There are newer employer reviews for BJ's Restaurants

 

Great place to work and eat

  • Work/Life Balance
  • Career Opportunities
Former Employee - Server
Former Employee - Server

I worked at BJ's Restaurants full-time for more than 5 years

Pros

Great food and atmosphere. Its a busy place so time flys by. Depending on location, tips can be really good.

Cons

Such a busy place it's hard to connect with each table or to be present on the floor.

Advice to ManagementAdvice

Focus on the things tha impact the customer experience. Managers should be walking he floor, but are often times distracted or concerned with back of the house activities.

194 Other Employee Reviews for BJ's Restaurants (View Most Recent)

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  1.  

    Working here does not pay your bills!

    Former Employee - Server  in  Orlando, FL (US)
    Former Employee - Server in Orlando, FL (US)

    I worked at BJ's Restaurants part-time for less than a year

    Pros

    The only unique thing about this is restaurant is that they brew their own beers, ciders, and root beer. As far as food, they do make great pizza.

    Cons

    The kitchen is very small and not organized! There are so many items on the menu that the kitchen gets weeded on a daily basis. Ticket times are very long and mistakes are abundant. The manager cuts the floor so quickly that most of the time you go to work, you are cut after 2 tables.

    Advice to ManagementAdvice

    Try practicing fairness on a daily basis. Instead of scheduling the same employees for the closing stations or the bar tops, rotate sections to all employees. Also, don't cut the floor as soon as others walk in the front door, since it does not even pay for the gas to get to work. Add a tip out system so it is calculated on your cash out and not handed out to each bus boy, bartender, and food runner. This creates favorites and ones drinks or food is not priority unless you "pay' extra money to each support staff!

  2.  

    Upper management dont have your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bar Manager  in  Sugar Land, TX (US)
    Former Employee - Bar Manager in Sugar Land, TX (US)

    I worked at BJ's Restaurants full-time for more than 3 years

    Pros

    It was a very fun place to work mainly during football season do to all the tv are inside. over 10 different games playing at one time.

    Cons

    If you were not liked by your GM you will not get any training or advanvancement. You will get all of the worst shifts to work and you would always be short staff and out of glasses, silverware on weekends when you are very busy. We would always run out of product on the night shift, and the GM and EKM who make all of the orders would be at home while you are dealing with upset customers because we dont have what they order. When you would called them at home they would not answer their phones. The GM at the sugarland location was more concerned with selling real estate. When you would bring it to the area mgr attention he would get upset with you and ask what are you doing to change the out of product situation.

    Advice to ManagementAdvice

    Please listen to the management team when they bring concerns to you all attention!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for BJ's Restaurants

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