AT&T

  www.att.com
  www.att.com
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Great Employer - Call Center Director that cares!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Wheeling, WV (US)
Current Employee - Customer Service Representative in Wheeling, WV (US)

I have been working at AT&T full-time for less than a year

Pros

The call center I worked at had an amazing atmosphere and it showed in the work of employees
- great management (management would listen when you asked about a customer concern)
- work parties (giving back to employees)
- director always available to speak with if you had a concern
- excellent training provided (mock calling + wonderful training material)
- excellent pay for the area

Cons

Due to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

Advice to ManagementAdvice

Keep up the excellent work and continue to listen to your employees!

Recommends
Positive Outlook
Approves of CEO

5705 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    This company is better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at AT&T full-time for more than 10 years

    Pros

    This is Great location to work

    Cons

    there are none that I can think of

    Advice to ManagementAdvice

    Listen to the needs of employees and customers

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Mobile Application Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Applications Consultant  in  New York, NY (US)
    Current Employee - Mobile Applications Consultant in New York, NY (US)

    I have been working at AT&T full-time for more than a year

    Pros

    great pay, flexible hours, awesome management, work remote, career growth

    Cons

    CP training (when union workers go on strike), expensive healthcare, lots of processes to close a deal, strict company policies when traveling.

    Advice to ManagementAdvice

    I have had nothing but a great experience with management! They genuinely care about your well being and self development

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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