Bank of America
3.2 of 5 5,366 reviews
www.bankofamerica.com Charlotte, NC 5000+ Employees

5366 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Solid company, with a lot of kinds to work out

Banking Center Manager III (Current Employee)
Passaic, NJ (US)

I have been working at Bank of America full-time for more than 8 years

ProsOutstanding benefits. Stability. Depending on geographic location, opportunity.

ConsSalaries are midpack, disorganized systems in retail banking branches, constantly shifting priorities (frequently customer unfriendly), and additionally a serious product offering problem. Poor alignment of comp plan with real customer opportunities. Directionless management responsible for such ditties as the Countrywide purchase - the gift that keeps on giving.

Advice to Senior ManagementThe company always stresses "the voice of the customer" but products frequently do not match the quality our competitors' in the marketplace. Perhaps the voice of the customer and associate should be paid more than just hollow lip service.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Consistently challenging workplace.

Banking Center Manager II (Former Employee)
Hazleton, PA (US)

I worked at Bank of America full-time for more than 5 years


Pros: Great benefits, ongoing training and development. Nationally recognized company with opportunities to re-locate. … Cons: Constantly shifting priorities, mid-level management do not offer much support, and just execute on upper level management direction. Staffing… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Senior Operations Analyst

Senior Operations Analyst (Current Employee)
Saint Louis, MO (US)

I have been working at Bank of America full-time for more than 10 years


Pros: I cannot speak on behalf of all departments within the organization. However, in my department, my Manager was very supportive of… Cons: You do work with some fellow Associates who were loyal to the previous bank after a merger. Thus, making it difficult… Yes, I would recommend this company to a friend More

There are newer reviews on Bank of America.

Worked for Bank of America? Contribute to the Community!

Bank of America – Why Work for Us?

At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Bank of America reviews and ratings — including employee satisfaction and approval rating for Bank of America CEO Brian T. Moynihan. All reviews posted anonymously by Bank of America employees.