There are newer employer reviews for Bank of America

1 person found this helpful  

Great company overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Information Security Engineer in Charlotte, NC (US)
Former Employee - Information Security Engineer in Charlotte, NC (US)

I worked at Bank of America full-time (less than an year)

Pros

Work from home, salary, corporate culture

Cons

Lots of layers of management makes getting things done a pain due to getting approvals up the chain

Recommends
Positive Outlook
Approves of CEO

6723 Other Employee Reviews for Bank of America (View Most Recent)

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  1. 1 person found this helpful  

    It's great. I've been working there for almost a year and I love my job as a teller!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Warren, MI (US)
    Current Employee - Teller in Warren, MI (US)

    I have been working at Bank of America part-time (more than an year)

    Pros

    I'm young so I can relate to a lot of the customers in many of our products.

    Cons

    Different client-ell can be hard to keep up with.

    Advice to ManagementAdvice

    Stop pushing so many sales, and stop raising the bar. I understand the bank wants to succeed but I'm sure without all the pushing and pushing on our customers that can still happen.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great pay and benefits, low stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Charlotte, NC (US)
    Current Employee - Analyst in Charlotte, NC (US)

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    -Excellent pay
    -Reasonable workloads (I don't work more than 45 hours a week, on average ... though this might vary from manager to manager)
    -Lots of vacation time
    -Lots of holidays

    Cons

    -Very little stability. It's common for the department to reorganize every 12-18 months. You're likely to have a new manager/team/role soon after you start.
    -Low long term stability. Banking - as an industry - is really struggling, and I'm not certain it will improve.
    -Low focus on customers. It's not about designing great products and providing best in class service. Most employees just talk about "how can I get this group of people to open more accounts?"

    Advice to ManagementAdvice

    Stop focusing on how to get people to give us more of their income/assets. Focus on how to help customers solve their own personal financial problems. Design great products that people want to have and provide good service, and they'll be beating down your door. BOA certainly has the resources (financial and human) to make that happen, it's just a matter of changing the mindset from "what value can I take from the customer?" to "what value can I provide to the customer?"

    Recommends
    Negative Outlook
    No opinion of CEO
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