Glassdoor is your free inside look at BT reviews and ratings — including employee satisfaction and approval rating for BT CEO Ian Livingston. All reviews posted anonymously by BT employees.
I have been working at BT
Pros – Company has a great mission, cutting edge portfolio of services. Really has the potential to rocket> The leadership team is smart and savy and they truly have a great customer base and great front line employees.
Cons – Haven't invested enough in frontline support to make sure that we are offering quality of service, Haven't offered raises in 3 years. Each division works as it's own separate entitiy duplicating efforts or worse sabotaging efforts of other sales team. Even though GLT is great, Middle Management is not. There is too much politics and not enough action.
Advice to Senior Management – Focus on combining teams and groups to really understand the economy of scale and services that could be delivered. As a company BT is bleeding money as they are trying to compensate too many sales team. sales leaders etc on small deals
No, I would not recommend this company to a friend
2010-06-04 11:43 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Sorry, but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.