254 Employee Reviews (View Most Recent)

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It was a life changing, eye opening experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Nursery Nurse  in  London, England
Former Employee - Nursery Nurse in London, England

I worked at Bright Horizons Family Solutions full-time for more than a year

Pros

Lovely families and some staff

Cons

Not enough staff or support

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Bright Horizons Family Solutions

  1.  

    Great Learning Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resource Teacher  in  Hagerstown, MD (US)
    Former Employee - Resource Teacher in Hagerstown, MD (US)

    I worked at Bright Horizons Family Solutions part-time for more than a year

    Pros

    The staff are appreciated and friendly to one another through out most of the building. They provide the supplies their teachers need, as well as keep up on the toys, equipment and books. They also have a nutritious and adventurous food plan. They continue your education on the job, and the kids are wonderful!

    Cons

    Some of the teachers are cliquish, and communication could be better. The pay could be higher, but that's the education field in general. They could be more selective with what they send to the infant wing in terms of food for cleaning purposes.

    Advice to ManagementAdvice

    More meetings with staff, better communication

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great mission & concept falls short based on hiring practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Teacher  in  Cincinnati, OH (US)
    Former Employee - Lead Teacher in Cincinnati, OH (US)

    I worked at Bright Horizons Family Solutions full-time for more than a year

    Pros

    A great company that promotes growth from within, and from the start, reminds teachers that they are the heart of the company. Their training and orientation programs are detailed and helped me to understand my job responsibilities more fully. The curriculum is child-centered while allowing the teacher to create fun, engaging themes to incorporate child development. We have the freedom to organize our rooms and incorporate different materials (pending approval, of course). The staff is friendly, and the parents seem to understand the import of the teachers being a vital part in their child's upbringing. Food ain't bad either

    Cons

    It's purely a case by case scenario, but the center I started at seems to have gone downhill in hiring talented and appropriately educated individuals to fill in the teaching roles. One of the reasons I left was because I have a degree and experience and an overall higher quality of teaching than I felt my cohorts were able to project; I love preschool and toddler rooms because of the constant learning and discovery going on, but at the end of the day, no matter what the pamphlets tell you, you are treated like a glorified babysitter, and while pay is a little higher in the company compared to other daycare centers, I felt it wasn't nearly enough to compensate for the amount of work being given. As I was a high-performing classroom, I often received the troubled and high-needs children, without an increase in pay to reflect my value to the company, and so I left.

    Advice to ManagementAdvice

    If you have a highly valued teacher among your ranks; let them know it. Cards and appreciative gestures are welcome, but at the end of the day, nothing will keep them there without a substantial raise. A few cents isn't going to cut it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Bright Horizons Family Solutions Response

    Aug 12, 2014Human Resources

    Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not represent our mission and principles. We value the expertise of our teachers and seek to ensure ... More

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