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Education Management Corporation Reviews

Updated 17 April 2015
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Employee Reviews

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  1. Helpful (1)

    Sales masked as bettering student lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    In terms of personal growth, this place challenged me in a lot of ways that shaped the success I'm having today. It wasn't always pretty - there were a few mass layoffs during my tenure, and there was a lot of pressure from upper management to hit your enrollment quotas. While I hated it at times, I look back at my EDMC experiences as positive for how they helped me grow stronger.

    Prior to the legal trouble - the pay was insanely high, but ultimately unsustainable. Some Admissions Reps were making well above 6-figures for recruiting students. Once that bubble broke, salaries were still pretty good for starting out of school.

    Cons

    The public mission about changing student lives is all a front. The sole internal motivator is to get as much money as you can out of prospective students. Trainings and performance metrics are all numbers and revenue based. There was no performance metric related to student happiness/experience - just how many students you enrolled and how much money you made the company.

  2. Helpful (1)

    EDMC as an employer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Education Management Corporation

    Pros

    Company 401K matching plan up to 6% at the time

    Cons

    Pressure to appease students rather than support faculty

  3. Helpful (1)

    I love this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Chair in Tampa, FL (US)
    Current Employee - Program Chair in Tampa, FL (US)

    I have been working at Education Management Corporation full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoy the Commrodary at this work place.

    Cons

    Can not think of any.

    Advice to Management

    Keep listening to your employees

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  5. Sales, not education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    I have been working at Education Management Corporation full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much. You'll learn a lot about sales and how to overcome typical excuses from students. You also learn a lot about the education business.

    Cons

    Ethics are sketchy at best. It's all about numbers and talking students into certain programs. It's more of a telemarketing and high pressure sales job than anything. To make numbers, management pressures you to put students who are destined to fail then owe a bunch of loan money into college anyway. There's a huge gap between admissions and academics.

    Advice to Management

    You've forgotten that graduation rates and students being successful matters. It's about more than just numbers and the pressure to perform guarantees our bad reputation will stick around.

  6. Upper Management is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Director of Admissions
    Current Employee - Assistant Director of Admissions

    I have been working at Education Management Corporation

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There really aren't any pros.

    Cons

    Micromanaged from the top down
    Do not value their employees
    Unstable work environment
    Extremely Political
    No work life balance

    Advice to Management

    Focus on employee retention.

  7. Asst. Director of Admissions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Its a check. Every now and then you have a good student experience that restores hope.

    Cons

    Management local and senior are unresponsive. No collaboration. Work hard and find students.

    Advice to Management

    Learn to care. It shows you don't.

  8. Unethical Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The only thing that I can say is positive about working at EDMC is that the rigorous training hoops that one must jump through to be in Admissions.It definitely tests your personal strength and skills.

    Cons

    Once you pass the training , which by the way used unethical high pressure tactics , you are then subjected to meeting admission quotas and pressured to do whatever is necessary to start a student into class whether they are ready to do so or not..often targeting those who have little chance for success( i.e. No computer to use for online classes, or unaware of their financial obligation when taking out thousands in student loans).

    Advice to Management

    Go back to your records of the thousands of students who were admitted under the fraudulent practices and failed in their first semester due to the fact they were lied to and pay off their loans so they may have a fresh start with a reputable institution one day.

  9. Helpful (1)

    A ship without a rudder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    provides good educational outcomes
    schools have dedicated people - both teaching and staff

    Cons

    Investor controlled so profitability is more important than quality

  10. Helpful (1)

    Great Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions in Phoenix, AZ (US)
    Former Employee - Assistant Director of Admissions in Phoenix, AZ (US)

    I worked at Education Management Corporation full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    In depth sales training & coaching. Great benefits.

    Cons

    Not having enough financial aid representatives to handle the pipeline of new students.

    Advice to Management

    Allow the sales representatives to handle the potential students with more independence.

  11. Helpful (3)

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Seattle, WA (US)
    Former Employee - Director in Seattle, WA (US)

    I worked at Education Management Corporation full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I was with the company for quite a while working for The Art Institutes. It used to be a great company to work for with very smart people, a good product and very ethical for the For-Profit world.

    Cons

    Everything went downhill when Goldman Sachs bought EDMC. New leadership was put in and the "Profit" part of For-Profit Education became more important than anything else. Admissions standards dropped and the important thing was getting people (whether they could afford to or not, whether they were even qualified or not, etc.) enrolled. Everything went downhill from there. Good people have left to do better things.

    Advice to Management

    Go back to what you used to be and I bet you will find profits returning again as well

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