1938 Employee Reviews (View Most Recent)

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Truly a great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Singapore (Singapore)
Former Employee - Anonymous Employee in Singapore (Singapore)

I worked at American Express full-time for more than 10 years

Pros

Employees live the Blue Box Values. Ken is an awesome CEO

Cons

Some managers are not as competent as they should be

Recommends
Positive Outlook
Approves of CEO

Other Reviews for American Express

  1. 1 person found this helpful  

    JD Award is the only thing compay is looking for ! at what COST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst  in  Plantation, FL (US)
    Current Employee - Credit Analyst in Plantation, FL (US)

    I have been working at American Express full-time for more than 10 years

    Pros

    fouse on the customer to maintain a good survery and good rating

    Cons

    turns the work environment to a hell - employee will send a servey to a thrid company but on a closed system, recoreded and moniored by managment - go figure - then massive lay off.

    Advice to ManagementAdvice

    Call Center is a work environment like your NY office and your UTAH office

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Too many re-orgs and RIFS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Developer  in  Fort Lauderdale, FL (US)
    Current Employee - Lead Developer in Fort Lauderdale, FL (US)

    I have been working at American Express full-time for more than 10 years

    Pros

    It has been a great company to work for
    great work life balance

    Cons

    too many rif's (reduction in force) and reorgs
    leadership hire / fire and review you based on perception, not what you can do.

    Advice to ManagementAdvice

    stop outsourcing so much.
    management lays off people when they turn 60.
    management will lay you off too if they don't like you, even if you are brilliant.
    stop buying the kiss ass crap when people brown nose you or want to give presentations. That does not make them good, just because they are able to talk in front of a lot of people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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