509 Employee Reviews (View Most Recent)

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Over Worked, Under paid, short staffed!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior/Vault Teller  in  Orlando, FL (US)
Current Employee - Senior/Vault Teller in Orlando, FL (US)

I have been working at BB&T full-time for more than 5 years

Pros

The only pro there is for me is the benefits, only because I'm single.

Cons

I work in a branch in Central Florida, we are always short staffed. We try to see if we can get more help, but we "don't qualify" for another person...what a joke! So when you come to "The Best Bank in Town"...haha, you will be waiting a while for something that should take only minutes. Most of the time, you will find only two people in a branch, talk about unprofessional. The policies are horrible, and when you ask for assistance from people, you never get the same answer from both parties. There are so many inconsistencies as well. The management is horrible! I would never recommend this bank. The pay is absolutely horrible, with short staffing and high expectations, the pay needs to be higher. They also do not live up to the culture that is preached to every employee.

Advice to ManagementAdvice

Don't expect anything from management, they are hardly even around. They are expected to be outside of the office on business calls...supposedly, which is great and all, but that leaves the lack of approval authority in the branch for the ones who are there doing all the real work! Give an appropriate pay rate for people who have been with the company for years, vs people who have just been hired.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for BB&T

  1.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Greensboro, NC (US)
    Former Employee - Teller in Greensboro, NC (US)

    I worked at BB&T full-time for more than a year

    Pros

    Overall this is a great company. I would by the stock.

    Cons

    However, if you are a teller it will take you 4 years minimum to move up just to teller manager. Managers are rude, and lacked any managerial skills or intelligence. They also push to sell sell sell!

    Advice to ManagementAdvice

    Hire more intelligent managers who actually have managing experience!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great for customers, mediocre for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker
    Former Employee - Relationship Banker

    I worked at BB&T full-time for more than a year

    Pros

    great employee cc rate, some great clients, good benefits (minus vacation)

    Cons

    regimented approach to sales, little room for advancement, low pay, little vacation (sabbatical required)

    Advice to ManagementAdvice

    Allow the bank to be more flexible in terms of sales. Forcing employees to use specific phrasing makes the calls sound insincere.

    The bank would be a great place to work later in your career (better pay and vacation) if there are positions at the corporate office

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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