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There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Great Employer - Call Center Director that cares!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Wheeling, WV (US)
Current Employee - Customer Service Representative in Wheeling, WV (US)

I have been working at AT&T full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The call center I worked at had an amazing atmosphere and it showed in the work of employees
- great management (management would listen when you asked about a customer concern)
- work parties (giving back to employees)
- director always available to speak with if you had a concern
- excellent training provided (mock calling + wonderful training material)
- excellent pay for the area

Cons

Due to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

Advice to Management

Keep up the excellent work and continue to listen to your employees!

reviews filtered by
  • Any Location
  • Any Job Title
  1. This company is better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This is Great location to work

    Cons

    there are none that I can think of

    Advice to Management

    Listen to the needs of employees and customers

  2. Mobile Application Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Applications Consultant in New York, NY (US)
    Current Employee - Mobile Applications Consultant in New York, NY (US)

    I have been working at AT&T full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great pay, flexible hours, awesome management, work remote, career growth

    Cons

    CP training (when union workers go on strike), expensive healthcare, lots of processes to close a deal, strict company policies when traveling.

    Advice to Management

    I have had nothing but a great experience with management! They genuinely care about your well being and self development

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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