Embarq

  www.embarq.com
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Embarq Reviews

Updated Feb 03, 2014

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All Employees Current Employees Only

3.4 37 reviews

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Embarq President & CEO Glen F. Post III

Glen F. Post III


59% of employees recommend this company to a friend
37 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    WAS a great place towork

    Vice President Ops (Former Employee) Kansas City, KS (US)

    ProsLegacy EQ was a great place to work. Changes have been made, purchases, mergers.

    ConsLost personalization, company sold, good people gone

    Advice to Senior ManagementBack off, listen.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Customer Care Specialist I (Current Employee) Mansfield, OH (US)

    ProsGreat people, great supervisors, very good training, benefits, bonuses, pay, you get your own cubical! Staff will make sure you feel comfortable before assigning you to any tasks.

    ConsTalking to angry customers is never fun, job can be stressful and overwhelming at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Embarq is no more and that's a good thing

    Billing Representative (Former Employee) Overland Park, KS (US)

    Prosgood benefits, especially tuition assistance.

    Consapathetic management who don't want to get involved to solve issues.

    Advice to Senior Managementget involved with your employees and listen to them.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Acceptable

    Anonymous Employee (Current Employee)

    Prosopportunity to advance is limited, but if you do your job you are rewarded financially. Management is not always responsive to requests and follow up is needed

    Consvery corporate, call center work can be boring and supervisors can be erratic in their style and expectations of employees

    Advice to Senior Managementstandardize the management style, personality issues can create a poor work environment and can ceated unnecessary tension between co-workers and peers

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Too bad EQ was purchased to the planation owners from Louisiana

    Anonymous Employee (Former Employee) Overland Park, KS (US)

    ProsEmbarq was a great place to work. The people were wonderful. Leadership (except for the CEO) was top notch.

    ConsThe CEO and BOD sold out the employees to CenturyLink. CL culture was a sweat-shop where employees are not valued.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was a great learning experience, growth opportunity and opportunity to excel financially.

    Retail Sales Consultant (Former Employee)

    ProsEmbarq offers many different avenues for personal and professional growth. If you stretch beyond your comfort zone you may have the opportunity to be a part of managament, continued education, customer interaction and community events, to name a few.

    ConsEmbarq is a large company, so like most large enterprises, C-level vision can get skewed or miscommunicated throughout the organization.

    Advice to Senior ManagementI believe that Embarq is a great company to work for and should continue to hone the skills of talented, dedicated individuals through challenging goals and keeping lines of communication open down to the 'ground level'.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A fast-paced, dynamic and challenging work environment made every day a new adventure.

    Product Development Manager (Former Employee) Overland Park, KS (US)

    ProsCompensation
    Job flexibility
    Opportunities to rotate throughout the business
    Management support
    Collaborative teamwork

    ConsHard to advance to management level
    Long hours
    People constantly trading jobs can make things difficult to implement

    Advice to Senior ManagementCommunicate

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    it is an ok place to work but not the best by any means.

    Internet Help Desk (Current Employee) Johnson City, TN (US)

    ProsThey have work at home possitions for many departments.

    ConsVery poor pay and supervisor support.

    Advice to Senior ManagementINCREASE PAY

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Friends

    Sales Engineering (Former Employee)

    ProsGreat Pay
    Great Job
    Low Turn Over
    I met many Customers and liked 99% of them
    Good feed back on doing a Good Job

    ConsTowards the end Upper management spent more time covering thier own butts and just not caring about any of their own workers

    Advice to Senior ManagementA lot of the new management was just moved when doing a bad job and not fired Please review better

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Has turned into a bad place to work

    Anonymous Employee (Current Employee)

    ProsThe job itself is fun and challenging. Lots of various products to work on and support. Some training is provided allows professional growth.

    ConsSince the merger with CenturyTel it has been downhill. Management seems clueless about how the organization should be run and how the new organization structure be created.

    Advice to Senior ManagementPick an organizational model and stick to it. Some parts of the company are still working in a regional model and other parts are on a national model and it's causing a lot of confusion. Select managers based on their skills and ability to lead.

    No, I would not recommend this company to a friend

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