There are newer employer reviews for Apple

3 people found this helpful  

Steve Jobs Dictatorial Style Trickles Down

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Cupertino, CA (US)
Former Employee - Anonymous Employee in Cupertino, CA (US)

I worked at Apple

Pros

It's great for the resume. Better still, it's a great way to meet lots of people who will ultimately move around within the industry -- an excellent way to build a professional network. In addition, you will have lots of opportunity to practice working in a somewhat chaotic, but often creative workplace, and to benefit from the genius of Steve Jobs.

Cons

It is essentially a dictatorship, and not a benevolent one. At the exec level, the leadership style is unequivocally domineering and unforgiving -- driven by fear of Steve. And many of them are just plain mean. Lower-level managers have very little control; they may be nice, but they're often irrelevant.

Advice to ManagementAdvice

Learn to be leaders. Set people up to succeed. Give them the direction and the parameters for success (not micro-management or correction). Develop plans and stick to them, and help your teams work to the plan. Develop confidence in your own leadership capabilities and your own intelligence, so you don't have to operate in fear of Steve.

Doesn't Recommend

3912 Other Employee Reviews for Apple (View Most Recent)

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  1.  

    Apple: Decent Retail Gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store) in Syracuse, NY (US)
    Current Employee - Mac Specialist (Apple Store) in Syracuse, NY (US)

    I have been working at Apple

    Pros

    Overall, Apple has a great and friendly atmosphere, with a good deal of morale and camaraderie between coworkers. You can learn a lot from your coworkers too. Apple and many other third party companies also provide a lot of free software to Apple employees. There are a few great benefits Apple offers, but managers don't advertise to new employees, such as free bus passes for commuters. Even with the stress of being expected by customers to know absolutely everything about electronics, Apple has to be the best retail gig around.

    Cons

    There is not enough training on products and procedures. Often because of low staffing and high retail turnover, new employees are thrown out on the floor to fend for themselves. There is also too much dependency on management, which make employees and customers have to wait longer than they should. There is also too much focus on metrics (add-ons of the extended warranty, .mac, etc) that it doesn't matter how much you sell, just your percentage of the metrics that matter. This leads to some employees cheating by giving credit for sales that didn't meet any metrics to house instead of their own name. There is also not enough promotion from within, which leads to disgruntled employees. The high amount of work and stress I have to put up with on a regular basis doesn't not match the petty wage I make.

    Advice to ManagementAdvice

    I really liked working for Apple for the first few months, even though it was a crazy holiday season, but the more time went on, the more I felt management didn't take the employees seriously. By serious, I mean the employees who are not college students, but the adults who have to survive on this and want to be promoted.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Great company. Beware of rogue management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Creative (Apple Store) in Buffalo, NY (US)
    Current Employee - Creative (Apple Store) in Buffalo, NY (US)

    I have been working at Apple

    Pros

    The best reasons are primarily for the benefits. You get great perks from 3rd parties. The whole experience can be very rewarding at first. Selling products you can stand behind never hurts.

    Cons

    Depending on which store you land in, you may have to fight for justifiable pay. The smaller market stores have a tendency to operate on sales to win the attention of corporate. They focus solely on numbers and not so much the concepts and ideas of Apple. They serve out the Kool Aid and it's not bad but it's certainly not the same Kool Aid larger market stores are serving up to their staff. Beware of smaller stores.

    Advice to ManagementAdvice

    Relax a bit and appreciate the talent you have on hand rather than belittling them. Negative reinforcement never fixes anything.

    Approves of CEO
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