Best Buy

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MCSA

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - MCSA in Phoenix, AZ (US)
Current Employee - MCSA in Phoenix, AZ (US)

I have been working at Best Buy part-time (more than an year)

Pros

Love the job, everybody is nice which is a change.

Cons

No cons as of yet except maybe the pay... it's retail though what do you expect

Advice to ManagementAdvice

no advice

Recommends
Positive Outlook
Approves of CEO

6170 Other Employee Reviews for Best Buy (View Most Recent)

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  1. 1 person found this helpful  

    Director, HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Human Resources in Richfield, MN (US)
    Current Employee - Director, Human Resources in Richfield, MN (US)

    I have been working at Best Buy full-time (more than an year)

    Pros

    Best Buy employees have incredible energy and commitment. The corporate culture is focused on innovation, customer experience, field support and work life balance. The new leadership team (over 60% turnover of sr. leaders in the last 6 months) shows promise, but have inherited such a mess and lack of middle-level management commitment to change that the company will take a long time to change.....to turnaround.....and to be successful.

    Cons

    The company's operational effectiveness, financial management, and portfolio management practices are so poor that the company is leaking millions of dollars a day out of so many holes that the sr. leadership is having a difficult time focusing on where to start. The company has an unbridled innovative culture where leaders sign off on projects that are destined to fail, pet projects live on for years when they should have been killed in the first month, there is limited to know focus on process efficiency, and limited perspective and reaction by middle management that significant change is needed ("We need to do more of what made BBY successful in the past vs. realizing that the markets, customer requirements, and competitive pressures have changed. VERY poorly run company.

    Advice to ManagementAdvice

    Hubert needs to remove and replace most of the HR function (starting with the head of HR), create extreme focus on talent management and development, enable LSS and other process improvement teams to improve the systemic problems, clean up the architecture issues, and drive business acumen throughout the org. (top to bottom).....his first efforts specific to ROIC education where brilliant....let's drive the message home. AND hold people accountable for bad decisions...we have too many leaders at the top and especially in the middle that are making poor decisions and leading their teams poorly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    The work was what I expected, management was not.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Portage, MI (US)
    Current Employee - Seasonal Sales Associate in Portage, MI (US)

    I have been working at Best Buy part-time (less than an year)

    Pros

    When a customer comes in looking for the product or service that management wants to be selling then life is a breeze. Giving a customer exactly what they ask for and not having to shove BS down their throats is satisfying, but it's rare to get a that type of transaction.

    There's a competitive nature to selling product that makes work a bit interesting.

    Cons

    They only care about numbers. At the end of the day you could develop life long customers, but if you didn't talk them into a best buy credit card or a service plan then you get zero credit.

    There is so much pressure to sell service plans, you'll get constant reminders that they're looking to see specific sales from you. Doing business this way is so off putting to customers and at the end of the day it basically comes down to who is the best at tricking customers to getting more than they need.

    As a Sales associate who's on seasonal and wants to make full-time, good luck. They'll tell you that you're being considered to stay on, but actual full-time positions are very rare to get and are hardly ever available. Staying on means an awful schedule ranging from weeks with 7 five hour shifts to weeks where you're not on the schedule. Keep an eye on the schedule, they like to put you on times that you identify as unavailable.

    Also the learning lounge training is a joke and the training for seasonal workers is practically non-existent.

    Advice to ManagementAdvice

    This specific store has a bad reputation comparatively to other locations, perhaps this isn't the story at every Best Buy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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