AT&T

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5322 Employee Reviews (View Most Recent)

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Overall, much to be desired and not very team friendly

Customer Service Representative (Former Employee) Marietta, GA (US)

ProsOpportunity for growth is huge

ConsA lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to Senior ManagementAs huge as your company is, you can reduce high turnover with true incentives to attain.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Experience the wonders of awful leadership

    Account Manager (Current Employee) Fort Lauderdale, FL (US)

    I have been working at AT&T full-time for more than a year


    Pros: Benefits are decent, pay is rather median for the industry, and… Cons: Leadership is so beyond out of touch that at times it's laughable. Level 3 management and above know nothing about the front line work life… Advice to Senior Management: If you want customers to be happy, make sure your employees are happy first.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good job until we were outsourced

    Customer Service Specialist (Former Employee) Fairhaven, MA (US)

    I worked at AT&T full-time for more than 8 years


    Pros: Good pay Great benefits Decent vacation time Union representation Cons: Work day monitored down to the second Company focus on quantity rather than quality care Pay… Advice to Senior Management: Listen to employees who are on the front lines of… No, I would not recommend this company to a friend More
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