Edelman Reviews

Updated 15 September 2014
Updated 15 September 2014
872 Reviews
4.1
872 Reviews
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
693 Ratings

Review Highlights

Pros
  • Lots of resources available to employees and good work-life balance culture (in 51 reviews)

  • Many smart people to work with on a diverse portfolio of projects (in 52 reviews)


Cons
  • Extremely high work pressure means that work life balance is adversely impacted (in 110 reviews)

  • Long hours; org structure difficult to understand/navigate (in 90 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Edelman support staff experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman for less than a year

    Pros

    Edelman employees are mainly really positive and upbeat about the company they are working for and the work they do. The ethics of the Edelman family appear to resonate throughout the whole organisation

    Cons

    Little acknowledgement of the back office staff from management. If you cannot input to the creative process there are few opportunities to get you abilities or skills recognised as beneficial.

    Advice to ManagementAdvice

    Do not forget the importance of the support services who although not revenue makers are pivotal to the success of the process.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible, agressive, combative atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Edelman full-time for more than 3 years

    Pros

    BIG - lots of budget for things like training. Good perks. Great pay.

    Cons

    Horrible management only concerned with squeezing clients for money, and employees for work. Senior leadership pits managers against each other, creating a non-collaborative and aggressive atmospherel

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Inspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Edelman full-time for less than a year

    Pros

    Edelman is widely regarded for its Trust Barometer, which not only distinguishes the firm but acts as a foundation for much of the work the agency does. As a fiercely independent but still leading and very international operation, the culture, the people and the clients that Edelman retains are truly inspiring.

    Cons

    For all of the reasons I just mentioned, the bar on quality is very high at Edelman. This is obviously a good thing, but obviously also does create a certain amount of pressure to always be better than the day before. There's a certain amount of stress that goes along with that.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Edelman full-time for more than 5 years

    Pros

    Fantastic environment, brilliant teams to work with, engaged forward thinking in terms of PR and the PR enviroment.

    Cons

    Not focussed on the support staff (Finance, HR, Facilities/Office Management); can be bureaucratic; internal comms aren't always as strong as they could be.

    Advice to ManagementAdvice

    Make sure that there is good succession planning in place and that there is consistency in how this is put in place.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's all about the incredible people you get to work with. Buckets of opportunity, but you need to know the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  London, England
    Current Employee - Director in London, England

    I have been working at Edelman full-time

    Pros

    Great CEO and company ethos, has the right thinking and approach. Clever, fun and interesting people to be around and work with. Creatively inspiring and able to move with the times and adapt. Cultivates an entrepreneurial attitude in everyone.

    Cons

    It's an agency so there are long hours. Different market locations have different vibes, and as with all places internal politics can be hard to navigate. A handful of senior leaders have their own interests before the company.

    Advice to ManagementAdvice

    Invest in internal communication and ensure it's not just the same senior people you get to see, talk with and listen to.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Challenging work in familiar atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman full-time

    Pros

    Edelman is a key player in the public relations industry. As an employee you get the chance to handle big clients, work on challenging projects and enjoy great teamwork. Edelman also offers a lot of training as well as exchange opportunities. Compared to other agencies, this employer puts a strong emphasis also on the work-life-balance of the employees.

    Cons

    Overall in the industry, the payment is considerably low especially considering the sometimes long hours and overtime is not compensated.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The best of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at Edelman full-time for more than 3 years

    Pros

    The people, the quality of clients, the resources, travel opportunities, big budgets.

    Cons

    - It seems like it's hit or miss in terms of quality managers - some are great, others are dreadful.
    - Little work/life balance; long hours.
    - Promotional cycles are too limited.
    - Offices are open space and we all sit way too close to one another.

    Advice to ManagementAdvice

    More training required on a regular basis for managers so that we maintain quality; better HR departments.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good start of a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman as an intern for less than a year

    Pros

    Interns are delegated important and valued work and feel like part of the team. Edelman is a great start of a PR career, at least it gives you the insight one would need before entering the industry. Lots of talents and highly collaborative environment, very international environment (but this can be a cons though...)
    Management level staff are very cool and friendly, very willing to teach

    Thumbs up for the company culture.

    Cons

    You either get really free or super busy, but hey, welcome to the PR industry!
    Perspectives of the company not local enough...this MIGHT be because of the very high expat ratio in the office.

    Advice to ManagementAdvice

    Keep what you are doing, as an intern I really can't complain!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman

    Pros

    amazing firm, exciting to work for, always want to be the best - but in a good, ethical way

    Cons

    same as any large firm

    Advice to ManagementAdvice

    keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Edelman full-time

    Pros

    Good values established from company founder. You walk in and sense the family ethic, majority of people are friendly. Decent benefits the longer you are with the company.

    Cons

    The good values are fading fast. The place is full of managers thinking they are top VIP's. The power has gone to their heads. Leadership unable to handle PR pressure and often shout profanities over conference calls or to assistants. Senior staff have no problem in being rude and will happily make you feel as if you can't do your job, terrible as your obviously there as you are fully qualified. You do get a sense that people openly gossip for a pass time. Many middle-aged senior women seem like they could have been top editors or working in fashion PR and missed the boat. The creative division has tarnished the reputation of the company as the senior staff are erratic, many mood swings that makes it impossible for individuals to concentrate and work. Very weak HR team. Induction is a booklet to read on the morning you arrive. Took nearly a week to get a second hand laptop set-up and basic blackberry. Terrible disappointment for a global PR firm.

    Advice to ManagementAdvice

    Build a strong HR team. Management should look at the reputation of the company and the people that are giving the place a bad name. Address behaviour issues with senior staff and offer training/ counselling to heads of divisions to teach them ways of dealing with pressure, and how to treat people with respect.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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