1936 Employee Reviews (View Most Recent)

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Transformational

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Systems Analyst  in  Phoenix, AZ (US)
Current Employee - Business Systems Analyst in Phoenix, AZ (US)

I have been working at American Express full-time for more than a year

Pros

American Express has a keen focus on development: personal, team, technology, company, and world development. With a passion for excellence, a true pursuit of integrity, and a collaborative spirit, my company is increasingly becoming a superior firm that I can proudly support. Leadership is strong and opportunities abound.

Cons

American Express has many opportunities for process improvement, mostly in the realm of establishing lean, balanced processes. With a tendency toward a heavy process, my company's renewed vision for optimization and flawless execution will strike a positive balance of efficiency. For me, process improvement (and the associated change management) is both fun and intuitive. Thus, this drawback is actually an exciting challenge for me.

Advice to ManagementAdvice

Continue to cultivate a strong sense of what is right morally and organizationally. Respectfully, firmly challenge directives if you perceive potential deficiency or danger. Maintain long-term mindsets, keeping a practical awareness of short-term necessities.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for American Express

  1. 2 people found this helpful  

    It was like working in a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express

    Pros

    Performance based bonuses were nice

    Cons

    Who likes working in a call center?

    Advice to ManagementAdvice

    Help employees learn to love their jobs

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Travel Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor  in  Tampa, FL (US)
    Current Employee - Travel Counselor in Tampa, FL (US)

    I have been working at American Express full-time for more than 10 years

    Pros

    Vacation, breaks, buying vacation and parking

    Cons

    Managemnt rewards their employee favorites with pacesetters reward instead of agts that deserve due to hard work.

    Advice to ManagementAdvice

    Ask for honest feedback instead of telling employees to rate company and management high on employee annual survey

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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