Glassdoor is your free inside look at American Express reviews and ratings — including employee satisfaction and approval rating for American Express CEO Ken Chenault. All reviews posted anonymously by American Express employees.
Current Employee – been working at American Express full-time for more than a year
Pros – American Express has a keen focus on development: personal, team, technology, company, and world development. With a passion for excellence, a true pursuit of integrity, and a collaborative spirit, my company is increasingly becoming a superior firm that I can proudly support. Leadership is strong and opportunities abound.
Cons – American Express has many opportunities for process improvement, mostly in the realm of establishing lean, balanced processes. With a tendency toward a heavy process, my company's renewed vision for optimization and flawless execution will strike a positive balance of efficiency. For me, process improvement (and the associated change management) is both fun and intuitive. Thus, this drawback is actually an exciting challenge for me.
Advice to Senior Management – Continue to cultivate a strong sense of what is right morally and organizationally. Respectfully, firmly challenge directives if you perceive potential deficiency or danger. Maintain long-term mindsets, keeping a practical awareness of short-term necessities.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-28 06:45 PST
What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… — Full Overview
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