tools to succeed and invests a lot of time/resources in employees. Management is easy to talk to, very positive, always willing to meet with you to discuss questions or frustrations. Monthly reviews that go over performance, success, room for growth, and new goals. This office also likes to celebrate success and recognizes when you do a good job or are improving. New office is in a great location with many windows and lots of natural light.

Cons – Less sick days and company holidays than other companies I've worked for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for less than a year

Pros – I absolutely love working at Echo. The Dallas branch has a fun work hard play hard mentality. As long as you are willing to work, this is the place for you. Its a young atmosphere that provides premeir training to their new employees. They bend over backwards to make sure you understand logistics and the sales process. The manager and supervisors are great too. They do not micro manage--they think out of the box and find new and exciting ways to motivate us. We even have beer Fridays and get to wear jeans. The incoming pay is competitive especially in Dallas. I still can't think of a reason to turn this job down. I have recommended some of my close friends, so obviously I think highly of Echo.

Cons – It is sales so you have to be ready to put in the work at the beginning to get a sturdy customer base. Other than that, there aren't very many cons. If you arent happy with something all you have to do is go to someone in management and they will help you. They genuinely want you to enjoy your job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for more than a year

Pros – Fun, young work environment with decent benefits.

Cons – Poor starting salary and commission structure

Advice to Senior Management – Move away from the laissez faire management style in order to lessen the turnover ratio.

No, I would not recommend this company to a friend

Current Employee – been working at Echo Global full-time for more than 3 years

Pros – The IT dept at Echo is top notch. The entire team wants to make a great product. The IT managers are great. They can be a tad bit arrogant, but name me one IT manager who isn't one of the most arrogant people you've meet. There is a real chance for advancement in this dept, which is rare for IT. And it isn't based on favorites, but skill level. However...

Cons – The Executives do not give us any respect or time to do what's right. They're constantly pushing us to do things quick and easy.

The pay and benefit structure do not match the market. The health insurance plan for families is the worst I've ever seen offered to an IT dept. The co-pay is almost $800/month. Most employees with families do not use Echo's insurance cause the cost is too high. It's cheaper for them to purchase it online or use their spouse's plan.

The 401k matching is the bare minimum a company can offer and still legally be able to state they have matching 401k. It's all based on very long term vestments so you'll never see the matching $.

They claim your bonuses is a max of 5%, but in reality it's only maxes out at 2.5%, vs. the standard 10% offered by most IT places. The upper management does not see bonuses as a way to reward you for hard work, instead they see it as some chicken feed to throw at you so they can say they handed out bonuses.

 The high turnover rate reflects the lack of benefits, and yet they still haven't figured it out.

Advice to Senior Management – Give your IT dept a real competitive bonus structure. Pay for most of their health insurance, which is pretty standard for IT dept. The current benefits structure makes me NOT want to work hard or work overtime. We had record profits the last 2 years mainly due to new products pushed out via overtime by IT. But yet the IT dept is constantly given the cold shoulder.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for more than a year

Pros – Fast paced, fun, energetic, young company that has not even tapped into the surface of the multi-trillion dollar transportation industry!

Echo is constantly evolving into an industry leader in 3rd party logistics, transportation management and supply chain solutions.

Echo was most recently recognized in 2012 as the #4 Brokerage Firm in North America by Transport Topics' annual "Top 50" publication. (see link: http://ttnews.com/log50/2012/2012log50.pdf).

Managed out of our Scottsdale, AZ Branch, Echo also received the highly regarded "2012 Carrier of the Year Award" by Monster Beverage Company.

As we continue to build our teams with highly motivated and aggressive talent, the growth potential is endless. Transportation is a relationship business. Echo takes great pride in constantly building those relationships with our customers and carriers.

Cons – Both a Pro and a Con: We are young and growing rapidly.

Advice to Senior Management – Continue to drive and direct growth and employee development!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Echo Global full-time for more than a year

Pros – -awesome people
-fun sports teams
-cool sales competitions
-despite what others might say, great hours compared to other sales jobs i've had

Cons – -most people are new to the industry so it takes time to get used to it. a little different than what i was used to to talk to truck drivers and warehouse guys all day but it can be fun. it is what you make of it.
-can be really stressfull (smoking, drinking and gambling vices have increased as a result..) and seemingly unattainable goals at points, but all stuff to make you better in the long run

Advice to Senior Management – -keep recognizing a job well done and add more cool sales spiffs like vegas trips, ipad giveaways, gift cards and things like that. more trips that newer reps could potentially win

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company