AT&T
3.0 of 5 4,670 reviews
www.att.jobs Dallas, TX 5000+ Employees

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the money and benefits were very good; the experience... not so much

Retail Sales Consultant (Former Employee)
Youngstown, OH (US)

I worked at AT&T

Prosthe benefits are outstanding; vacations and PTO were some of the best I have encountered. hourly rate was very much above average. very accommodating to personal/ family needs.

Consvery stressful; always constant pressure. employees were often pitted against each other in the name of sales. promotions were based on personal relationships, and not on merit. commission structure constantly changing, and becoming increasingly difficult.

Advice to Senior Managementstop overseas customer service. The biggest complaint from customers has nothing to do with service issues, dropped calls, etc.. it is a constant "I can't get someone who speaks English."

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Tough economy, next to last resort

Retail Sales Representative (Current Employee)

I have been working at AT&T


Pros: Pay was just okay for a single male. People were… Cons: Was frequently micromanaged. The employees are unionized, but the union is extremely weak and every contract negotiation meant fewer benefits. Strict sales quotas were… Advice to Senior Management: Spend (one) day actually doing the work of a retail… No, I would not recommend this company to a friend More

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Disorganized Strategy and/or Vision

Anonymous Employee (Former Employee)

I worked at AT&T


Pros: Plenty of cool things to work on thru the year depending on where you are working,… Cons: Depending on your job and location you can be subject to unrealistic timeframes for work that pushes most employees to a very lopsided work/life balance,… Advice to Senior Management: Look hard at the details behind your employee churn and… More

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At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive… Full Overview

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