AT&T

  www.att.com
  www.att.com
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Great Employer - Call Center Director that cares!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Wheeling, WV (US)
Current Employee - Customer Service Representative in Wheeling, WV (US)

I have been working at AT&T full-time (less than an year)

Pros

The call center I worked at had an amazing atmosphere and it showed in the work of employees
- great management (management would listen when you asked about a customer concern)
- work parties (giving back to employees)
- director always available to speak with if you had a concern
- excellent training provided (mock calling + wonderful training material)
- excellent pay for the area

Cons

Due to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

Advice to ManagementAdvice

Keep up the excellent work and continue to listen to your employees!

Recommends
Positive Outlook
Approves of CEO

5887 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    VoIP Wireless network specialist at AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Voice Mail in Brno (Czech Republic)
    Current Employee - Voice Mail in Brno (Czech Republic)

    I have been working at AT&T full-time (less than an year)

    Pros

    Constant training
    Easy work load
    Easy to communicate and willing to solve your problems (managers)

    Cons

    Expandability
    Too big company to be noticed

    Advice to ManagementAdvice

    Pay more

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in Singapore (Singapore)
    Current Employee - Business Manager in Singapore (Singapore)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    excellent pay , work life balance

    Cons

    things can get slow at times, leaving you to figure out what to do with all the time

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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