There are newer employer reviews for CSG Systems International

2 people found this helpful  

Great place to work but don't count on a long tenure

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Business Analyst in Omaha, NE (US)
Former Employee - Business Analyst in Omaha, NE (US)

I worked at CSG Systems International

Pros

Relaxed Atmosphere, Challanging Work, Great People To Work With. New buidings in 2012.

Cons

The more tenure you have, the less job security
Morale low due to long work hours

Advice to ManagementAdvice

Focus on your people and watch how well they perform. You have some talented people working at CSG that are overworked and under appreciated.

Doesn't Recommend
Disapproves of CEO

52 Other Employee Reviews for CSG Systems International (View Most Recent)

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  1. 1 person found this helpful  

    Great Company to work for until recent years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Omaha, NE (US)
    Former Employee - Anonymous Employee in Omaha, NE (US)

    I worked at CSG Systems International

    Pros

    The CSG culture has historically been one that promoted entrepreneurially behavior in its employees. It was an environment where employees could ask questions, challenge new inititatives and feel as though their voice was heard. The company's growth through acquisition strategy has provided great opportunities for the midwestern organization to learn about integration of corporate cultures.

    Cons

    CSG has attempted to broaden its product/service lines to decrease the pressure of having the majority of its revenue tied to a handful of clients. Unfortunately, the in-house 'blame game' is alive and well at CSG, from sales, to development, to product management. Executive management is busy 'counting beans' rather than leading and holding those responsible, accountable.
    Within the past 5 years there has been a significant shift in the culture that is a double standard. Management asks/requires employees to share their ideas and expand their skills (stretch goals) but do not provide the necessary support to help them achieve the goals and then wonders why employees are disenchanted and not motivated.

    Advice to ManagementAdvice

    Spend some time to personally understanding what mid-level managers and employees think of the most recent initiatives.

    Disapproves of CEO
  2.  

    Very professional organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International

    Pros

    Professional, supportive, friendly. Senior mgmt emphasis on strategy and how to continue the success of the company

    Cons

    Can be slow to react

    Recommends
    Approves of CEO
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