American Express
3.6 of 5 1,592 reviews
www.americanexpress.com New York, NY 5000+ Employees

1592 Employee Reviews (View Most Recent)

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Transformational

Business Systems Analyst (Current Employee)
Phoenix, AZ (US)

I have been working at American Express full-time for more than a year

ProsAmerican Express has a keen focus on development: personal, team, technology, company, and world development. With a passion for excellence, a true pursuit of integrity, and a collaborative spirit, my company is increasingly becoming a superior firm that I can proudly support. Leadership is strong and opportunities abound.

ConsAmerican Express has many opportunities for process improvement, mostly in the realm of establishing lean, balanced processes. With a tendency toward a heavy process, my company's renewed vision for optimization and flawless execution will strike a positive balance of efficiency. For me, process improvement (and the associated change management) is both fun and intuitive. Thus, this drawback is actually an exciting challenge for me.

Advice to Senior ManagementContinue to cultivate a strong sense of what is right morally and organizationally. Respectfully, firmly challenge directives if you perceive potential deficiency or danger. Maintain long-term mindsets, keeping a practical awareness of short-term necessities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Travel Counselor

Travel Counselor (Current Employee)
Tampa, FL (US)

I have been working at American Express full-time for more than 10 years


Pros: Vacation, breaks, buying vacation and parking Cons: Managemnt rewards their employee favorites with pacesetters reward instead of… Advice to Senior Management: Ask for honest feedback instead of telling employees to rate… No, I would not recommend this company to a friend More

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Successful ... in spite of IT

Director - Technical Architecture (Former Employee)
Phoenix, AZ (US)

I worked at American Express full-time for more than a year


Pros: Decent pay, bright technical staff Cons: Short term focus, revolving door, semi-annual personnel purges Advice to Senior Management: Stop managing by business unit and focus on the broader… Yes, I would recommend this company to a friend More

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What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

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