5665 Employee Reviews (View Most Recent)

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Good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Greensburg, PA (US)
Current Employee - Sales Associate in Greensburg, PA (US)

I have been working at Best Buy full-time for less than a year

Pros

Fun working environment if you know your product

Cons

There should be commission on items you sell

Advice to ManagementAdvice

keep up the good work

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Best Buy

  1.  

    Great MN company with plenty of opportunity, but has a number of issues to fix to remain viable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer  in  Richfield, MN (US)
    Current Employee - User Experience Designer in Richfield, MN (US)

    I have been working at Best Buy as a contractor for less than a year

    Pros

    Flexible. Smart coworkers and managers. Opportunities to grow. Ability to help the company change.

    Cons

    It's a large corporation, and working across teams can be a challenge (technology / geography).

    Change happens slowly. BBY's biggest problem is fixing everything that's broken and improving customer experience at store and online.

    Advice to ManagementAdvice

    Continue to work with your teams to build consistency and streamline both Process (how the projects get tackled), and Technology (the way everything talks to each other).

    Try to hold people accountable for their work, and try to get meetings running more efficiently. There is often 5-10 minutes of dead time as people show up/ deal with tech issues/ introduce themselves. This adds up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Company that is dedicated to customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Carbondale, IL (US)
    Former Employee - Manager in Carbondale, IL (US)

    I worked at Best Buy full-time for more than 10 years

    Pros

    The salary is good for management and the stock options were a bonus for many years. Customer service focus to differentiate the experience and build customer loyalty. Ability to innovate was strong.

    Cons

    Politics within districts and territories. Favoritism and double standards within districts and territories

    Advice to ManagementAdvice

    Be self sufficient and don't rely on upper management assistance.

    No opinion of CEO
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