There are newer employer reviews for Best Buy

 

Best Buy provides exceptional customer service alongside with a wide range of electronics.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Best Buy

Pros

It's fun talking and interacting with the customers and your co-workers. You get advanced notice on the newest releases as well as a good employee discount.

Cons

At times the experience interacting with customers can be difficult, but you need to be flexible in order to make sure the service is being delivered.

Recommends
Neutral Outlook
Approves of CEO

5961 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Best Buy full-time (more than 5 years)

    Pros

    Good For Students and getting your feet wet

    Cons

    Tough to get promoted above supervisory level

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Lack talent but great for flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Richfield, MN (US)
    Current Employee - Project Manager in Richfield, MN (US)

    I have been working at Best Buy full-time (more than an year)

    Pros

    Open culture that allows employees to work remotely whenever desired
    Good case study or those want to learn from 'mistakes big companies make'
    Depending on where you work, your ideas can be taken into account. Some areas provide a fulfilling atmosphere

    Cons

    Generally lacks genuine talent
    Lots reactionary direction from multiple business teams
    As many employees there are, that genuinely think about the customer...there's even more employees that just don't seem to care. Pressure of reaching those goals often blind them.

    Advice to ManagementAdvice

    Lots of good moves taking place obviously...which will take sometime to play out. There is firstly the consumer sentiment towards Best Buy that needs to be changed...but I think the new leadership is successfully moving towards that.
    The real hindrance to the company's progress is the mindset of a majority of the employees. Most seem too cushy at what they do, without any motivation to be creative. The current technology infrastructure is a good example of remaining in this old fashioned model. The marketing department in general lacks planning and common sense. Resources are just being wasted and tapped out with reactionary changes. Leaves them too tired or annoyed to add value through new ideas.
    Best Buy needs innovation. You'll strike that quicker the army of employees can encouraged to move in that direction instead of being someone who just follows direction from a marketing department that understands nothing about quality.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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