There are newer employer reviews for Autonomy

2 people found this helpful  

HORRIFIC

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Autonomy full-time (more than an year)

Pros

Fantastic potential for technology, providing it really works
Many very good people at the worker level
Much of the technology is very cool, demos well, can solve real world issues, and gets very good reports from analysts

Cons

Corporate culture is 100 times worse than the worst company you have ever worked for - a former employee called it "Toxic"
Management doesn't care about employees or customers. Only cares about making sales this quarter.
Sales can't be made as either pricing is crazy high or sales cyle takes too long and management forces AE to focus only on more immediate prospects
No concept of creating partnership with customers
Customer support is a total joke. Took 20 calls from me to other AU folks to get one customer's basic support questions answered - no one wanted to own the problem
No idea who does what - org chart can't be found, so only way to get things done is to use your relationships, make tons of calls and hope someone calls back. Don't waste time on email, no one responds - total waste of time and resources
Management lies and instills fear as way of motivating. Most employees simply wait for the day they are fired or laid off. No concept of doing a good job and getting rewarded.
No performance review in over year and a half - spoke to manager once in last three months of employment - no direction given, just criticism - all problems were the employee's to fix and own.
Training was a joke - total drinking from fire hose only about how to do demos and some info about product. Absolutely no information about effective sales tactics to sell specific products
Product line is way too massive - company sells everything from scanning to speech to text to business process management to call center apps to ediscovery to archiving to records management to search. I mean, how does that assortment of technology make sense?

Advice to ManagementAdvice

1) Most of the senior management that was there before acquisiiton need to leave. Kudos to Meg for getting rid of Lynch and some of his cronies but his style had been accepted by most every other manager, so to change the culture, needs to start from the top.
2) Focus on what technology really works and pare down the breadth of the technology offerings.
3) Incent people to change the culture to one that values employees and customers. Meg has said the right things at HP meetings but nothing ever changed at Autonomy.
4) Create a more transparent management structure and tell people who does what, so problems and questions can get resolved quickly
5) Create a training program that highlights how to effectively sell this technology. While the stuff is cool, it is very difficult to sell for most people but some are successful - share the wealth and don't force everybody to figure it on their own
6) Use the HP concept of AGM so there aren't 50 sales people all calling on the same customer competing with each other and incentive everyone to help the rest of the team on an account rather than back stabbing and lying.
7) Get managers than truly care about people and want to help grow them and train them. Good guys finished last at Autonomy - some of the best people I worked with got fired as they tried to do the right thing - this is critical to fix
8) Autonomy is way too sales focused and way to focused on current quarter - find a way to support the sales guy that sees the value in deals that take more than a quarter or two to close. If the deal is real, these can be quite lucrative and can be very strategic for the future of the company.
9) Encourage employees to speak out and challenge the status quo. Employees have been treated like mushrooms in the past - this is one of the biggest reasons that Autonomy has the highest turnover rate of any company I have ever seen.

Doesn't Recommend
Negative Outlook

328 Other Employee Reviews for Autonomy (View Most Recent)

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  1. 2 people found this helpful  

    Nightmare - stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy full-time (more than an year)

    Pros

    Some great technology and a few decent people have hung on and are to be commended for their perserverance. HP, if it sees it through, will create better possibilities but it will be a while to figure out how to do this - I wish them luck.

    Cons

    Absolutely the worst possible management culture imaginable; from top (mostly gone - and rightully so as the news will bear out) to bottom. Managers are used to lying to employees to get deals done with favored reps. Salesfolk hired for their rolodexes - once this is exhausted and they figure out they are selling questionable products/support and are jeopardizing their relationships and integrity (about 3-6 months in), they quit. Extremely caustic treatment and outright boldface lying to the very people who interface with the customer so customer satisfaction low and reputation shot. HP stuck trying to unwind this nettle of lies which is a shame because the people who represented some very fine products deserved better - but that wasn't the goal of Mike Lynch and company, was it?

    Advice to ManagementAdvice

    Replace all levels of legacy Autonomy management and issue a public statement to existing customers that you will be in touch to introduce the HP way of doing of doing business; the customer-centric way. All should be removed to rid the culture of the toxic treatment of the customers and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Run a mile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director
    Former Employee - Sales Director

    I worked at Autonomy full-time (less than an year)

    Pros

    HP were able to break-up the kangaroo court that ran the company

    Cons

    Products only ever worked with considerable pro services.
    Management tried to rule through intimidation.
    Questionable ethics on contract negotiations.
    Lots of forgotten promises.
    Very few pre and post sales engineers.
    A cut and run mentality on closing deals.

    Advice to ManagementAdvice

    My advice to HP is to remove any senior sales management who have been in their roles for more than 3 years.
    Get a decent CRM tool.
    Get a price list that reps can quote from.
    Get a proper pro services organization.
    Question why you paid $10bn+ for such a sham of a company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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