1938 Employee Reviews (View Most Recent)

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1 person found this helpful  

Outstanding company and exceptional benefits, with an outstanding salary base.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Travel Counselor  in  Tampa, FL (US)
Current Employee - Travel Counselor in Tampa, FL (US)

I have been working at American Express

Pros

Autonomy, accountability, financial rewards, benefits, company recognition, bonuses, satellite offices, on sight agents, worldwide opportunities, corporate name recognition.

Cons

No travel benefits and stressful.

Advice to ManagementAdvice

Increase employee incentives through financial renumeration as opposed to punishment for not following guidelines. Use positive reinforcement as opposed to negative. Do not allow agents who leave to retain their seniority if American Express purchases the travel agency they went to at the expense of the American Express agents who are loyal to American Express.

Recommends

Other Reviews for American Express

  1.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express

    Pros

    Good work life balance and interesting projects

    Cons

    Large organization, need to learn how to operate within it

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst  in  Phoenix, AZ (US)
    Former Employee - Business Analyst in Phoenix, AZ (US)

    I worked at American Express

    Pros

    Benefits are good, it carries a strong name.

    Cons

    Management incompetent for the most part. No communication, changing expectations, very political.

    Advice to ManagementAdvice

    Stop treating your people like commodities. Everyone knows you move people around "re-engineer" to make the bottom line. The reality is that Amex has experienced no natural organic growth in years.

    Doesn't Recommend
    Disapproves of CEO
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