There are newer employer reviews for Barnes & Noble

 

A great opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lead Bookseller in Phoenix, AZ (US)
Current Employee - Lead Bookseller in Phoenix, AZ (US)

I have been working at Barnes & Noble full-time (more than 8 years)

Pros

Work with most of their employees.

Cons

Need to eliminate bad hires sooner.

Advice to ManagementAdvice

Overall fairness to all employees instead of overseeing flaws do to favortism or not willing to discipline.

Recommends
Neutral Outlook
No opinion of CEO

1124 Other Employee Reviews for Barnes & Noble (View Most Recent)

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  1.  

    Great job through college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Music Seller in Plano, TX (US)
    Former Employee - Music Seller in Plano, TX (US)

    I worked at Barnes & Noble part-time (more than 3 years)

    Pros

    Nice and accommodating as a company, stores vary of course. Great environment, fun place to work, good place to be yourself! Good benefits, including discounts. And you can put your life partner on your benefits!

    Cons

    The customers! But that's unavoidable haha. And some stores don't have cafes! Also, pretty much no one had the same level of customer service as I do, but I'm old fashioned.

    Advice to ManagementAdvice

    Don't let being a key-holder go to your head. And don't take out your anger about the fact that you being a manager is the best you can do on your employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Working to learn, learning to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Norfolk, VA (US)
    Former Employee - Cashier in Norfolk, VA (US)

    I worked at Barnes & Noble part-time (less than an year)

    Pros

    I enjoyed working up at Barnes and Noble as a temporary cashier. My coworkers were always upbeat and cheerful giving out a WOW experience to each and every customer.

    Cons

    The RUSH season for a college barnes and noble is iffy. If you're new you struggle to answer questions and stay on top. My first few days I had a buddy but after that I had trouble calling for help with questions and advice when a customer approached me with a problem. The last con I can think of is they hire ALOT of temps so the window to prove yourself is small (especially in my case sadly).

    Advice to ManagementAdvice

    There needs to be a training course for new employees at College Barnes and Nobles. Everyone is busy so it helps when the employee has more knowledge of what it is that they are handling. Another tip would be to encourage the buddy system more. I had one for two days then I was left alone to fend for myself. You do get on the job training more on hand, definitely get that, but you also need to understand that knowledge is power. Help them help the customer.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Barnes & Noble

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