There are newer employer reviews for Aqua America

 

Aqua life

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Chief Executive Officer  in  Bryn Mawr, PA (US)
Current Employee - Chief Executive Officer in Bryn Mawr, PA (US)

I have been working at Aqua America full-time for more than 5 years

Pros

Very laid back atmosphere, more like a big family.

Cons

Some find it hard to move up, it your happy with not advancing in your career. This is a great place to call home.

Advice to ManagementAdvice

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15 Other Employee Reviews for Aqua America (View Most Recent)

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  1. 1 person found this helpful  

    Have learned a lot about the water company and procedures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Customer Service Representative  in  Bryn Mawr, PA (US)
    Current Employee - Senior Customer Service Representative in Bryn Mawr, PA (US)

    I have been working at Aqua America

    Pros

    I am able to work Monday - Friday with out having to work on week-ends and they never have mandatory overtime. Love the ability to do special projects and some time am able to travel to other states to visit with the customer face to face.

    Cons

    the area i work in is not fair when it comes to attendance. the supervisor comes in late and so it makes it hard to say something to others when the person that should be there on time does not. also those that work, they work harder and those that do not they let slide. really unfair in that respect. that includes promotions.

    Advice to ManagementAdvice

    everyone including the supervisor should have to log into the system to show what time they come in if ever. this includes the lead customer service rep and supervisor and i am sure they will be surprised at what they find.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Aqua America-Southern Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cary, NC (US)
    Current Employee - Anonymous Employee in Cary, NC (US)

    I have been working at Aqua America

    Pros

    Aqua is a rare gem as a Utility Call Center.
    They don't work weekends and the Call Center is closed by 5:15 PM.
    The benefits are nice - Health, dental, vision, 401k, stock options.
    They give yearly Chairan awards if you work well.

    Cons

    Aqua has lack of opportunities for advancement across all levels.
    Aqua also needs to be more consistent on all levels of management.

    Advice to ManagementAdvice

    Listen more to your front line management team for keen insight as to the true daily operation of Aqua.

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