AT&T
3.0 of 5 4,704 reviews
www.att.jobs Dallas, TX 5000+ Employees

4704 Employee Reviews (View Most Recent)

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Great Employer - Call Center Director that cares!

Customer Service Representative (Current Employee)
Wheeling, WV (US)

I have been working at AT&T full-time for less than a year

ProsThe call center I worked at had an amazing atmosphere and it showed in the work of employees
- great management (management would listen when you asked about a customer concern)
- work parties (giving back to employees)
- director always available to speak with if you had a concern
- excellent training provided (mock calling + wonderful training material)
- excellent pay for the area

ConsDue to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

Advice to Senior ManagementKeep up the excellent work and continue to listen to your employees!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Good place to work at

Business Manager (Current Employee)
Singapore (Singapore)

I have been working at AT&T full-time for more than 3 years


Pros: excellent pay , work life balance Cons: things can get slow at times, leaving you to figure… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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VoIP Wireless network specialist at AT&T

Voice Mail (Current Employee)
Brno (Czech Republic)

I have been working at AT&T full-time for less than a year


Pros: Constant training Easy work load Easy to communicate and willing to solve… Cons: Expandability Too big company to be noticed Advice to Senior Management: Pay more Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive… Full Overview

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