Embarq Reviews

I worked at Embarq

Pros – good benefits, especially tuition assistance.

Cons – apathetic management who don't want to get involved to solve issues.

Advice to Senior Management – get involved with your employees and listen to them.

No, I would not recommend this company to a friend

I have been working at Embarq

Pros – opportunity to advance is limited, but if you do your job you are rewarded financially. Management is not always responsive to requests and follow up is needed

Cons – very corporate, call center work can be boring and supervisors can be erratic in their style and expectations of employees

Advice to Senior Management – standardize the management style, personality issues can create a poor work environment and can ceated unnecessary tension between co-workers and peers

Yes, I would recommend this company to a friend

I worked at Embarq

Pros – Embarq was a great place to work. The people were wonderful. Leadership (except for the CEO) was top notch.

Cons – The CEO and BOD sold out the employees to CenturyLink. CL culture was a sweat-shop where employees are not valued.

No, I would not recommend this company to a friend

I worked at Embarq

Pros – Embarq offers many different avenues for personal and professional growth. If you stretch beyond your comfort zone you may have the opportunity to be a part of managament, continued education, customer interaction and community events, to name a few.

Cons – Embarq is a large company, so like most large enterprises, C-level vision can get skewed or miscommunicated throughout the organization.

Advice to Senior Management – I believe that Embarq is a great company to work for and should continue to hone the skills of talented, dedicated individuals through challenging goals and keeping lines of communication open down to the 'ground level'.

No, I would not recommend this company to a friend

I worked at Embarq

Pros – Compensation
Job flexibility
Opportunities to rotate throughout the business
Management support
Collaborative teamwork

Cons – Hard to advance to management level
Long hours
People constantly trading jobs can make things difficult to implement

Advice to Senior Management – Communicate

Yes, I would recommend this company to a friend

I have been working at Embarq

Pros – They have work at home possitions for many departments.

Cons – Very poor pay and supervisor support.

Advice to Senior Management – INCREASE PAY

I worked at Embarq

Pros – Great Pay
Great Job
Low Turn Over
I met many Customers and liked 99% of them
Good feed back on doing a Good Job

Cons – Towards the end Upper management spent more time covering thier own butts and just not caring about any of their own workers

Advice to Senior Management – A lot of the new management was just moved when doing a bad job and not fired Please review better

Yes, I would recommend this company to a friend

I worked at Embarq

Pros – Benefits and forward thinking company

Cons – Embarq recently merged with another company

Advice to Senior Management – Not Applicable

Yes, I would recommend this company to a friend

I have been working at Embarq

Pros – The job itself is fun and challenging. Lots of various products to work on and support. Some training is provided allows professional growth.

Cons – Since the merger with CenturyTel it has been downhill. Management seems clueless about how the organization should be run and how the new organization structure be created.

Advice to Senior Management – Pick an organizational model and stick to it. Some parts of the company are still working in a regional model and other parts are on a national model and it's causing a lot of confusion. Select managers based on their skills and ability to lead.

No, I would not recommend this company to a friend

I worked at Embarq

Pros – Sr. Management competent and genuinely concerned for employees
Middle management also competent
Compensation is inline for the industry
Benefits are ok but require greater contribution from employee each year

Cons – Shrinking y means focus is saving on opex. Lots of pressure to maintain or reduce costs in all areas
periodic RIF's. Well handled by management but difficult nonetheless

Advice to Senior Management – Allow more notice to individuals being Rif'd

Yes, I would recommend this company to a friend