Bank of the West
2.9 of 5 166 reviews
www.bankofthewest.com San Francisco, CA 5000+ Employees

166 Employee Reviews (View Most Recent)

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A great place to learn proper skills and grow in the banking/finance industry.

Anonymous Employee (Current Employee)
Menlo Park, CA (US)

I have been working at Bank of the West

ProsBank of the West offers great benefits and incentives to their employees. Plus you get to interact with new and returning clients every day.

ConsSometimes it seems more of a sales job than working towards a career as a CSR. Also, you can encounter days when you have hard to deal with clients.

Advice to Senior ManagementTeach the CSR's more tools needed in order to grow within the company (on the corporate end) rather than just within the branch.

Yes, I would recommend this company to a friend

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5 people found this helpful  

Leadership? Get some!!

Vice President (Former Employee)
San Ramon, CA (US)

I worked at Bank of the West


Pros: * HQ in CA * Good training classes available through Learning & Development *… Cons: * Human Resources department is totally "pro-management" and is non-responsive to employee feedback or concerns; most employees don't even bothercontacting them anymore because they… Advice to Senior Management: Executives need to set the pace: Establish company-wide goals that are communicated down so that all departments and employees are marching to the same… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Incompetence is a high mark at Bank of the West

Assistant Customer Service Manager (Former Employee)
San Leandro, CA (US)

I worked at Bank of the West


Pros: If you're used to working in a fast food environment and can brush off the… Cons: Human resources doesn't help with your problem, but they do a good job at turning the situation against you. I've seen more whistleblowers forced out… Advice to Senior Management: If Starbucks can afford proper training for it's baristas why can't a bank? Have group goals instead of individual goals for your branches. Recognition is not shown… No, I would not recommend this company to a friend More

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