There are newer employer reviews for Best Buy

1 person found this helpful  

Not the best, not the worst - depends on the boss

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Best Buy full-time (more than 8 years)

Pros

discount on product, work with cool gadgets, lots of young people

Cons

Hours get crazy during the holidays, just cut labor and managers at all stores

Advice to ManagementAdvice

Pinching pennies is fine, but stop making it so difficult on the employees.

Recommends
Neutral Outlook
Disapproves of CEO

5957 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    Great work experience, this job like most is whatever you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Corporate in Richfield, MN (US)
    Current Employee - Best Buy Corporate in Richfield, MN (US)

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Strong culture, plenty of opportunity to grow your career and move vertically in most markets once career path discovered. Competitive pay and great incentives from employee discount to bonus structure. Above-average work/life balance for a retail company.

    Cons

    Retail: Outer-market stores are often disconnected from District staff and therefore the same accountability as major market locations. Retail Management experience can be extremely inconsistent for line-level employees and as a result most line-level employees experience depends specifically on store level supervisors and managers. Many retail line level employees are unaware of career opportunities available in different segments of the enterprise that they might be considered for as Best Buy has an extremely deep talent pool with many college students, graduates, and associates that love the company.

    Corporate: Consistent realignments (common among many top companies): Most employees understand that changes are made in interest of the enterprise but it can be disheartening to fear if your role will be considered necessary for the growth of the company.

    Advice to ManagementAdvice

    From a retail standpoint please ensure greater checks and balances for in-store management of outer market locations. Unplanned visits to stores to gauge employee experience will be ideal. Be committed to more of the work of discovering your talent pool inside of the retail stores and allow them the opportunity to move where they could impact the companies performance best. On the store level, everything is numbers driven to the point where it may seem short-sighted with managers only looking to appear on top of their business results even though the enterprise has made it clear that our focus is on the growth of our future (which appears very bright). You can't develop anyone if your only focus is on pushing numbers. Develop leaders and the numbers always follow because more people have a stake in the companies' performance.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoyable atmosphere but high pressure for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PC Home Office Sales in Utica, MI (US)
    Former Employee - PC Home Office Sales in Utica, MI (US)

    I worked at Best Buy part-time (more than an year)

    Pros

    Decent pay for part time and good discounts. Was treated very well by management and other workers. Provided very good sales training.

    Cons

    New hires aren't taught anything about the product but only how to up sell the customer. Managers did apply a lot of pressure to make the up sell rather than make the customers experience pleasant.

    Advice to ManagementAdvice

    As a former employee and customer I recommend that you make the customer experience more enjoyable rather than the only focus being warranties. I do understand thats how the most money is made but its better to have repeat customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
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