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Edelman Reviews

Updated 27 April 2015
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4.0
1,039 Reviews
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
825 Ratings

Pros
  • Lots of resources available to employees and good work-life balance culture (in 65 reviews)

  • Many smart people to work with on a diverse portfolio of projects (in 62 reviews)

Cons
  • Extremely high work pressure means that work life balance is adversely impacted (in 137 reviews)

  • Long hours; org structure difficult to understand/navigate (in 94 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Global and enriching experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Edelman is one of the few PR agencies in Brazil that really allows you to take part at a global network. You get to meet and work with incredible people from Edelman network around the world and attend leading companies of the industry.

    Cons

    The office culture is fast-paced, you deal with a considerable amount of pressure and you are required to be multitasking, attentive and dedicated. You end up working extra hours, but that's standard for PR and comms market.

  2. Helpful (1)

    Friendly environment, but very much a cog in a machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Edelman full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is friendly and easy to get a long with (minus a few senior people), people are given the chance to transfer to other offices, Richard Edelman always makes numerous appearance throughout the year which is nice.

    Cons

    Massive blame culture, senior management can be very dishonest, they refuse to hire more people instead letting employees reach the point of hating their job and losing them to another agency, company wide expectations that are impossible to fulfil due to time and support and will not bat an eyelid at letting people go even when treated unfairly which I unfortunately saw numerous times. Low pay.

    Advice to Management

    Hire more people, stop focussing on the surveys and making outside people believe you are the best company to work for and actually make your employees believe it.

  3. Excellent place to begin your career in communications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in London, England
    Current Employee - Senior Account Executive in London, England

    I have been working at Edelman full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Talented colleagues who are willing to nurture and train junior talent. The company is broadly considered one of the best in the business. Strong reputation externally means that you can build your network. And you do feel empowered to be creative in your work, which is important. A strong culture permeates through of the importance of acting like an entrepreneur, doing the right thing, and doing great work.

    Cons

    Strict account team hierarchies means that good staff at junior levels aren't always given extensive responsibility. Relatively rigid promotion cycles.

    Advice to Management

    Create an incentive structure which is centred more on performance. i.e. a good bonus scheme that recognises when a younger member of staff is regularly going above and beyond.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A good start, but a sad ending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director in London, England
    Former Employee - Account Director in London, England

    I worked at Edelman full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to get stuck in and learn, because if you show that you're good at your job you'll end up being treated like a carthorse.

    The people you work with on a day to day basis within your team is the best element - I made some lifelong friends, I was sad to see many of them made redundant recently.

    Cons

    The senior team are arrogant and not supportive. You enter a sink or swim culture that doesn't reward you, even if you do swim. If you're deemed not good enough, you're left to flounder with no help. As a mid level member of the team it astounded me often people wouldn't receive support.

    The work life balance is appalling; you can push back as much as you want, but nobody listens. You'll easily end up doing 70h+ per week which is horrendous by any agency's standards.

    I find it astounding the company consistently appears in the top places to work lists; they do an excellent job of getting staff to fill out the surveys to show the company in a positive light. I am sure it is good for the senior management (those who have not been made redundant in the past 12 months) but for the Account Execs - Account Managers, it is terrible.

    Advice to Management

    You are not a 'creative agency', you are a corporate PR agency. Stick to what you know and show some humility to your staff; without them you'd be nothing.

  6. Helpful (1)

    The digital department went from bad to worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital in London, England
    Current Employee - Digital in London, England

    I have been working at Edelman full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good clients - you get an opportunity to work with some of the biggest brands in the world. Most of the people were really nice.

    Cons

    Highly political culture. - to a point where it is toxic. Employees are not rewarded by merit. Very siloed. Your work typically sits very low on the clients value scale (social). The vision of the digital department (to be a digital marketing agency) was talked about a lot but never acted upon. The people with executive powers have little idea of the day-to-day operations. If you are not good at setting limits or saying no, you will end up working 70h a week.

    Advice to Management

    1) Stop trying to "communicate' your way out of fundamental structural problems. Be honest with your employees. 2) Hire top talent for key positions.

  7. A family company with inclusive values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Employees treated fairly
    Good HR department
    Communication with owner/CEO

    Cons

    Cramped office space
    Too many managers

    Advice to Management

    Actively encourage diversity in recruitment

  8. Helpful (1)

    Not a place for the faint hearted and senior management are like school yard bullies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Edelman full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    you do have the chance to work with some amazing clients and the creative work is some of the most exciting in the industry. When we have visits from Richard Edelman it is great as he really shows he cares for the office and what we are doing and you feel you are part of a wider movement...great guy

    Cons

    Long hours with sometimes non approachable MD's (Brand) there is no point sharing your concerns with HR as instead of helping they just see you as a problem

    Advice to Management

    Need to get out of your glass bubble and encourage the more junior staff the opportunity to shine and not run an agency of fear

  9. PR or Social, you'll love it. Integrated marketing outfit with creative firepower, you might be wanting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Edelman full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent PR agency, with a reputation to match. Strong social media side of the agency. Admirable initiatives such as GWEN.

    Cons

    Great PR / Social agency, so it has a lot to offer in the comms space. It competes less successfully in the integrated-marketing or brand-driven space. Lead, creative agency networks bring deeper channel planning and creative talent to bear in these cases. Apparent in pitch results. Creative is also an issue. Ninety-percent of creative is developed by account management. Very few offices have trained, conceptual creative development resources. Even here in London, a major hub, there's a very small creative team. The culture's definitely friendly, but it's also very cliquey.

    Advice to Management

    Build around existing core competencies. Invest in creative properly, hiring reputable creative directors and allowing them to build a creative product. Shake up the culture.

  10. Superb company culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman

    Pros

    Excellent atmosphere,
    Great Training. HR really do take an interest in every person. You are made to feel like an individual and there are excellent opportunities.
    Fab clients
    Promotions are given - but it can take a while.

    Cons

    Filling out a timesheet for every hour of the day each week>
    There does seem to be some favouritism - but then there is in most companies

  11. Personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great clients, great teams, great leadership

    Cons

    Agency hours, compensation, career opportunities

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