Cablevision Systems
3.1 of 5 241 reviews
www.cablevision.com Bethpage, NY 5000+ Employees

241 Employee Reviews (View Most Recent)

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1 person found this helpful  

Customer Service Representative-not flexible

Customer Service Representative (Former Employee)
Melville, NY (US)

I worked at Cablevision Systems full-time for less than a year

ProsGood benefits, security. Not to far a commute for anyone who lives on the Island.

ConsNot flexible at all in customer service.

Advice to Senior ManagementMake your customer service representatives happy. Happy works produce happy customers..

No, I would not recommend this company to a friend

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2 people found this helpful  

Good job with a few glaring problems

Tech Support (Former Employee)
Shelton, CT (US)

I worked at Cablevision Systems full-time for more than a year


Pros: Other employees and the management in the call center itself were for the most part very nice Pay/benefits were good (The full 220$ cable+phone+internet for… Cons: Almost any time there was a meeting we were getting handed more sales and customer service responsibility that we were supposed to preform during the… Advice to Senior Management: Tech support is NOT a sales position. Need greater number of samples of calls for QoS (3 per month is quite low) Call resolution and customer satisfaction… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

if you like change on a weekly basis this is the job for you

Inside Sales Representative (Former Employee)
Piscataway, NJ (US)

I worked at Cablevision Systems full-time for more than a year


Pros: commision is good if you are goal oriented and a big… Cons: policies change too much. once you have your commision structure down pack they change it so you have… Advice to Senior Management: just use one system and stick to it stop making… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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Cablevision Systems Corporation is a leading telecommunications and media company with a portfolio of operations that includes a full suite of advanced digital television, voice and high-speed Internet services and… Full Overview

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