There are newer employer reviews for Aéropostale

 

Way overworked! Not given tools to succeed.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager in Saint Louis, MO (US)
Former Employee - Store Manager in Saint Louis, MO (US)

I worked at Aéropostale full-time (more than an year)

Pros

Somewhat decent pay for retail.
earn one personal day a month.

Cons

Never given enough hours,to properly run store.
Direction from home office is never consistent
Don't have an effective training program.
ridiculously long hours you are required to work during holiday
Low price point men's a constant battle with cheap customers.

I was hired by Aero thinking there would be a lot of opportunity, boy was I wrong. The company offers littles opportunity for advancement unless you just want to move to a higher volume store. Store managers are given little freedom to actually run the store. the DM spends all of their time micro-managing instead of working to help train the managers.
They recently made changes to management head counts so many stores are required to run with only 2 full time managers. I was hired and left in a store with a newly hired AM as well and left to fend for myself without help from the DM on how to run the store. And if you are down a manager you will get no help from others stores, the SM is expected to work all of their hours as well as the management hours of the manager you are short(even if it is just bc your manager is on vacation)
The company is constantly running and changing promotions that are confusing to the customer( once we even changed promotion half way through the day).
Also the black out dates for not being able to take vacation are worse than any other retail place I have worked, bc in addition to what is listed in the handbook the dm and rm will just make up days that you can't take vacation (ie last day of the month, last saturday of the month, spring break, mothers/fathers day weekend, Easter weekend)
If you are thinking of leaving your current retail job for aero(especially in the St. Louis/Kansas City/Springfield area) I would try to do as much research as possible and try to talk to people who work or used to work there. it won't be hard to find many who used to work there.

Advice to ManagementAdvice

Provide enough hours for stores to run effectively and successfully.

Doesn't Recommend
Neutral Outlook
Approves of CEO

537 Other Employee Reviews for Aéropostale (View Most Recent)

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  1.  

    Great Company !!! But very low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Aéropostale full-time

    Pros

    Great health benefits
    Great employees
    Great vacation time
    Great personal days
    Great employee discount
    Great customers

    Cons

    Very low pay
    Sometimes the bonus plans for each month are way to High !!!

    Advice to ManagementAdvice

    Nothing !! The Management is great but should give yearly raises to all employees

    Recommends
    Approves of CEO
  2.  

    I was a Keyholder at Aeropstale and I think it's a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder in Indianapolis, IN (US)
    Current Employee - Keyholder in Indianapolis, IN (US)

    I have been working at Aéropostale part-time (less than an year)

    Pros

    - Great discount; 30% off of everything, and you recieve %50 off anything in the store once a month.
    -The company cares about you and wants you to move up.
    -The company is strictly about customer service which i think is very important in a retail business.
    -The pay is very competitive.

    Cons

    -There are alot of promos,marketing changes, and markdowns and the company doesn't give you enough payroll hours to complete the tasks in the designated amount of time.
    - You sometimes have to work crazy hours, and having a weekend off is tough to get.

    Advice to ManagementAdvice

    I think management would be alot happier if there were more payroll hours to complete markdowns, marketing changes, and promos. When the expectation is not to start on these tasks until close, it is impossible to get them done in a hour with only you and an associate working.

    Recommends
    Approves of CEO
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